Repair Guides and Spare Parts

Samsung is committed to extending the life of products and to reducing electronic waste.
We are therefore putting steps in place to make it easier to repair and recycle our products.

European Eco-design Legislation


New legislation from the European Commission comes into force in 2021, with the intention to promote reparability and increase the lifespan of appliances.

To begin with this applies to refrigerators, washing machines, washer dryers and dishwashers, as well as electronic displays like TVs and PC monitors.

How does this impact you?


At Samsung we have established principles to minimise the environmental impact by designing products that consume less energy and use resources more efficiently.

We are continually striving to improve the environmental performance of all of our products, and extending the product lifespan is also part of this.

To support longer-lasting products, spare parts will be made available over a longer period of time and will be delivered within short timeframes. These parts can also be easily removed and replaced to enhance the reparability of our products.

  • I want a basic Repair Guide for my Samsung product

    Repair Guides are now available for all relevant home appliance and display products that are for sale on or after 1 March 2021.

    These guides have been published on the Samsung Support website in the following location:

    Support > Product Help > Solutions, Manuals & Downloads > Select your product

    Please note: Samsung is not liable for any damage to the product, any injury, or any other product safety issue caused by a repair which does not follow the instructions in these Repair Guides. Any damage to the product caused by an attempted repair (by anyone other than a Samsung certified service provider) will also not be covered by the warranty.

  • A professional repairer is someone who can prove that they have the necessary technical competence, and who complies with any official regulations for electrical equipment repairers in their country.

    Repairers must register or log in to access our detailed repair guides which will be available for all of the above products and on sale from March 1, 2021.

    Get our repair guides for professional repairers.

    Please note: Samsung is not liable for any damage to the product, any injury, or any other product safety issue caused by a repair which does not follow the instructions in these Repair Guides. Any damage to the product caused by an attempted repair (by anyone other than a Samsung certified service provider) will also not be covered by the warranty.

  • You can easily browse and purchase Samsung approved spare parts.

    If you would like more details on what spare parts are available to purchase for each product type, you can review the full list.

    Please note: Samsung is not liable for any damage to the product, any injury, or any other product safety issue caused by a repair which does not follow the instructions in these Repair Guides. Any damage to the product caused by an attempted repair (by anyone other than a Samsung certified service provider) will also not be covered by the warranty.

  • Samsung have a range of repair services available, should you wish it.

  • Find out more about Sustainability at Samsung.

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