How do I set up or log into my Samsung Account on my smartphone?
Your Samsung Account has multiple benefits. It enables you to keep Samsung apps synced across your Samsung devices, gives access to Samsung Pay, enables you to get news and discounts, and use the Find My Mobile service to keep track of your phone, amongst others.
Your Samsung account ID will normally be your email address. To reset your password or find your Samsung Account ID, visit the Samsung Account homepage.
First, make sure that your device is connected to a Wi-Fi or data network.
If you are setting up your account for the first time you will be prompted to read the Terms and Conditions. Tap "Agree" to continue.
Please note: You can click on the terms in bold to read the details.
Fill in your email address, choose a password, enter your first and last name and date of birth, then tap "Create account".
Verify your email address by clicking on the link sent to you via email.
To remove a Samsung Account from your device, you need to know the password. If you have forgotten the password, first reset the password online, then log in and remove account by following the instructions below.
If you can't access the email address linked to your Samsung Account, you will need to perform a factory reset using the buttons on your device.
Please note: If the message "Processing failed" is displayed, make sure that your device is connected to the internet via a Wi-Fi or data network.
Please note: Changing your password will sign you out of your account on all your devices.
Follow the steps below if you have forgotten your password or Samsung Account ID and you're locked out of your Samsung Account.
You can use your Samsung Account to back up or restore your data or set your device to create backups automatically.
Read our FAQ to find out about backing up and restoring data on your Galaxy device.
To manage which Samsung Account notifications you wish to see (or switch them off entirely):
To remove a notification is currently displayed on your lock screen:
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.
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