My washing machine is noisy/vibrating. How can I make it quieter?

There are a number of reasons your washing machine may vibrate or is too noisy: 

 

Unlevel surface

 

An unlevel surface is one of the most common reasons for excess noise or vibration.

My washing machine is noisy/vibrating. How can I make it quieter?

Make sure your washing machine is on a levelled surface. If it isn’t, you will have to adjust the washing machine’s feet to level the appliance. 

 

Please note that Samsung washing machines use several types of levelling feet. 

 

To adjust the feet using Type A feet:

1 Level your washer by turning the adjustable feet in or out as shown.
My washing machine is noisy/vibrating. How can I make it quieter?
2 When your washing machine is levelled tighten the locking nut using a screw driver
My washing machine is noisy/vibrating. How can I make it quieter?

To adjust the feet using Type B feet:

1 Unfasten the locking nut by turning it to the left using a spanner.
My washing machine is noisy/vibrating. How can I make it quieter?
2 Level your washing machine by turning the adjustable feet in or out using your hand.
My washing machine is noisy/vibrating. How can I make it quieter?
3 Fasten the locking nut by turning it to the right using a spanner.
My washing machine is noisy/vibrating. How can I make it quieter?

Overloading the machine

 

The machine will make more noise if it is overloaded, or if the load is unbalanced. 

 

You can see a video on balancing your load click here to see what a small, medium, or large load looks like in a Samsung washing machine. 

 

Refer to your manual to determine the correct load for each cycle for your machine, and ensure that the total weight of a wet load does not exceed the maximum capacity for the machine.  

 

Other possible causes

 

Are the shipping bolts removed?

 

When installing the machine, the shipping bolts at the back of the unit should have been removed.

1 Loosen bolts with a wrench if they are too tight to be removed by hand
My washing machine is noisy/vibrating. How can I make it quieter?
2 Grip the shipping bolt with your hand and pull through the wide section of the hole. Repeat for each bolt.
My washing machine is noisy/vibrating. How can I make it quieter?
3 Fill the holes with the supplied bolt hole covers. (Make sure you keep the shipping bolts in the event you have to move the machine)
My washing machine is noisy/vibrating. How can I make it quieter?

Is your washing machine touching another object? 

 

Ensure that your machine has been installed on a hard, level surface with sufficient space around it that it does not touch the walls or another object.

 

Calibrating the machine

 

If none of the above are the problem, try recalibrating the machine. Calibration ensures that the machine detects weight correctly. 

 

Make sure the drum is empty and there is nothing on top of the machine before running the calibration. You can view steps on how to calibrate your particular model here.

Not finding what you're looking for? We're here to help.

Online

Twitter

Tweet us | 9am to 9pm, 7 days a week.

Facebook Messenger

We are here to chat | 9am-9pm, 7 days a week.

Monday to Sunday | 8am to 10pm
SmartThings Monday to Friday | 9am-5:30pm

Email

We'll respond within 24 hours of your request.

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Login to get an update on your Samsung Shop order

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Track my repair

Check the status of your repair with Samsung

Call

0330 726 7864General Support

Monday to Sunday | 8am to 10pm

B2B Support

Monday to Friday | 9am to 6pm

0330 726 7467Samsung Shop

For new and existing orders:
Monday to Sunday | 8am to 10pm
Sunday 14th October | Closed

Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.

* For any printer related enquiries please visit the HP website.

Need a repair?

Contact Us