Bespoke AI Front-Load Washing Machine Series 5 AI Energy 8KG
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Highlights
Features
Cares for clothes, saves energy
Performance
Hygiene
Durability
Do the SmartThings at Home
How to measure
Specifications
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Washing Capacity (kg)
8.0 kg
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Bubble technology
Bubble technology
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Energy Efficiency Class
A
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Net Dimension (WxHxD)
600 x 850 x 550 mm
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Net Weight
65 kg
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Washing Capacity (kg)
8.0 kg
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Body colour
White
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Door
Carved Door (Black)
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Panel Display
LED
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Energy Efficiency Class
A
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Energy Consumption (100 cycles)
47 kWh
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Water Consumption (cycle)
48 L
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Duration of the Eco 40-60 (H:MM)
3:38
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Spin Efficiency
B
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Noise Emission Class
A
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Noise Level (Spin)
72 dB
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Add Garments
Yes
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Aqua Hose
No
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Bubble Soak
Yes
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Bubble technology
Yes
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Child Lock
Yes
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Delay End
Yes
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Drum Clean
Yes
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Drum type
2nd Diamond
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Easy Iron
Yes
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Intensive
Yes
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Leakage Sensor
No
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Motor
DIT
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Pre Wash
Yes
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Quick Wash
Yes
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Smart Things
Yes
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Spin Speed
1400 rpm
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StayClean Drawer
Yes
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Steam
Yes
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Eco 40-60
Yes
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Quick Wash 15'
Yes
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Bedding
Yes
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Cotton
Yes
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Colours
Yes
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Drum Clean
Yes
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Downloaded
Yes
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Hygiene Steam
Yes
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Intense Cold
Yes
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Less Microfiber
Yes
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Mixed Load
Yes
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Rinse + Spin
Yes
-
Synthetics
Yes
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Wool/Delicates
Yes
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Net Dimension (WxHxD)
600 x 850 x 550 mm
-
Net Weight
65 kg
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Gross Dimension (WxHxD)
670 x 890 x 660 mm
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Gross Weight
67 kg
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Full Depth Including Protruding Part
635 mm
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WiFi Embedded
Yes
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SmartThings App Support
Yes
Reviews
Bespoke AI Front-Load Washing Machine Series 5 AI Energy 8KG
- Customers consistently praise the machine's exceptional quietness, especially during spin cycles, as a major improvement over previous models
- Reviewers commend outstanding cleaning performance, with clothes emerging clean, fresh-smelling, and properly spun
- Many appreciate the wide variety of wash programs, intuitive interface, and smartphone app functionality for expanded control
- Customers find the thoughtful end-of-cycle tune a pleasant, enjoyable design detail
- A few note minor inconveniences, but these do not diminish the overwhelmingly positive overall satisfaction
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
519 Reviews
2024-09-25
Leicester
2025-02-28
Birmingham
2025-09-20
Merseyside
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2022-10-11
Swansea
2024-06-12
Highland
Samsung UK Reviews Team
