Customer notice regarding counterfeit products

It has recently come to our attention that counterfeit Samsung accessories are currently being offered for sale in the market. With this in mind, we'd like to bring the following to your attention.

 

If the product that you own is identified as counterfeit, you will not be able to use the services provided by Samsung Electronics and it will be difficult to receive compensation for damages caused by using a counterfeit product. As a result, please take care when purchasing.

 

Products purchased from unofficial online or offline retailers are likely to be counterfeit. Therefore, we recommend that you purchase through your local Samsung Electronics Service Centre or the Samsung Electronics website only.

 

Please note the following examples of counterfeit products:

Chargers
1 The country of manufacture is not written correctly (e.g. MADE INVIE TNANIC).
Image of a genuine Samsung charger and a counterfeit charger
2 There are no spaces between words (e.g. TRAVELADAPTER, 1.67Aor).
Image of a genuine Samsung charger and a counterfeit charger
3 Address is missing.
Image of a genuine Samsung charger and a counterfeit charger
4 Extra text (e.g. AW) is added.
Image of a genuine Samsung charger and a counterfeit charger
5 Wrong logo is printed (e.g. GALAXY).
Image of a genuine Samsung charger and a counterfeit charger
Wireless chargers
1 An incorrect Samsung logo is used (e.g. SAMSUMG).
Image of a genuine Samsung wireless charger and a counterfeit wireless charger
2 The printed word SAMSUNG is tilted to the left.
Image of a genuine Samsung wireless charger and a counterfeit wireless charger
3 A genuine cooling fan functions correctly during fast charging whereas a counterfeit cooling fan doesn't.
Image of a genuine Samsung wireless charger and a counterfeit wireless charger
Earphones
1 The AKG logo on the earphones is not printed smoothly.
Image of genuine Samsung earphones and counterfeit earphones
2 The R label is engraved, and the L label is embossed on a genuine product whereas both the R and L labels are embossed on a counterfeit product.
Image of genuine Samsung earphones and counterfeit earphones
3 The holes in the earphones are blocked and the plug has no engraving.
Image of genuine Samsung earphones and counterfeit earphones
Image of genuine Samsung earphone cable and counterfeit earphone cable
Wearable devices

The Icon X design is different (the way it looks, as well as the L and R positions) and the box doesn't have SAMSUNG on it.

Image of genuine Samsung earphones and counterfeit earphones
Image of genuine Samsung earphone packaging and counterfeit earphone packaging

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