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Downloads & ManualsExpand

User Manual

8.74 MB, pdf, ENGLISH

28 Jan, 2013

Software

  • Device(Install)

    Win XP/Vista/Windows 7, 14.14 MB, zip, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, ITALIAN, JAPANESE, RUSSIAN, SPANISH

    18 Jun, 2012 tooltipbox

    Close tooltip pop-up
    Inteli-Studio version 3.1.26.1
    Device(Install)

    Win XP/Vista/Windows 7, 1.41 MB, exe, MULTI LANGUAGE

    25 Apr, 2012 tooltipbox

    Close tooltip pop-up
    This is the Samsung Map Download Manager.
    It would not be necessary to setup after download if you used Samsung Map Download Manager.

    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Install Guide

    All OS, 0.24 MB, pdf, ENGLISH

    25 Apr, 2012 tooltipbox

    Close tooltip pop-up
    This is the guide to update the WB850F map data.
    To install manually map data, please refer to this guide.

    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 133.78 MB, zip, ENGLISH

    25 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the BASE MAP for WB850F. (9. May. 2012)

    [Country]
    All the countries required.

    [Improvement]
    Fixed Arabic error.

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
  • Patch

    All OS, 127.78 MB, zip, ENGLISH

    25 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    - AUSTRALIA
    - NEW ZEALAND

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 166.82 MB, zip, ENGLISH

    25 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    - VIETNAM
    - THAILAND
    - HONG KONG
    - TAIWAN
    - INDONESIA
    - PHILIPPINES
    - MALAYSIA
    - SINGAPORE

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 94.27 MB, zip, ENGLISH

    25 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    - India

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 160.56 MB, zip, ENGLISH

    25 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    LATIN AMERICA
    - ARGENTINA
    - BRAZIL
    - PERU
    - VENEZUELA
    - CHILE
    - COLOMBIA

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
  • Patch

    All OS, 161.08 MB, zip, ENGLISH

    25 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    - CANADA
    - MEXICO


    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 45.14 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    CIS
    - RUSSIA
    - UKRAINE


    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 222.81 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    Eastern Europe
    - CZECH REPUBLIC
    - AUSTRIA
    - SWITZERLAND
    - POLAND
    - HUNGARY
    - BULGARIA
    - ROMANIA
    - SERBIA

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 184.3 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    North Europe
    - SWEDEN
    - NORWAY
    - FINLAND
    - DENMARK

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
  • Patch

    All OS, 353.24 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    Western Europe 2
    - FRANCE
    - ITALY
    - SPAIN
    - PORTUGAL
    - GREECE

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 253.91 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    Western Europe 1
    - UK
    - GERMANY
    - BELGIUM
    - NETHERLANDS

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 121.58 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    USA (Pacific Coast States)
    - Alaska
    - California
    - Hawaii
    - Oregon
    - Washington

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 98.15 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    USA (South western States)
    - Arizona
    - New Mexico
    - Oklahoma
    - Texas

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
  • Patch

    All OS, 58.55 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    USA (Rocky Moutain States)
    - Colorado
    - Idaho
    - Montana
    - Nevada
    - Utah
    - Wyoming

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 191.44 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    USA(Mid Western States)
    - Illinois
    - Indiana
    - Iowa
    - Kansas
    - Michigan
    - Minnesota
    - Missouri
    - Nebraska
    - North Dakota
    - Ohio
    - South Dakota
    - Wisconsin

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 233.48 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    USA (Southern States)
    - Alabama
    - Arkansas
    - Delaware
    - Florida
    - Georgia
    - Kentucky
    - Louisiana
    - Maryland
    - Mississippi
    - North Carolina
    - South Carolina
    - Tennessee
    - Virginia
    - West virginia

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 64.49 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    USA (Middle Atlantic States)
    - New Jersey
    - New York
    - Pennsylvania
    - Washington DC

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
  • Patch

    All OS, 35.53 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    USA (New England State)
    - Connecticut
    - Maine
    - Massachusetts
    - New Hampshire
    - Rhode Island
    - Vermont