It is an absolute pleasure to see how impressed you are with your new washing machine! With quiet operation, SmartThings connectivity, powerful cleaning and peace of mind with an extended warranty, what's not to love! ^CR at Samsung Support
2024-09-03
East Sussex, UK
2026-01-08
West Yorkshire
CX
We're delighted to hear that you're pleased with your new Samsung Series 5 AI Energy Smart Washing Machine. It’s wonderful to know that you're enjoying its quiet and efficient performance, as well as its premium design and wide range of washing programmes. We're confident that this fantastic appliance will continue to meet, and even exceed, your expectations for a long time to come, as it embodies the quality that makes our brand such a reliable choice. ^CL at Samsung Support
2024-06-23
Tewkesbury, Gloucestershire
2025-11-22
Shropshire
CX
Congratulations on your latest purchase, Joonie. We're so pleased to hear that you're loving your brilliant new Series 5 Smart Washing Machine. The 8KG capacity is perfect for two, and the selection of cycles is varied to cover all needs. It's a quick, quiet, and highly efficient A-rated machine that delivers perfectly clean and hygienic laundry in no time. It's absolutely brilliant to hear that you're a fan of Samsung and that we have your trust, and we're so delighted to have you on board! The smart connectivity to your tablet delivers ultra convenience, allowing remote control, remote monitoring, and more control of the energy management features! Thank you for sharing your five star review. You've really made our day! ^EW at Samsung Support
2024-10-14
London
CX
Thank you for taking the time to share with us this five-star review about your amazing Samsung Series 5 AI Energy Smart Washing Machine, Mac! We are delighted to read that you are happy with the fantastic design of this appliance, and that you fitted it easily and quickly in your preferred spot. It is also great that you are impressed by its range of washing features and cycles, as well as with how easy it is to set it up and control it, directly from the SmartThings app. Additionally, we are pleased that, among the many great features of this appliance, you are particularly happy with its ability to stop mid-cycle, so you can add and remove clothes for the most versatile experience. We are also confident that you will soon notice the difference in efficiency as your washing machine uses the advanced Ecobubble technology; and we are also glad that you are looking forward to using the Hygiene Steam feature. The superb efficiency of the Series 5 paired with its quiet operation and user-friendly controls will make doing laundry a pleasant moment in your day! ^CL at Samsung Support
2025-06-15
Harrow, London
2025-07-11
scotland
CX
We are thrilled to read that you have upgraded from your previous and incredibly durable Samsung appliance to the superb Series 5 AI Energy Smart Washing Machine! As you mentioned not only is this brilliant model packed with new tech such as SmartThings AI Energy mode and Wi-Fi support; but it is also very quiet, efficient, and it features lots of useful cycles, perfectly tailored to your daily washing needs. Furthermore, its massive 8 kg capacity allows you to wash larger loads while remaining always steady, and it also comes with the extended 5-year warranty for your full peace of mind. The Series 5 delivers a premium experience in your home! ^CL at Samsung Support
2025-08-04
Hertfordshire
2025-10-19
Oldham
2024-04-29
Millisle
2025-11-10
CX
We are over the moon to read that you are loving your new epic Washing Machine! Thanks to the powerful Digital Inverter Motor you'll get peace and quiet whilst your machine works hard to give you the ultimate performance! Enjoy! ^LB at Samsung Support
2025-02-07
Norfolk
2025-10-19
Glasgow
Samsung
We’re thrilled to hear that your new Series 5 Smart Washing Machine is performing brilliantly, Caz! From its quiet spin and spacious 8kg capacity to the smart AI features that make laundry even more convenient. It’s also great to know you’re making the most of the SmartThings app and enjoying the energy efficiency and wide range of cycles. Thank you for the 10/10 feedback! ^CL at Samsung Support
2025-10-04
York
CX
Thanks for taking the time to review your Samsung Series 5 Washing Machine, Bob! We're glad you like it. We're sorry to hear that you've experienced some difficulty in registering for your five-year warranty promotion. We really appreciate the feedback as it helps us to improve our services. You can register for the five-year warranty promotion using the following link: https://www.samsung.com/uk/fiveyearwarranty/ If you have any problems registering using the link above, please let us know, as we are on hand to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful for you! ^EW at Samsung Support
2023-10-13
Derby
2024-08-23
Shropshire
2025-09-30
York
2026-01-05
Wales
2026-04-19
2025-01-11
Northampton
2024-08-17
Bude
CX
Thanks for the five stars! We are thrilled to see how much you are enjoying your new washing machine! With powerful, performance, a wide range of cycle options and super quiet operation, what's not to love! ^CR at Samsung Support
