Switching made simple

Transfer your data to Galaxy with Smart Switch.
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Smart Switch

Smart Switch will transfer your data and device settings

Smart Switch is the simplest way to transfer all your data to your new Galaxy smartphone. Keep your contacts, photos, music and more. And it’s compatible with most major operating systems.

So many ways to switch

You can transfer all your phone data to your new Galaxy smartphone with Smart Switch via Wi-Fi

Through Wi-Fi

You can transfer all your phone data to your new Galaxy smartphone with Smart Switch by using a USB cable

With a USB cable

You can transfer all of your phone data to your new Galaxy smartphone with Smart Switch by using a PC

Using a PC

You can transfer all of your phone data to your new Galaxy smartphone with Smart Switch by using external storage

From external storage

Download now

Whether you’re switching from an iOS or an Android phone, download the software to get started.

Download for Android Download for Windows Download for iOS

How to switch step by step

  • SWITCH FROM IPHONE VIA WI-FI
  • SWITCH FROM ANDROID WITH A USB CABLE
  • SWITCH FROM ANDROID USING A PC

SWITCH FROM IPHONE VIA WI-FI

Step 1

Turn off two-step verification on your Apple ID before beginning the process (if applicable).
Open Smart Switch on your new Samsung device, then tap 'Start' and read the terms of service, then tap 'Agree'.

On newer Samsung devices, you will find Smart Switch at Settings > Cloud and accounts > Smart Switch . On older ones, you may need to download it from the Play Store

Follow a video guide
step 1

Step 2

Select 'Wireless', then 'Receive', then 'iOS'.
step 2

Step 3

Enter your iCloud username and password, then tap 'Sign-in'.
step 3

Step 4

Deselect any information you don't want to copy, then select 'Import'. Once you've imported the basic information, you will be given the option to download media content such as photos and documents. Untick anything you don't want to transfer, then tap 'Import'.
step 4

Step 5

Once the transfer is complete, tap 'Close app'. Don't forget to also disable iMessage on your iOS device.
step 5

SWITCH FROM ANDROID WITH A USB CABLE

Step 1

Make sure you have Smart Switch on both devices. You will find it at Settings > Cloud and accounts > Smart Switch or at Settings > Accounts and back up > Smart Switch. On older ones, you may need to download it from the Play Store

Follow a video guide
Step 1

Step 2

Simply connect the two phones together using the USB-C connector that came in the box with your new phone then select ‘Backup’ in the Smart Switch program interface, and then ‘Allow’ on your phone to start the transfer process.
Step 2

Step 3

Open Smart Switch on your new device and tap ‘Start’, then follow the onscreen instructions.

You will have the option to choose which data you wish to transfer. While it is transferring, you will see a percentage on the screen letting you know how far through it is. The time taken will depend on the amount of data and the strength of your connection.
Step 3

SWITCH FROM ANDROID USING A PC

Step 1

Download Smart Switch onto your PC or iOS, then install and open it.

Follow a video guide
Step 1

Step 2

Connect your old device to your PC or iOS, then select ‘Backup’ in the Smart Switch program interface, and then ‘Allow’ on your phone to start the transfer process. Once the backup is complete, select 'OK' and disconnect the phone.
Step 2

Step 3

Connect your new device to your PC or iOS, then select ‘Restore’ in the Smart Switch program interface, then ‘Select a different backup’, and finally ‘Samsung device data’.
Step 3

Step 4

Deselect any information you don't want to copy, then select 'OK', 'Restore now', and then 'Allow'. Your data will now begin transferring.
Step 4

Other ways to switch

  • Switch from iPhone with a USB cable

    STEP 1
    Turn off two-step verification (if applicable) on your Apple ID before beginning the process. Open Smart Switch on your new Samsung device.
    On newer Samsung devices, you will find Smart Switch at Settings > Cloud and accounts > Smart Switch. On older ones, you may need to download it from the Play Store

    STEP 2
    Connect your Samsung phone to your iPhone by using the USB-C connector and your Lightning cable.

    STEP 3
    Press 'Next' on your Samsung phone and follow the prompts.

    STEP 4
    Your new device will search and connect to your previous one. You will be the given the option to choose which information you want to transfer. Once you have selected the content to transfer, press ‘Transfer’.

  • Switch from Android via Wi-Fi

    STEP 1
    Make sure you have Smart Switch on both devices. On newer devices, you will find it at Settings > Cloud and accounts > Smart Switch. On older ones, you may need to download it from the Play Store

    STEP 2
    Connect your devices. Make sure your devices are close together and that you have a stable internet connection.

    STEP 3
    Open Smart Switch on your new device and tap Start , then follow the onscreen instructions.
    You will have the option to choose which data you wish to transfer. While it is transferring, you will see a percentage on the screen letting you know how far through it is. The time taken will depend on the amount of data and the strength of your connection.

  • Switch from iPhone using a PC

    STEP 1
    Open iTunes on your PC - you can download it here
    Then connect your iPhone using the Lightning cable. You may need to select 'Continue' then 'Trust' to allow your computer access.

    STEP 2
    Select the name of your iPhone in iTunes, then go to Summary > Encrypt iPhone Backup > This computer > Back up now. Once backed up, remove your iPhone by selecting the iTunes eject icon and then pulling out the Lightning cable.

    STEP 3
    Download Smart Switch onto your PC, then open and install it.

    STEP 4
    Connect your new device to your PC, then select ‘Restore’ in the Smart Switch program interface.

    STEP 5
    If you have no previous backups, select 'Restore Now'. Select 'Select a Different Backup', then select 'iTunes Backup Data' from the top left of the Smart Switch interface.

    STEP 6
    Deselect any information you don't want to copy, then select 'OK' then 'Restore now' and 'Allow'. Your data will now begin transferring.

Technical Requirements

Your devices need a few things to work with Smart Switch. Have a check below to see if they’re compatible.

Smart Switch for Android

A Samsung device with Android OS version 4.3 or later

Smart Switch for Windows

OS: Windows 7 or later

Required software:

Microsoft Media Feature Pack

 

You can download it from the following links:

 

For Windows 7 and 8

 

For Windows 10

CPU: Pentium 4, 2.4GHz or higher

RAM: 512GB or higher

Smart Switch for Mac

OS: Mac OS X 10.5 or later

MAC supported model 

Hardware: Models released after 2013* 

CPU: 1.8GHz or higher

RAM: 512GB or higher

Driver instalation space: 100MB or higher 

* Android OS version 4.1 or later

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