Galaxy Z Flip3 5G
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Recommended by 32% of customers
The product has a mixed reception, with some praising the stylish design and camera quality, but the majority expressing significant concerns about durability and reliability.
Common issues include screen defects, short battery life, and software/hardware problems.
Many reviewers state they will not purchase the product again and advise against buying it due to the quality and reliability problems that do not justify the high price.
AI-generated from customer ratings & reviews, and may include incentivized reviews.
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I always loved Samsung and was my favourite among others . However , what's been happening to see over the past year was a nightmare with the Samsung flip3. The display cracks on its own and the upper screen won't work and it cost a bomb to get itbl fixed. First time 20k, SECOND time 20k, THIRD TIME 31k. And the duration between the 2nd the 3rd was 5 months. And so is the fold . Its heart breaking and very very disappointing.
GREAT FEATURES BUT BATTERY LIFE CAN BE IMPROVED FURTHER
I've been a Samsung user since the S3 and I've loved every phone....until this one. How Samsung allowed this terrible phone to be sold is beyond me. The screen cracks in the middle, the cell reception is complete garbage, and I've been told to put my phone on airplane mode and take it off a million times and the battery life takes you back to the early 2010s. My next phone will not be Samsung. I've loved my previous Samsung products but this phone removed all faith I had in the company. They know it is a terrible phone but won't do anything about it. Stay away from this phone.
I have had my galaxy flip3 for nearly 3 years, apart from slight crease marks on the fold, I have had no problems with mine, I guess I just got lucky maybe, I am looking to upgrade soon.
I just love Samsung Z Flip 7. Super Slim and light in weight. Camera quality is superb. Battery backup is too good.
After updating the new software a green line came on my phone screen.... Samsung this issue
No battery back up, phone generates lot of heat scratch card always with split and bubbles
Worst phone ever - freezes , does not unlock , stops reading finger print to unlock.
Screen is very bed quality momey vest chii this phone
I recommended this product
I have always been a loyal samsung user, I fell in love with the idea of the flip phone reminding me of the all day cellphones I got my phone in September'21 and had it pre-ordered. Since this was not the first Flip/Fold I assumed Samsung would have fixed all the screen issues that appeared in the previous generation. I was mistaken!! Now I have like an air bubble in the screen that keeps extending everyday. Given how much Samsung is charging for the phone I was expecting so much more than a screen durability of 7 - 8 months
Great concept. I love that the phone fits in my bag and doesn't take a lot of space. However, I had the phone for a year and half. After that, the battery started losing power and most recently a pixel looks like it exploded on the screen causing a large black blob. It covered most of the screen so I wasn't able to reach any of the functions of the phone. I ended up losing everything on my phone. Very disappointing. I've been a forever Samsung customer. Again, love the idea. I hope the kinks are worked out in a few years.
I really disappointed that I left iPhone to use Samsung again after 10 years , the design is brettty nice and very thin that you can handle it without feeling it sizes. But unfortunately, the same issue from last 10 years is happening about the battery heat up suddenly and drainage quickly that need 10 hr to recover your phone battery to 85%. Then the screen is appeared as middle line and got scratches only at middle not every where at screen - really I will never come again to Samsung. Sorry to say this . Thank you .
My husband and I have had our phones a little over a year. At first we both really liked them; BUT now not so much. The screen protectors are coming off in the center of the phone and my phone is beginning to have pixel issues. We are both very careful with our phones, always in protective cases and screen protectors. They have not had any serious drops, just off coffee or side table. We usually have our phones for several years before replacing them. Not sure this phone will last. Very disappointed in this phone.
This is like the 20th samsung ive owned and the most pricey as well yet it has broken the quickest... will never buy samsung again unless they recall all these phones and give us ones that can actually fold. Absolute garbage every part of it is built to break, it over heats like crazy, the battery doesnt last well and Since when did phones start coming brand new with no charger included??goes against consumer laws and have never felt so ripped off in my life.. if there was an option for 0 stars i would choose that.
Don't recommend this phone. Took multiple days to replace the screen protector on my Samsung z flip 3, got it back with dust under the protector and an air bubble, was told it would disappear in time. This was from a certified Samsung repair station. Now 4 days later the entire screen protector is coming up at the fold. I don't recommend this company (unreakifix) or the flip phones, much work to do, going to trade it in for a regular phone with glass, no screen protector nonsense to deal with.
I loved the style of the phone and the fa t that I could put it in my pocket. Unfortunately, twice it has had a hairline crack form in the seam when I open it! *not from dropping the phone, but just from opening it up. I heard the crunch of the glass cracking as I opened it. I'm not going to fix it again because in my opinion this is a design flaw and I believe it will continue to happen. Get the insurance if you buy it. Otherwise it's going to get very expensive to fix it over and over.