2025-03-05
Co Durham
2025-11-06
Samsung
We're so pleased to know that you're enjoying your Series 5 Washing Machine, Bodhi. Thanks for taking the time to share your review! ^EW at Samsung Support
2025-05-20
CX
We're delighted to see that you're loving your Series 5 AI Energy Washing Machine, Aram, so thank you for the feedback, ^DB at Samsung Support
2025-12-09
Colchester
2024-07-25
London harrow
2025-10-29
East Midlands
2022-05-29
Wigan
2024-11-25
Stockton
2026-02-22
2024-06-11
Samsung UK Reviews Team
We appreciate you taking the time to share feedback on our AI Washing Machine, Anzie. While we're pleased to see you're enjoying the quiet operation and spacious drum, we're sorry to learn you encountered issues with the warranty registration and longer than expected wash times. Our washing machines are crafted with intelligent sensors that calculate the wash time depending on the weight of the load, further information on this function can be found here on our website: https://spr.ly/642159o73 We appreciate your feedback regarding the warranty registration process. The two-year warranty we offer on our machines is automatic from the date of purchase and doesn't need to be registered, however, if you need support registering the extended 5-year warranty, our Support Teams are on hand to help. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/642359o7P ^AP at Samsung Support
2024-12-28
ireland
CX
We're over the moon to see you're loving the Series 5 Washing Machine! With its amazing cleaning performance, Sleek design and SmartThings Energy resulting in cheaper energy bills, we can see why you've awarded us five stars! We're certain this washing machine will serve you for many years to come! ^CH at Samsung Support
2025-09-13
2025-10-24
Staffordshire
2025-10-07
Cornwall
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying, Luke! ^SK at Samsung Support
2025-01-29
Scotland
CX
Thank you so much for sharing your wonderful feedback with us! It is a pleasure to see how much you love your new washing machine so far, and we are certain that after trying out more of the wonderful cycles and features, you love is only going to grow! ^CR at Samsung Support
2026-01-15
Scotland
CX
Thank you for taking the time to share this detailed review of your experience with the Samsung Series 5 AI Energy Smart Washing Machine, Giller. While we’re pleased to hear that you’re satisfied with the overall cleaning performance of this appliance, we appreciate that you would have liked the Super Speed function to be available. As specified on our website, this feature is only included on the 11kg model. However, you can still make the most of its other convenient cycles, including Quick Wash 15’, which ensures your laundry is thoroughly cleaned quickly. We also understand that, although you find the end‑of‑cycle notification useful, you would prefer to have more remote control functionality with your smartphone. We’ll certainly pass this feedback along internally as we continue working to enhance smart features and usability across our appliance range. Please rest assured that for front‑loading models such as this one, the model and serial number label is also located inside the drum. You can find more information about locating these details here: https://www.samsung.com/uk/support/mobile-devices/how-to-find-the-model-and-serial-number-of-my-product/ We remain available to assist with any questions you may have about your appliance, to ensure you can continue enjoying a smart and convenient experience. For future reference, you can contact our specialists on 0333 000 0333 (Monday to Friday, 8am–8pm; Saturday and Sunday, 9am–6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ In the meantime, we hope that your Series 5 continues to make your daily laundry routine easier with its quality, reliability and advanced features. ^CL at Samsung Support
2025-07-04
Scarborough
2025-02-21
2025-06-11
Plymouth
CX
We're delighted to see how much you are enjoying your Series 5 Washing Machine, Ken! The SmartThings app allows you to control every aspect of each cycle remotely, meaning that you can do your laundry in the way that works best for you. With so many useful features, it's easier than ever to give your laundry the perfect clean, and with a great 8 KG capacity, you can keep laundry loads to a minimum. You can always select the perfect cycle time for your needs, and the brilliant A Efficiency Class means it keeps energy consumption low. It's the ideal laundry day companion, we're so glad that you stuck with us for your new machine! ^SK at Samsung Support
2025-07-19
CX
We are over the moon to see you are loving your spectacular Samsung Series 5 AI Energy Smart Washing Machine! Thanks to the Digital Inverter Motor, you will get peace and quiet whilst your machine works hard to give you the ultimate wash! With SmartThings, you can monitor your energy usage straight from your phone, helping you to bring down those bills, but the ability to schedule a wash from anywhere will take the chore out of washing! SmartThings AI Energy mode will enable you to reduce your energy usage by up to 70%! ^LB at Samsung Support