    2. Applicable Model
    WB850F
    3. Carrier or Corporate Customer
    open market
    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 45.42 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    - TURKEY
    - SAUDI ARABIA
    - UNITED ARAB EMIRATES
    - KUWAIT
    - JORDAN


    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.
    Patch

    All OS, 71.97 MB, zip, ENGLISH

    24 Apr, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    This is the MAP data for WB850F.

    [Country]
    - SOUTH AFRICA
    - EGYPT
    - MOROCCO
    - KENYA
    - NAMIBIA

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    open market

    4. Description
    - Introducing WB850F map data file, please find the How To Update Guide.
    - It would not be necessary to setup after download if you used Samsung Map Download Manager.
    - By national policy, Korean map data is possible only from Samsung Map Download Manager,
    and Chinese map is possible only from the bundle CD of the products.

Firmware

  • Upgrade File

    All OS, 59.33 MB, zip, MULTI LANGUAGE

    8 Jan, 2013 tooltipbox

    Close tooltip pop-up
    1. Title
    [WB850] The latest F/W (210086)

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    Open Market

    4. Description
    -Other bugs have been fixed.
    Upgrade File

    All OS, 59.18 MB, zip, MULTI LANGUAGE

    9 Jul, 2012 tooltipbox

    Close tooltip pop-up
    1. Title
    [WB850] The latest Firmware (ver.206276)

    2. Applicable Model
    WB850F

    3. Carrier or Corporate Customer
    Open Market

    4. Description

    GPS Firmware update is included in this version.
    After Firmware ver.206276 upgrade, GPS Firmware upgrade will automatically start when turning on the camera, so do not remove neither battery nor memory card during the upgrading process.

    To upgrade firmware by manual please refer to the Upgrade guide attached.

    [ In this Firmware upgrade ]
    - Date imprint setting problem is fixed.
    - WiFi Direct connecting problem with Galaxy S3 is fixed.
    - Connecting problem with WiFi Hidden AP is fixed.
    - WiFi Compatibility and other bugs are fixed.


    [ v205256 version Firmware upgrade ]
    - GPS performance & Battery consumption have been improved.
    - Wi-Fi compatibility has been improved.
    - Russia VK SNS has been add.
    - Other bugs have been fixed.
    Upgrade guide

    All OS, 1.06 MB, pdf, ENGLISH

    13 Jun, 2012 tooltipbox

    Close tooltip pop-up
    This is a guide for how to upgrade firmware using intelistudio.

    WB850F GPS Firmware update is included in this version.
    After Firmware ver.205256 upgrade, GPS Firmware upgrade will automatically start when turning on the camera, so do not remove neither battery nor memory card during the upgrading process.
    Upgrade guide

    All OS, 0.08 MB, pdf, ENGLISH

    8 Jun, 2012 tooltipbox

    Close tooltip pop-up
    This is a guide for how to upgrade firmware manually. Please refer to the guide manual attached before trying firmware upgrade through SD card.

tech specs

Image Sensor

  • Sensor Type
    CMOS
  • Effective Pixel
    Approx. 16.2 Mega pixels
  • Total Pixel
    Approx. 16.8 Mega pixels

Lens

  • Focal Length
    Schneider-KREUZNACH 21x Zoom Lens f = 4.1 ~ 86.1mm (35mm film equivalent : 23 ~ 483mm)
  • F No.
    2.8 (W) ~ 5.9 (T)
  • Digital Zoom
    Still Image mode : 1.0X ~ 4.0XPlay mode : 1.0X ~ 9.4X (depends on image size)Smart Zoom 1.33X

SHOW MORE SPECSExpand

Image Stabilisation

  • Mode
    Dual IS (Optical + Digital Image Stabilization)

Display

  • Type
    AMOLED
  • Size
    3.0"(7.62cm)
  • Feature
    3.0"(7.62cm) VGA ( 640X480 ) 614k dots ( PenTile )

