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What do you need help with?
Getting Started
Galaxy S25 Help & Support
Galaxy Z Flip6 Help & Support
Galaxy Z Fold6 Help & Support
How to unlock your Galaxy smartphone
Smart Switch - switching & transferring smartphone data
How to find the model and serial number of my Galaxy smartphone
How to unlock your
SIM Card
How to check what version of Android your Galaxy smartphone is using
How to change the wallpaper on your Galaxy smartphone
How to use an SD card with your Galaxy smartphone
What size memory card does my Galaxy smartphone accept
How to backup and restore data to your Galaxy smartphone
How to backup your Galaxy smartphone to your PC or Mac
How to use or manage dual SIM cards on your Galaxy smartphone
How to enable & connect type-c wired headphones to your Galaxy smartphone
Device Protection
Different lock methods for your Galaxy smartphone
What to do if your Galaxy smartphone is lost or stolen & How to find it
How to use Samsung Find to locate, lock and wipe your Galaxy smartphone
What is SmartThings Find
How to remove a device from SmartThings Find
How to update to latest software for your Galaxy smartphone
How to delete all personal information from your Galaxy smartphone
How to manage Samsung Wallet when your Galaxy smartphone is missing
How to turn off Emergency SOS on your Galaxy smartphone
How to activate SOS messages on your Galaxy smartphone
What is Emergency Mode and how do I use it
What is Smart Lock and how do I use it
How to use Smart Manager to scan, clean and remove viruses from your Galaxy smartphone
Tips and Tricks
How to turn on the Developer Options menu
I can't unlock my Galaxy smartphone
What to do if your Galaxy smartphone is not charging
How do I perform a factory reset on my Galaxy smartphone
How do I clear the cache on my Galaxy smartphone
What is the Secure Folder & how do I use it
How to start your Galaxy smartphone in Safe Mode
How to use split screen & multi windows
How to turn international data roaming on and off
How to use Wireless PowerShare smartphone battery charging
How to remove voicemail notifications
How to take a screenshot on your Galaxy smartphone
How to check how much storage I have left on my Galaxy smartphone
Why is my fingerprint scanner not working
How to enable Always On Display
How can I personalise & turn predictive text on & off
Apps, Services and Offers
How to claim Galaxy smartphone offers
What is NFC & how to make contactless payments
How to show all apps and add to your Galaxy smartphone home screen
What is Samsung Members App & how do I use it
What is Samsung Music & How do I use it
How do I set up and log in to my Samsung Account on my Galaxy smartphone
What is Samsung Bixby & how to use the voice assistant
How to set up Samsung Email
What to do if Google Play Store will not load or download apps
How to backup or transfer WhatsApp chat data
Where to find downloaded files and My Files folder
How to connect & pair your Galaxy smartphone to car Bluetooth
What to do if Spotify stops playing when the screen is locked
Samsung Internet browser app - how to clear cache, cookies & history
How to set reminders on your Galaxy smartphone
What is Samsung Pay+ & How to set up Curve Card
Support
How much will it cost to repair my Galaxy smartphone screen
How to access data if you can’t use the touchscreen
How to fix Galaxy smartphone screen flickering or flashing
Galaxy smartphone repair options
How to get your Galaxy smartphone ready for Samsung Support
Samsung Support: In-store Repair
Samsung Support: Virtual One-to-one
Samsung Support: Doorstep Repair
Samsung Support: Pick up Repair
Getting Started
Which charger should I use for my Galaxy tablet
Connecting your Galaxy tablet to other devices
What size memory card does my Galaxy tablet accept
How to charge your Galaxy tablet
Different methods to unlock your Galaxy tablet
How to update software on your Galaxy tablet
Tips and Tricks
How to scan a QR code on your Galaxy tablet
