How do I move music, images, videos and other media to the SD card in my Galaxy device?
Most Galaxy smartphones give you the option to use an SD card as additional storage. This is an easy and affordable way of increasing the storage capacity of your smartphone, allowing you to carry more of your important music, images and videos in your pocket.
By default, your files will be saved to the internal storage of your device but you can easily move them onto your SD card. Photos and videos can be set to save automatically to your SD card but other file types have to be moved manually. Find out more about setting the default storage for photos and videos as the SD card.
Please note: the steps to move files to your SD card are different depending on your device and operating system. Follow the steps that look like your device
Before trying to move your files, make sure that you have inserted a compatible SD card into your device. SD cards are sold separately.
If you tapped Move at the bottom of the screen, navigate back to the My Files screen using the back icon at the top left of the screen.
Your files will now move to your SD card. The time this takes will be different, depending on the size of your files.
If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.
This allows us to take a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app
Thank you. Glad we were able to help. Your feedback helps us provide better support
Not finding what you're looking for? We're here to help.
Online
Tweet us | 9am - 9pm, 7 days a week
We are here to chat | 9am - 9pm, 7 days a week
Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
SmartThings | 9am - 5:30pm, Mon - Fri
We'll respond within 24 hours of your request
For new and existing orders
Login to get an update on your Samsung Shop order
Check the status of your repair with Samsung
Call
Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
For business support
8am - 6pm, Mon - Fri
For new and existing orders:
8am - 10pm, 7 days a week
For Business Shop related enquiries:
8am - 6pm, Mon - Fri
support@samsunguk.zendesk.com
Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.
* For any printer related enquiries please visit the HP website.