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Downloads & ManualsExpand

Smart HUB Manual

50.25 MB, pdf, ENGLISH

21 Jul, 2014

Other Manuals

Software

  • Allshare

    Win XP/Vista/Windows 7, 35.55 MB, exe, MULTI LANGUAGE

    Version : 2.1.0.12031_10

    2 Apr, 2012 tooltipbox

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    1. Title
    SAMSUNG Allshare ver. 2.0 Software
    2. Applicable Model

    3. Carrier or Corporate Customer

    4. Description
    Install Guide

    Win XP/Vista/Windows 7, 3.67 MB, pdf, MULTI LANGUAGE

    Version : Install Guide

    2 Apr, 2012

Firmware

  • Upgrade File(USB type)

    All OS, 194.49 MB, zip, ENGLISH

    Version : 1018.1

    7 Nov, 2014 tooltipbox

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    This Firmware update provides the following benefits:

    Ver.1018.1 Nov.7. 2014

    Ver.1017.0 Nov.20. 2013
    - Improved System stability

    Ver.1016.1 Sep.26. 2013

    Ver.1015.0 Jul.1. 2013
    - Improved System stability

    Ver.1014.0 Mar.29. 2013
    - Improved System stability

    Ver.1013.0 Mar.8. 2013
    - Improved System stability

    Ver.1012.3 Jan.16. 2013
    - Improved disc playability

    Ver.1011.0 Nov.23. 2012
    - Improved disc playability

    Ver.1010.0 Aug.31. 2012
    - Improved disc playability

    Ver.1008.1 June. 11. 2012
    - Improved disc playability

    Ver.1007.0 May.22 .2012
    - Improved media playability

    Ver.1005.1 Apr.02 .2012
    - Improved media playability

    Ver.1004.0 Mar.20 .2012
    - Improved media playability

    Ver.1006.1 May.07 .2012
    - Timer recording function improved
    Upgrade guide

    All OS, 0.05 MB, pdf, ENGLISH

    Version : Upgrade Guide

    27 Apr, 2012 tooltipbox

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    1. Title

    2. Applicable Model

    3. Carrier or Corporate Customer

    4. Description

Ask the Community

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  • haymaker 9 months ago

    I have an bd-e8500m dvd recorder and it is telling me that my hard disk is full even though I have only recorded about 1 gb of tv has anyone else had this problem?

    Describe the issue

    Answers

    John 7 months ago

    Have you got the latest firmware on the machine? Otherwise, back up you recordings, and re-Format the drive.

    Describe the issue

    Justin 8 months ago

    I have the same problem, no capacity however I deleted all but 1 recorded item, and cannot record anything else due to no capacity... Very frustrating!!

    Describe the issue

  • watty 7 months ago

    Describe the issue

    Answers

    Chris 5 months ago

    Hi, I had this problem and just fixed it by resetting the device to factory defaults using Settings > Support > Reset. HTH.

    Describe the issue

    marty 7 months ago

    mine has done the same, any answers please let me know

    Describe the issue

  • Low Richard 1 years ago

    I would like to replace the 320gb hard drive with a 500gb or possibly a 1 Terrabyte one. Can you please advise if they are both suitable and how they should be formatted, ie NTFS or FAT32. Is it just a straight replacement inside the case, thanks

    Describe the issue

    Answers

    John 7 months ago

    Should work with either mentioned, dont format via Windows, just insert the raw drive, and format via the machine, Format option. I have done this on other makes of PVR, with no problem.

    Describe the issue

  • 1 Answers

    Recording a series

     1 years ago

    I want to record a programme as a series on channel 5+1 but it also records the same programme on channel 5 an hour earlier as a series. How can I stop this from happening.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Give Samsung technical support team a call on 03307267864 for troubleshooting please. Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Anthony, When in your recordings highlight the program you wish to delete, press tools and select delete. Thanks.

    Describe the issue

  •  1 years ago

    The red circle recording symbol is permanently showing on the FAR left side of the TV guide next to 'ITV' (Not next to any particular programme). How do I remove it, and why is it there? I think it's stopping me from being able to delete any programmes I've recorded as for some reason I can no longer delete anything.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, We recommend you contact our AV support team on 0330 726 7864 so that they can talk you through troubleshooting this issue. Thanks.

    Describe the issue

  • Morgan-Oxford Merle 1 years ago

    New 3D blu Ray ( Star Trek) wont play I get a blue screen with a msg that I need to play it on a 3d player which I have it plays my other 3d blu rays please help!

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Merle, Please check the playable formats in the tech specs available from our website, or you can follow the link provided: http://www.samsung.com/uk/consumer/tv-audio-video/blu-ray-players/archive/BD-E8500M/XU?subsubtype=3d If you continue to experience problems, please contact a member of our technical support team on 033 726 7864. Thanks

    Describe the issue

  • 1 Answers

    Samsung

    Bill 7 months ago

    The problem with samsung BDE8900M, I have to keep re-tuning then loses channels, can anyone help please

    Describe the issue

    Answers

    Samsung E-support 7 months ago

    Hi Bill, Due to the nature of this enquiry, please contact the AV team who can trobuleshoot this issue with you on 0330 726 7864. Thanks

    Describe the issue

  • geenius 5 months ago

    My BD-E8500M seems to freeze up on a random basis. The only way to fix it is to unplug it and put the plug back in. I have read it was a firmware issue when recording two shows while in standby. So I turned standby off. Still happens. Even happened while I was watching a recorded show. the fan at the back is working, the unit is well ventilated and doesnt appear to be overheating. I ran the hard drive test from the menu and all appears fine there too. So I am at a loss now as to why this happens :( I searched google for answers and found this site. My BD-E8500M has a USB port at the back too, and I noticed some BD-E8500Ms dont! So I am unsure as to the exact model number as mine has BD-E8500M on the sticker at the back. I hope I can get a reply with a solution to why this unit keeps freezing randomly. Many thanks.

    Describe the issue

    Answers

    Samsung E-Support 5 months ago

    Hi, Have you upgraded your firmware on your blu-ray player? Please check out this link on how to do this http://downloadcenter.samsung.com/content/FM/201204/20120427171600177/BD-HDD_Upgrade_Guide.pdf. I have also included the think for the firmware http://www.samsung.com/uk/support/model/BD-E8500M/XU. Hope this helps.

    Describe the issue

  • DaveM 3 months ago

    I have a Samsung BD-HDD COMBO 8500M. I cannot get this to tune iany of the Freeview digital channels at all. I have tried resetting to factory defaults. There is nothing wrong with my aerial as the TV tunes perfectly. Any suggestions?

    Describe the issue

    Answers

    Jessica Thomas 3 months ago

    Hi Dave, In the settings menu, have you selected an appropriate type of antenna for digital broadcasts? Before your BD-E8500S can begin memorising the available channels, you must specify the type of signal source that is connected to the this product. Have you also tried auto and manual tuning to receive channels? Hope this helps.

    Describe the issue

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