How do I clear the cache on my device?
Your cache is a temporary data storage area for information that your device may use again in the future. For example, if you visit a web page, the cache may store a copy of the information on the website so that it can load quicker if you visit it again. Your cache may be storing unnecessary data and could be taking up space on your device. If you are running out of storage space on your device or find that it is running slowly, it may help to clear your cache.
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.
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