Samsung Care+

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Certified care by Samsung experts

Keep your Samsung Galaxy device protected with Samsung Care+ ― provided by authorized professionals who know what’s best for your device.

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Rest easy with Samsung Care+1

Accidental Drops

Dropped your device? You can let it slide.

Water Damage

Fully soaked? Don’t worry about it.

Shattered Screen

Crashed and smashed? We'll fix it.

Unexpected Slip

Dropped it from your hands? No need to worry.

Here's what's covered

Accidental damage

Get the unlimited cover for cracks, drops or spills.2

Software issues

We’ll check and fix any issues if your device isn't running smoothly.

Certified care

Samsung certified technicians will fix your device using genuine parts.

Water damage

Get hassle-free repair services for accidental damage caused by water or other liquids.

At home or abroad

Enjoy the benefits of Samsung Care+ at home or abroad.3,4

3 Claims within 2 years

Make up to 3 claims i.e. up to 3 repairs or 2 repair & 1 replacements within 2 years, and save with a low deductible per claim.

Fast repair services

Get your device repaired quickly.

Select your device to find out your coverage details5,6,7

Categories

Product Features

Extended Warranty

Accidental Coverage

Battery Replacement

Repair Coverage

Price RRP (Including VAT)

Excess per Claim (Including VAT)

Fold 7 | 6

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 899


SAR 599

SAR 399


SAR 399

Flip 7 | 6

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 799


SAR 499

SAR 399


SAR 399

Foldable 5

2 Years


1 Year


6 months

No


No


No

3 Claims


2 Claims


1 Claim

Covered


Covered


Covered

KSA Only


KSA Only


KSA Only

SAR 1099


SAR 699


SAR 399

SAR 689


SAR 689


SAR 689

Galaxy S, Note Series & Tab S

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 599


SAR 399

SAR 184


SAR 184

Galaxy FE series & Tab FE

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 399


SAR 249

SAR 109


SAR 109

Galaxy High A/M Series

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 349


SAR 249

SAR 109


SAR 109

Galaxy Mid A Series

1 Year

No

2 Claims

Covered

KSA Only

SAR 149

SAR 109

Galaxy low A Series

1 Year

No

2 Claims

Covered

KSA Only

SAR 99

SAR 109

Galaxy Watches

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 169


SAR 89

SAR 75


SAR 75

Watch Ultra

2 Years


1 Year

No


No

3 Claims


2 Claims

Covered


Covered

KSA Only


KSA Only

SAR 199


SAR 99

SAR 75


SAR 75
Terms & Conditions Privacy policy

Upgrade with a higher trade-in value with Samsung Care+8

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Upgrade with a higher trade-in value with Samsung Care+8

Buy now

Upgrade with a higher trade-in value with Samsung Care+8

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How to buy Samsung Care+

You can purchase Samsung Care+ with your new Samsung Galaxy device or separately within a certain period. See details below.

1. Buy with your new purchase 

You can buy Samsung Care+ with your new Galaxy device by visiting Samsung.com or purchasing from retailers. Visit Samsung.com for more details.

Buy now

2. Buy within 60 days of your purchase

You can buy Samsung Care+ within 60 days of purchasing your Galaxy device through your device settings, on Samsung.com or the Samsung Care+ website. Go to Samsung Care+ website for more details.

Go to site

3. Buy at Samsung Experience Stores

You can buy Samsung Care+ at Samsung Experience Stores either when purchasing your new Galaxy device or within 60 days of purchase (available in select stores). Search nearby Experience Stores.

Search nearby

Already a Samsung Care+ member? Sign in to view your plan.

Check my Samsung Care+

How to claim your benefits

Simply follow the steps below.

Step 1
Accidental damage happens

Dropped your device and the screen is shattered? No worries.

Step 2
Submit a claim

If you’re a Samsung Care+ member, you can easily submit a claim online, by phone or at a service center.

Step 3
Get quick repairs

Visit the nearest Samsung Customer Service for fast repairs, or request a professional to come to you.

Step 4
Pay easily with a discount

Enjoy a 50% discount on repairs applied on-site — no extra paperwork needed.

Contact us

Make a claim by calling the hotline below. All you need is your 15-digit IMEI number.
Find it by entering *#06# on the phone's call screen or by going into the about phone section of the settings menu.

Kingdom of Saudi Arabia
Tel. 8002474357

Frequently Asked Questions

  • Device and screen images simulated for illustrative purposes.
  1. A deductible may apply. Claims may be fulfilled with new or refurbished product. If the same make and model is not available, a comparable model will be substituted. Please see terms and conditions for full coverage details.
  2. Unlimited Accidental Damage from Handling. Additional restrictions may apply. Repair eligibility is subject to change. Service fees may apply. Unlimited claims for mechanical failure. Please see plan terms and conditions for full coverage details.
  3. Availability of Worldwide accidental damage cover may vary depending on the time of Samsung Care+ purchase.
  4. Worldwide accidental damage cover only applies to accidental damage to your Galaxy smartphone if overseas product repair is available.
  5. Please refer to approximate service fees at https://www.samsung.com/sa_en/support/screen-repair-price/
  6. Samsung Care+ prices are subject to change without notice.
  7. Samsung Care+ coverage may vary by country, model and deductibles may apply.
  8. Samsung Care+ coverage, service type and promotion details may vary by country/region and deductible (service fee) may apply. To be eligible for Samsung Care+ promotion benefit, registration may be required.