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  • [Support News] Announcement from Samsung Books (Kindle for Samsung)

    We are excited to introduce Kindle for Samsung, a new e-book service built exclusively for Samsung customers. This new service will provide you with the best e-reading experience on your Samsung device. Please take a moment to download Kindle for Samsung and make note of any unread books from Samsung Book...

    Jun 26, 2014

  • [Support News] Free Premium TV Demo service (for UHD series 8500 and above)

    Get started on your Samsung UHD TV experience with a one time FREE Premium Demo service. Please follow the step below. Step 1: Check if your Samsung TV is a UHD series 8500 and above (applicable for F9000 and HU8500 and above) Model: UA55HU8500ARXXM (after HU, is the series) Step 2: Prepare the pa...

    Jun 19, 2014

  • [Support Update Info] Samsung External Hard Disk Support

    Samsung External Hard Disk support warranty will be handle by Seagate official since Dec 2012. Please refer to Seagate website site for more detail, http://samsunghdd.seagate.com/au/en/ To reach Seagate customer respresentative regards to your Samsung External Hard Disk, http://www.seagate.com/contacts/cont...

    Mar 27, 2014

  • [Mobile Phone] GALAXY Life - the passport to amazing experiences and exclusive privileges by Samsung

    First application only for Malaysian customer. 1. GALAXY Life can customise offers and deals according to the consumer’s preference and pushed through the mobile app. 2. Consumers can enjoy a range of on-going weekly deals from GALAXY Life partners. 3. Exclusive interviews and tips shared by experts such a...

    Mar 24, 2014

  • [Support News] Galaxy S3, Galaxy S4, Galaxy Note 10.1 2014 Edition - Failing to update Android OS KitKat via FOTA

    For model Galaxy S3, Galaxy S4, Galaxy Note 10.1 2014 Edition, When using Software update function in your phone. Customer will see the message "Your device has been modified. Software updates not available" In such encounter, customer are required to try again when perform upgrade or use the KIES...

    Mar 05, 2014

  • [Support Alert] End of support for Windows XP starting 8 April 2014

    Microsoft announce that it would cease to provide technical support for Windows XP starting on 8 April 2014 Accordingly, Microsoft will no longer release Windows XP Updates after 8 April 2014 and limit its service to previously released patches and updates only. To counter security vulnerabilities that migh...

    Mar 04, 2014

  • [Support News] S-BOX Kiosk - New One Stop Solution Center Town

    At the high foot-traffic in town, Samsung introduce S-Box Kiosk, the 1st ever brand new concept in S.E.A as a one stop solution center. To serve you with a quick drop off servicing for your mobile phone and software update and/or upgrade function. Find us inside Putra LRT, Ampang Station (beside Citibank /...

    Feb 14, 2014

  • [Support Alert] We are moving out - Petaling Jaya Service Center (Near Federal Highway)

    Dear Valued Customers, We are pleased to announce that our Samsung Service Center will be relocated to the following new location on the 23rd December 2013 (Monday): Address : Level 2, Wisma Bentley Music, No.3, Jalan PJU 7/2, Mutiara Damansara, 47810 Petaling Jaya. Operation Hours : Starting 23rd De...

    Dec 18, 2013

  • [Notebook] New Series 9 Series 7 Touchpad driver update

    - New touchpad driver's been released .Touchpad Gesture area button function - Use 'Easy Software Manager' to update touchpad driver.

    Mar 22, 2012

  • [Mobile Phone] Samsung Remote Screen Unlock

    You can unlock Pattern lock / Pin password and password in your phone. 1. Create Samsung Account in your phone. Menu > Setting > Account & Sync > Samsung Account 2. Connect www.samsungdive.com and control your device remotely. * Supported models can be changed without notice GT-P7320 GT-P6200 GT-P6800 GT-...

    Mar 09, 2012