Excellent phone. Happy with my purchase. Stylish flip phone
I recommended this product
I've had this phone 2 year's nothing but problems every 5 to 6 month's the screen bubbles up and running line's up and down the screen they replaced it the first time and I've paid out of pocket the rest of the time and know I have them on the line and they will not let me talk to a supervisor I think I'm not the 1st person that has been through this with them just admit that you sold me a defective product and do something about it
Please don't buy this flip phones guys, waste of money. It's just one year passed since I bought my phone, screen protector got bubbles at folding site, slowly scratches on screen at folding site. If you call customer service that's another tragedy, they act like they will help you, at the end of the day they just say you have to pay for the repair charges. At your own risk. Will never buy a Samsung phone
This phone is trash. I bought the z3 flip. The first one I had to replace the screen protector twice due to the lifting a crease in the middle and sides. Then after a year of use it just stopped working. Then got another on due to defective have only had this one less than a tear a the protector is lifting a creasing again. I love samsung phones but never will I buy a flip not a good idea.
The phone has been great in the beginning with good camera. However, after 2 years, there's green line appear on the screen and require fairly expensive price to fix. Moreover, phone started to turned off each time phone is flipped which defeats the purpose of flip phone. It occurs to my other friends too. So, bad phone for a long term use.
Unbelievable, just out of nowhere my screen is lifting at the fold, and making a crackling sound, just like all the others. The phone is just over a year old, which must be the time frame for this issue to happen. Never again Samsung. Very let down with the decision I made to purchase this Z Flip 3. I won't be your next lab rat, I promise.
I bought zflip 3 last November and was still under warranty when screen just dislocated from hinges , as per Samsung, it could not be converted in warranty. Anyway , it is now 3 weeks my phone is with Samsung and no parts were available. I had to buy a new phone. I will switch back to apple and sell it as soon as it get it
This is a great phone. This is my second one which l bought used and had the screen protector replaced so happy with that. However, my 1st flip3 which l bought new is back with Samsung having its 2nd screen protector replacement. A great phone in other ways but too expensive to fail twice already.
Everything. It folds up well to go in pocket or handbag. It takes wonderful photos and is very sturdy with it's case on. Dispite all the negative information and refusal of anyone at phone shops to do it, I sent for a screen protector and managed to fit the replacement easily.
I recommended this product
Thanks for the five-star feedback, Margaret! We are over the moon to see how pleased you are with your new Z Flip3! With such a unique design, its perfect for fitting in even the smallest pockets and handbags! Not only is the design fab, but the performance and features are undoubtably going to blow you away for many years to come! ^CR at Samsung Support
Had phone for less than 6 months. I have no camera functionality, have to charge the phone 2-3 times per day, and at times will have no cell service when someone on the same network with a different phone has 4 bars of 5G. Worst phone Samsung has put out.
Since2012 i was iphone user till now when z flip3 came and forced me to ket go iphone 12 my last apple product well it depends till next year but for now i want to give a huge hatsoff to Samsung for their z flip3 its amazingly awesome keep it up
I recommended this product
Nice looking, love it, but after a year the screen start cracked and hot while charging, sometimes was able to deal or answering the calls because it's frozen. I had keep to restart the phone over again, again..very very frustrated.
Love it! It fits in all my pockets and doesn't fall out which is one of the main reasons for buying it. On the downside I am unable to connect it to my Samsung watch after many many tries which is disappointing
This phone didn't last long, bad product from Samsung. A total rip off. The battery life is short and the screen died before 2 years was over. Samsung should recall these and compensate those affected.
So it was fun while it lasted. The crease tore so horizontal videos are horrible on my flip 3 and it cost $300 dollars to repair. Other than that it is still fully functional after 2 years.
Doesn't work when you open and close it. The screen remains black. Once in every 5 times it works. Battery is shocking, be lucky if it lasts half a day. Certainly wouldn't recommend.
We're sorry to see that you're not getting everything from your Z Flip3 that you were hoping for, so we'd certainly like to help with this. We can confirm that we would not expect any screen issues that you have described when you open the phone, so we'd recommend speaking to our Customer Support team, so that they can look into this with you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://spr.ly/6421jY86f. In the meantime, if you follow this link you'll find some useful tips for getting the most out of the battery, so we hope this helps until you can speak to our support team: https://spr.ly/6424jY86C ^DB at Samsung Support
Disappointed for buying this phone, October 2022 the cover at the back has been open up, I have to go to Samsung service center to get it fixed. January 2023 same I issue again.
I bought this a month ago, had software issues in the begining, then after two weeks there were dead pixels, i googled and found out majority of the people had the same issues.
Easy to use and set up. Transferred all data from my previous Samsung with no problems. Only negative is the short battery life - only 2 days on a full charge with normal use
The display is lost just after one year. It dupposed that it has been made for one yr lasting. As pet service center, it costs 33000/- i,e, close to new ph. This is amazing.
I bought this almost 2 years ago Liked it at first Now it sucks the screen is cracking where it folds and it reaction time to typing is way beyond ridiculously slow
Never again. The screen needs replaced far too often and is hugely expensive. Shame as other than that it's great. Investment had my phone for 2 years not a month!
I have had the screen replaced with out warranty due to cracking of the screen in the middle on the joint. It's gone again. Would not recommend this phone.
