How to install the Dual SIM/USIM card on Galaxy Note10 & Note10 +
* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.
Insert the SIM or USIM card provided by the mobile telephone service provider.
Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available depending on the service provider.
• Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
• Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damage.
For Dual SIM models, Place the SIM or USIM card on the tray with the gold-colored contacts facing downwards.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
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