How to change the back glass

With Samsung's Self-Repair programme you can take device repair into your own hands and repair your Samsung Galaxy back glass. Find out how to do this in the below video.

Tips for Self-Repair with Samsung Genuine Parts - Galaxy S21 Ultra: Back glass

Did you know that Samsung offers a Self-Repair programme?

*The following video demonstrates the self-repair procedures for Galaxy S21 Ultra. The key steps and basic processes are applicable for the Galaxy S21 series. The location of the port and connectors vary by device.

*While more devices might be added later on, the models covered in Samsung Self-Repair programme are currently limited to the Galaxy S20, S21, S22, Galaxy Book Pro 15” and Galaxy Book Pro 360 15” model.

*Damage to the product caused by an improper attempt to repair the product by any person other than a Samsung-certified service provider may not be covered by the warranty.

*Pause the video while completing each step, then resume when ready to continue.

From now on, take device repair into your own hands. 

By handling simple repairs yourself, save time and minimise e-waste. 

1 Getting ready

First, have all the genuine parts & tools needed for the procedure ready.

*Use only demagnetised tools that are specifically designed for small electronic repairs, as most electronic parts are sensitive to electromagnetic forces.

*For any model-specific instructions, please refer to the appropriate repair guide provided with program.

Samsung genuine parts for Back glass

Back glass

*Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

Repair tools

  • Heating bag
  • Suction cup
  • Opening picks
  • Protective cover

*You could use existing demagnetised tools that you own to perform repairs..

When repairing devices, you absolutely must wear equipment for your safety.

Safety equipment

  • Mask
  • Safety glasses
  • ESD-safe gloves

*ESD: Electrostatic Discharge

Perform the repair in a ventilated area and watch out for burns and other injuries. 

Have your data backed up safely and ensure the device is turned off. 

Before beginning any repair, make sure your battery is fully discharged. 

Starting off, make sure to remove the SIM tray using a SIM ejector pin. 

*Disassembling with the SIM tray still inserted may damage the device.

We’re all set! Shall we start disassembling?

2 Disassembly

When handling a broken Back glass, 

attach a Protective cover to prevent injuries from broken glass. 

*Pause the video while completing each step, then resume when ready to continue.

Evenly install the protective cover.

Place Heating bag in the microwave and heat it properly following Heating bag's instruction.

*Do not let the temperature of the Heating bag exceed 65˚C. It is recommended that you use a thermometer to properly measure and limit the temperature.

*Make sure the microwave turntable spins freely so that Heating bag does not get stuck.

*When handling a heated Heating bag, always wear safety gloves and be careful of burns.

Never place a phone or tablet device directly into the microwave to heat it. 

To disassemble Back glass, follow 3 steps on all 4 edges of the back of the device. 

*Sequence shortened. Actual steps may vary.

        Step. 1 Apply Heating bag on the left edge of Back glass. 

        Step. 2 Attach Suction cup to the heated edge. 

*Recommended safety equipment: safety glasses, ESD-safe gloves, mask.

        Step. 3 Use Opening pick to create a gap between Back glass and Screen module. 

*In order not to damage the product when removing Back glass, insert only the tip of Opening pick and never insert it all the way in.

*When dealing with broken glass, fully equip yourself with protective gear including safety glasses, ESD-safe gloves, and mask to prevent injuries.

Repeat the 3 steps for the top, right, and bottom edges respectively.

Gently lift to remove Back glass using Suction cup and you’re set to replace the Back glass! 

3 Samsung genuine parts

Samsung genuine part – Back glass

  • Back glass

 

*Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.

4 Reassembly

Before proceeding, ensure that no debris remains inside the device.

*Pause the video while completing each step, then resume when ready to continue.

Remove the protector film from the new Back glass. 

Gently press down all edges so that Back glass is tightly clasped. 

*IPXX performance cannot be guaranteed when it is repaired by user or non-skilled person.

Another way to prolong the life of your devices. 

 

Galaxy 21 Ultra Self-Repair
 

*Damage to the product caused by an attempt to repair the product by any person other than a Samsung-certified service provider may not be covered by the warranty.

*This content is provided for customer education, information and general guidance purposes only. It does not replace documentation that comes with the product or service, including any user manual or set up or assembly instructions, which you should consult for complete information regarding use, set up or assembly. All information included herein is subject to change without notice. Samsung is not responsible for any direct or indirect damages, injury or harm of any kind arising from or related to use of reliance upon this content.

samsung.com
 

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