How to use Multi Control on your Galaxy tablet
How to connect a Bluetooth headset to your Galaxy tablet
How to activate or deactivate auto-rotate on your Galaxy tablet
How to remove accounts from your Galaxy tablet
How to add additional user accounts to your Galaxy tablet
How to download and install software for Galaxy AI features
Redeem an Offer
How to claim Galaxy tablet offers
Support
What to do if your Galaxy tablet is not charging
How to restart or reboot a frozen Galaxy tablet
What is Maintenance Mode & How do I use it
What to do if there is moisture in your water-resistant Galaxy tablet
How to fix Bluetooth connection issues on your Galaxy tablet
How to get ready for a remote management session on a Galaxy tablet
How to self-diagnose your Galaxy tablet using the Samsung Members App
Unexpected shutdowns on your Galaxy tablet
Samsung Support: In-store Repair
Samsung Support: Doorstep Repair
Samsung Support: Pick up Repair
Samsung Support: How to get your Tablet ready for repair
Getting Started
How to charge your Galaxy Watch
What smartphones are compatible with the Galaxy Watch
How to use Galaxy Ring & Health Features
How to use the Galaxy Ring
How to use the Galaxy Watch
Getting started & setting up your Galaxy Watch
What is Wear OS on the Galaxy Watch4
Galaxy Ring materials & wearing precautions
Tips and Tricks
How to use the Galaxy Watch Active without a mobile device
How to use the features of your Galaxy Watch
How to set up the 4G connection on your Galaxy Watch
How to recalibrate your Galaxy Watch
How to use your Galaxy Watch & smartphone to locate each other
How to manage notifications on your Galaxy Watch
How to charge the Galaxy Watch5 faster
How to use Samsung Pay with the Galaxy Watch Active2
How to set up fall detection on the Galaxy Watch
How to control your camera with the Galaxy Watch Active2
Apps and services
How to activate WhatsApp notifications on your Galaxy Watch
How to measure your body composition with the Galaxy Watch
Galaxy Watch water resistance
How to make a payment using your Galaxy Watch
How to monitor your ECG with the Galaxy Watch
How to customise your Galaxy Watch
How to update apps and software on the Galaxy Watch Active2
How to customise apps on the Galaxy Watch Active2
Support
How to use Galaxy Wearable Self Diagnostics
Samsung Support: In-store Repair
Samsung Support: Pick up Repair
Getting Started
How to connect Galaxy Buds to another device
How to pair and set up Galaxy Buds
How to wear and use the Galaxy Buds3 & Buds3 Pro
How to charge
Galaxy Buds
How to set up and use touch controls on Galaxy Buds
How to change the Galaxy Buds3 Pro eartips
How to use Galaxy
Buds Pro
Galaxy Buds Pro: How to wear and care
Galaxy Buds Live: Finding your perfect fit
Galaxy Buds+: Set up and first use
Tips and Tricks
Galaxy AI on the Galaxy Buds3 Pro & Buds3
How to improve audio quality of Galaxy Buds
How to clean your Galaxy Buds
How to check the battery life of an individual Galaxy Bud
Galaxy Buds Live: How to use Active Noise Cancelling
How to use 360 audio
Galaxy Buds Pro: Water resistance
How to use in-ear or wear detection on Galaxy Buds
How to use call features on Galaxy Buds
Galaxy Buds: How to use intelligent Anti Noise Cancelling
Galaxy Buds Pro: How to use 360 Audio and Auto Switch
Support
How to use Galaxy Wearable Self Diagnostics
Samsung Support: In-store Repair
Samsung Support: Pick up Repair
Getting Started
Why does my Galaxy smartphone not come with earphones or a charger
How do I find my SmartTag
How do I connect a SmartTag to my Samsung devices
What is the Galaxy
SmartTag+
How to use the Galaxy SmartTag & SmartTag+
How to add and use Galaxy SmartTag
Support
What to do if your Galaxy smartphone is not charging
Which charger should I use for my Galaxy smartphone
What are the different types of USB cables
Samsung Support: In-store Repair
Samsung Support: Pick up Repair
How to spot a counterfeit product
Additional Help
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