Thank you for raising your concern with us, Rob. We are very sorry to read that your screen has become damaged and cracked again. We are keen to discuss this with you in more detail and get your device in for an inspection. Our Customer Support Team can discuss the options available to you and ensure that your phone is repaired and working perfectly again as quickly as possible. You can find all our contact methods, and their operating hours here: https://bit.ly/SamsungUKSupport. ^CR at Samsung Support
I liked the features on the phone but as reviews had warned me it started with a line near the fold and bottom half flickering. Was a waste of money.
Really horrible experience got green line issue after updating to oneui 7, never buy it .. actually I'm quite disappointed never buying samsung
I know that I will not buy a new phone anymore Very strange that the battery and other bits start to faulted just after guarantee
Three times was send back to fix the middle crease, every time needed to backup all data on my other phone, at the end trade it in.. .
Beautiful features and I'm in-love with it. Only thr price is a bit high and it's hard to find cover cases for this galaxy z flip 5G
I recommended this product
I replaced the screen in the first three months and now I need a new one again which cost like 60% of the device original price
Problems started from the day I got this phone, software and hardware issues. not worth it. Samsung prices crash like anything
This is epic It's game changer Using this for couple of days now and it is just whoa!! Can't stop loving this
I recommended this product
Do not get this phone. Screen has issues. Battery has issues. Connecting to sim card has issues. Horrible phone
After 1 month use phone closed on bedside table when asleep woke up to big black lines across fold
We regret seeing that you've had this issue with your Z Flip3, Ric, but we can confirm that there are no known faults with this model. We'd recommend speaking to our Customer Support team so that they can discuss all available options with you, and get it back to perfect working order for you. You can find details for the different ways to contact them, plus their opening times, by following this link: https://bit.ly/HelpandContact ^DB at Samsung Support
I am very pleased with my samsung galaxy flip 4 it is very fast and easy to use
I recommended this product
It is wonderful to read how user-friendly you find the Z Flip4, and that you are blown away by its powerful performance! This incredible, innovative smartphone will serve you well for many years to come, and we know your love will grow and grow! ^CR at Samsung Support
The Flip 3 has proven to be a brilliant phone. To get the basics out of the way the call quality is excellent and texts are easy to make. The cameras take really good photos and videos, you'd really need to be a pixel peeper when compared to more modern devices. Before I owned a foldable I always said I'd want the outer screen to be as functional as in the inner one. The outer screen on the Flip 3 has proven me wrong, I love that it just gives me the basics (clock, calendar, music control), it's genuinely made me cut down on phone use. When it comes to the inner screen the crease is quite noticeable unless you are looking dead on and it can easily be felt. That oddly hasn't proved to be a bad thing as because of the nature of the device's hinge the power button and volume keys are higher up, having the crease lets me know I need to reach higher. Oddly the only thing that annoys me about the inner screen is the teardrop notch on the screen protector. I have no idea why but it does. This really is a great phone, so why only four stars? Even when the Flip 3 came out 128GB isn't enough storage for modern phones and that even more true in 2024. 128GB isn't enough especially when there is no SDCard support.
I recommended this product
The device is lovely and small to fit in evening bags. It is easy to use.
I recommended this product
Thank you for your five-star review of your new Z Flip3! It is a pleasure to see how happy you are with your new phone, especially thanks to its user-friendly One UI and unique, compact design! Enjoy! ^CR at Samsung Support
As my first Samsung product, this device never failed my expectations.
I recommended this product
Screen keeps going blank. Apart from the battery life. Not a bad phone
We appreciate you taking the time to share feedback on the Z Flip3. We're sorry to learn you're experiencing an issue with the battery life and display. We have a guide on our website that provides tips you can follow to get the most out of your battery, here's the link: https://spr.ly/64205VO66 We'd like to investigate the issue with your display, so we recommend reaching out to our Support Teams for further assistance, and for additional help if you find the above steps don't resolve your issue. You can locate our contact methods and operating times by heading to the following link: https://spr.ly/64295VO6d ^AP at Samsung Support
Good phone but battery dont last at all Having to charge twice a day
I am so happy with Flip2 and can't wait to get in hand the new one.
I recommended this product
One of the worst phone never buy flip phone from samsung
Bad phone Z3 price is high bad option and bad choice.
I recommended this product
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I have got the s25 ultra, its absolutely amazing, honestly I was considering the 17pro max, pixel 10 pro xl, and the s25 ultra for over 3 months, and did lots of comparisons, all were good products, but by far the s25 ultra blows everything out of the water, its the king of all phones. Looks amazing, super snappy and powerful with the smpdragon 8 elite Gen 4, the best camera in smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI …functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI … functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.
I recommended this product.
We’re thrilled to see how much you are enjoying your S25 Ultra, Rajjdeep! It’s great that after deep research, the incredible capabilities of this model blew you away. The sleek design is perfectly complimented by the rich display and the speedy processor, which works in harmony with the battery to give you life all day. The 200 MP main camera lens captures true to life images, which can be edited easily with Galaxy AI. It’s the ideal device for gaming, work, and play - this model really has your back! ^SK at Samsung Support