How do I clear the cache on my device?

Your cache is a temporary data storage area for information that your device may use again in the future. For example, if you visit a web page, the cache may store a copy of the information on the website so that it can load quicker if you visit it again. Your cache may be storing unnecessary data and could be taking up space on your device. If you are running out of storage space on your device or find that it is running slowly, it may help to clear your cache.

 

Find out how to check how much storage space you have left on your phone.

1 Swipe up on the home screen, to access your apps
Swipe up on the homescreen to access your apps
2 Tap Settings
Tap Settings
3 Tap Device care
Tap Device care
4 Tap Storage
Tap Storage
5 Tap Clean now
Tap Clean now

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

 

This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

Thank you. Glad we were able to help. Your feedback helps us provide better support

Not finding what you're looking for? We're here to help.

Online

There are a number of different ways of contacting us via Live Chat, Email, Twitter, Facebook Messenger and more.


LEARN MORE >

Call

Speak to one of our dedicated team of experts.



LEARN MORE >

Need a repair?

Whether your product is in warranty or out of warranty, we're here to help.


BOOK A REPAIR WITH US >

FIND A SUPPORT CENTRE >

Contact Us