How do I get ready for a Mobile & Tablet Remote Management session?
How do I use Remote Service?
Please note: In order for Remote Service to work your smartphone or tablet:
- Your device must be connected to a high speed internet connection. It is highly recommended that you connect to WiFi as you may incur network charges for using mobile data out of your allowance. Please contact your network provider for further information.
- Your device is running a minimum of Android Version 2.4
Install the Smart Tutor app.
Back up your device.
3 Contact Samsung Support.
Enter the access code provided.
Restore data on your device after the Remote Management session.
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