2025-10-27
High Wycombe
Samsung
Thanks for the great review and sharing your feedback with us! From the huge 8KG drum size and SmartThings capabilities, the possibilities are endless! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2021-01-14
Hampshire
2021-03-03
Surrey
2025-09-17
2025-07-25
CX
We are disheartened to read that the Samsung Series 5 AI Energy Smart Washing Machine is not meeting your expectations overall. It is also our understanding that you have already contacted our Support Teams about this, and that you don't find it as reliable as you wished it to be yet. While we appreciate that this situation is not ideal, we recommend reaching out to our colleagues again, who will be ready to assist you with getting the most out of this smart and efficient appliance. For future reference, you can contact our Home Appliances specialists at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-03-23
2021-01-05
Northern Ireland
2025-05-11
Coatbridge
CX
We're thrilled to see how much you are loving your Series 5 Washing Machine, Phil! The Digital Inverter ensures that this machine can run at whisper quiet levels, and is protected with an amazing 20-year parts warranty. The SmartThings app opens up a whole new world of possibility, with extra cycles available, such as the Spin cycle you have been able to make use of. This appliance will be giving your laundry the five-star treatment for years to come! ^SK at Samsung Support
2024-07-07
Samsung UK Reviews Team
Thank you for your wonderful review of this incredible Smart Washing Machine! It is a pleasure to read how impressed you are with the stylish design and quiet operation of your new washer, as well of course its eco-friendly cycles! Enjoy! ^CR at Samsung Support
2025-11-15
CX
Thank you for sharing your feedback on the placement of the serial number on your Series 5 Washing Machine. It is always our aim to make using our appliances and registering for warranty as simple as possible, so we are disappointed to read that we missed the mark this time. We will certainly take your feedback onboard, and we're certain that once you use your new washing machine, you will be having a five-star experience. ^SK at Samsung Support
2026-06-27
2021-08-13
Birmingham
2025-06-13
CX
We are thrilled to see you are loving your new Samsung Series 5 AI Energy Smart Washing Machine, Alison. From the ecobubble™ technology, where your machine will mix air, water and detergent to create bubbles at cooler temperatures, helping you bring down those bills, to the incredible extended warranty, you will have peace and quiet knowing your machine is in safe hands! ^LB at Samsung Support
2024-03-12
Wolverhampton
2025-12-23
West Midlands
2024-12-21
High Wycombe
2025-03-31
2025-02-17
Kew Gardens
2026-03-15
2026-02-10
Sunderland
CX
It's fantastic to hear that you're enjoying your new upgrade to the Samsung Series 5 Smart Washing Machine, Rogji! The cleaning performance is superb yet quiet thanks to the innovative Digital Inverter Technology, and the smart features deliver a whole new world of convenience. Thank you for sharing your review, and keep enjoying! ^EW at Samsung Support
2025-07-10
Corby, Northamptonshire, UK
2025-09-01
Rugby
2024-06-10
Edinburgh
Samsung UK Reviews Team
Thank you very much for sharing your five-star feedback of your new washing machine, Lynn! We are thrilled to read that you chose us once again to provide you with a quality appliance! With user-friendly controls, quiet operation, a gorgeous design and eco-friendly performance, it is the perfect addition to any modern home! ^CR at Samsung Support
2024-06-15
South Wales
Samsung UK Reviews Team
Thank you for letting us know how much you are enjoying the smart features of your new washing machine, Adzz! Not only can enjoying quiet and powerful cleaning, but with the SmartThings app you can control all the features and timings from your phone, allowing you to stay on top of the housework with ease! ^CR at Samsung Support
2026-05-19
2024-12-31
South Yorkshire
CX
Thank you for taking the time to share with us this positive review about your new and amazing Samsung Series 5 AI Energy Smart Washing Machine, Huts. We are pleased to read that you think this is a good appliance overall, and that you are particularly happy with the supported SmartThings app, which allows you to control it smartly and directly from your phone. Additionally, it is great that you find the Cotton cycle very useful, that you like the Child Lock function, and that you are also impressed by its washing technology and spin results. We are confident you will love this appliance even more as you continue making the most of its brilliant features and settings, including the incredibly efficient Eco 40-60 cycle. In the meantime, if you have any questions about how to get the best experience out of your product, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://spr.ly/6421akymD ^CL at Samsung Support
2026-03-03
2026-01-17
Oxfordshire
2025-10-30
Kent
2025-01-02
CX
