Update the software on your Samsung monitor.

Last Update date : 2024-03-19

Keeping your Samsung monitor's software up to date ensures optimal performance, enhances functionality, and often introduces new features and improvements. In this guide, we will walk you through the essential steps to update the software on your Samsung monitor, helping you make the most of your display experience

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You can have software updates installed automatically while you're using your monitor if the device is online. When you turn on the device again after the update has been finished, it will be activated. Also, auto-update is automatically turned on when you accept the Smart Hub Terms and Conditions during initial setup. Select Menu, Settings, and Support from the drop-down menus. To turn it off or back on, click Software Update, followed by Auto Update.

Note: For around two years, the majority of smart TVs and monitors will receive upgrades with new functionality. Updates may still be released, although they will usually address problems.

Downloading software updates as soon as they are made available will help you get the most out of your device. Select Support from the Settings menu after choosing Settings from the menu on your monitor's remote. Choose Software Update, then Update Now. The installation of fresh updates will take place. Updates typically take a few minutes; kindly wait until they are finished before turning the device off. It will resume automatically after the update is complete. Choose OK to close the window if there are no new updates.

Visit the Samsung Download Center to get the most recent software updates. To access the support website for your particular model, either choose Search your model number or choose your Product type and then search for your Smart TV or monitor. Find the firmware file for your device under Downloads on the Support website. Install the most recent firmware version if you discover numerous versions. To download the compressed file, choose Download next to the firmware version. 

 

1 Locate the file once it has completed downloading, and then unzip it. There is often only one folder there, however there could be more files.
2 Do not put any of the files that were contained in the zip file within any other folders; instead, copy or move them all to a USB flash drive. The TV or monitor won't recognize the program folders if you store them on a USB flash drive inside of another folder.
3 Put the USB drive holding the software update in a USB port on your computer or other device.
4 Use the remote control of your device to go to Menu, then Settings, and finally Support. Choose Software Update, then choose Update Now. When prompted, choose Yes.

Note: The USB disk will be checked by your device for update files. Installing the latest software requires following the on-screen directions. Please wait until the update is finished before turning off the monitor, as updates typically take a few minutes. When the update is complete, it will automatically restart.

Even when something isn't functioning perfectly, an upgrade might not be readily available right away. Let us assist you in troubleshooting an app if you find that it isn't functioning. You might not need anything else to solve your issue. While some apps require a software update that can be downloaded, other app updates or Smart Hub updates download and install automatically.

Note: If you still need more assistance, please call our contact center and our helpful agents will help you.

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