The cord does not rewind fully on my Samsung vacuum cleaner. What can I do?

Pull the cord out approximately 2-3 metres and push down the Cord Rewind button again. (The cord was likely caught up internally before and pulling it out again will usually clear the obstruction).

If after repeated attempts the cord still won't recoil properly inside your appliance there may be a fault. Please click here for contact details for Samsung's customer support services for further assistance.