We are thrilled to see you are loving your Samsung Series 5 AI Energy Washing Machine. Thanks to the incredible Digital Inverter Motor, you can get peace and quiet whilst your machine works hard to give the ultimate five-star wash! We appreciate your feedback, the serial number is displayed on the inside of the washing machine door. If you ever need assistance with your washing machine, you can speak to our Support Teams who are happy to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-28
uk
2021-03-11
2024-12-23
2025-11-13
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2024-06-18
Ayrshire
Samsung UK Reviews Team
Thank you very much, Kevin! We are overjoyed to see how simple you found the setup of your new washing machine, as well how user-friendly you are finding the controls! We appreciate you sharing your feedback regarding the Child Lock feature. To prevent accidents by children, Child Lock locks all buttons except for Power, this is to ensure the washing machine can be turned off in an emergency. However, pausing should not be possible. Please get in touch with our Home Appliance Specialists, so we can discuss this in more detail. All our contact methods and their operating hours can be found here: https://spr.ly/6425gMENV. ^CR at Samsung Support
2025-10-10
Essex
2024-08-28
Outer Hebrides
2021-11-24
Edinburgh
2024-07-02
St Helens
2024-08-14
Devon
2020-10-26
Coventry
2025-12-11
2023-10-11
Sheffield
2025-02-22
Cheshire
2022-05-04
2021-11-23
Essex
2025-02-25
Perth
CX
Great to see that you're enjoying your Series 5 Washing Machine, Katrine! The Digital Inverter technology used in this model means that it runs at unbelievably quiet levels, and the range of cycles allows you to get the exact timings that you need for each wash. It is incredibly eco-friendly, with the Energy Efficiency Class coming in at an A. It looks after your pockets in more ways than one, as well as the environment! The best way to avoid smaller items of clothing becoming trapped in the door is to use a net laundry bag, however, we would also recommend washing smaller and more balanced loads. We will take your feedback onboard regarding the size of the door, to inform the continuous improvement of our appliances. This is a fantastic machine, and we're sure that you will enjoy a lengthy and reliable service from it! ^SK at Samsung Support
2026-01-24
CX
We are disheartened to see you are having issues with the noise of your washing machine, Ben. This is not how we expect our appliances to perform. Check out this guide to help you resolve this issue: https://www.samsung.com/uk/support/home-appliances/my-washing-machine-is-noisy-vibrating-how-can-i-make-it-quieter/ If you need further assistance, our helpful Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/ ^LB at Samsung Support
2024-12-03
Cumbria
2022-05-11
London
2025-08-23
Lichfield
CX
We are overjoyed to hear that the amazing Samsung Series 5 AI Energy Smart Washing Machine has perfectly met your needs and expectations! As you mentioned, not only does this premium appliance boast a massive capacity, as well as excellent performance and efficiency; but its lovely tune brings back lovely memories while also letting you know that your laundry is ready. Thank you for this wonderful five-star review! ^CL at Samsung Support
2025-06-23
CX
We're sorry to read about the issues you are facing with your Series 5 Washing Machine leaking, this certainly isn't the experience we would expect from such a quality machine. Please check out this useful guide from our colleagues abroad which addresses this issue: https://www.samsung.com/ae/support/home-appliances/water-is-leaking-from-add-wash-door-or-the-main-door/ For further support, please reach out to our Support Teams, who will be happy to help. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-05-13
CX
We're thrilled to see you're loving the Series 5 Washing Machine, Stu! With its excellent cleaning capabilities, quiet operation and sleek design, it is indeed a fantastic appliance! Regarding the control panel; take a look at the following link (P36) to see all the features available: https://downloadcenter.samsung.com/content/UM/202505/20250508132208092/OID71784_IB_WW5000C-MD_EN_250328.pdf Many thanks for the five stars! ^CH at Samsung Support
2026-02-06
Aberdeen
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Solutions & Tips
* Purchase from samsung.com between 27.04.2026 and 09.06.2026. This offer applies to all Home Appliances over £500 or more. Redeemable for a £50 discount on orders over £500, or £100 discount on orders over £1000. One per household. Offer non-transferrable. Vacuums are excluded from this offer. Samsung Students and Enhanced Partnership Programmes excluded. Discount will auto-apply when you checkout using PayPal or PayPal Pay Later as payment option.
Subject to status and credit approval. Finance provided by PayPal Credit. Samsung Electronics (UK) Limited acts as a broker and offers finance from a limited number of providers. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD. Please be aware that late or missing repayments may also affect your credit rating, which could make it more difficult or expensive for you to obtain credit in the future. T&Cs apply.