ViewFinder

  • Type
    N/A

Focusing

  • Type
    TTL Auto Focus (Center AF, Multi AF, Tracking AF, Face Detection AF, Face Recognition AF, Selection AF)* Manual Focus
  • Range
    Normal : 80cm ~ Infinity (Wide), 350cm ~ Infinity (Tele)Macro : 5cm ~ 80cm (Wide), 150cm ~ 350cm (Tele)Auto Macro : 5cm ~ Infinity (Wide), 150cm ~ Infinity (Tele)Manual : 5cm ~ Infinity (Wide), 150cm ~ Infinity (Tele)

Shutter Speed

  • Shutter Speed
    Smart Auto : 1/8 ~ 1/2,000 sec., Program : 1 ~ 1/2,000 sec., Night : 8 ~ 1/2,000 sec., Manual : 16 ~ 1/2,000 sec.

Exposure

  • Control
    Program AE, Aperture Priority AE, Shutter Priority AE, Manual Exposure
  • Metering System
    Multi, Spot, Center-weighted, Face Detection AE
  • Compensation
    ±2EV (1/3EV steps)
  • ISO Equivalent
    Auto, 100, 200, 400, 800, 1600, 3200

Flash

  • Mode
    Auto, Auto & Red-eye reduction, Fill-in flash, Slow sync, Flash Off, Red-eye fix
  • Range
    Wide: 0.3m ~ 4.96m (ISO auto), Tele: 0.5m ~ 2.35m (ISO auto)
  • Recharging Time
    Approx. 4 sec.

White Balance

  • Mode
    Auto WB, Daylight, Cloudy, Fluorescent_H, Fluorescent_L, Tungsten, Custom, K

Still Image

  • Mode
    * Mode (Dial) : 1) Smart Auto, 2).Program, 3) A/S/M, 4) Scene, 5) Movie, 6) GPS, 7) Wi-Fi, 8) Apps (Magic)* Panorama : Live Panoram / Action Panorama / 3D Panorama* Scene : 3D Photo, PIP, Split Shot, HDR, Magic Frame, Beauty Shot, Night, Landscape, Text, Sunset, Dawn, Backlight, Beach & Snow* Smart Auto : Portrait, Night Portrait, Night, Backlight Portrait, Backlight, Landscape, White, Macro, Macro Text, Tripod, Action, Macro Color, Natural Green, Blue Sky, Sunset, Fireworks* Drive : Single, Continuous(8fps, 5fps, 3fps), BKT(WB, AE), Precapture, * Self timer: Off, 2 sec., 10 sec., Double(10 sec., 2 sec.)

Image Play

  • Image Play
    Single image, Thumbnails, Advanced Slide Show, Movie Clip, Smart Album, Creative Movie Maker

Voice Recording

  • Voice Recording
    N/A

Date Imprinting

  • Date Imprinting
    Date&Time, Date, Off (user selectable)

Movie Clip

  • Recording
    * Smart Movie : Landscape, Blue Sky, Natural Green, Sunset* Movie Size : 1920x1080(30fps), 1280x720(30fps), 640x480(30fps), QVGA(30fps, 30s, Streaming)* High Speed : 480fps(176x128), 240fps(384x288)* 18x optical zoom (Max. recording time : 20min)* Voice recording : Sound Alive On/Sound Alive Off/Mute* Audio Zoom* Dual Capture (Movie 1280p@30pfs & Still 10Mpixels)
  • Effect
    *Smart Filter : Palette Effect 1, Palette Effect 2, Palette Effect 3, Palette Effect 4, Miniature, Vignetting, Sketch, Fish Eye, Classic, Retro
  • Edit
    Pause during recording and playing, Still Image Capture, Time Trimming

Storage

  • Media
    Internal memory : N/AExternal Memory : SDSC (up to 2GB guaranteed), SDHC (up to 32GB guaranteed), SDXC (up to 64GB guaranteed)
  • File Format
    * Still Image : JPEG (DCF), EXIF 2.21, DPOF 1.1, PictBridge 1.0* Movie Clip : MP4 (Video: MPEG4, AVC/H.264, Audio: AAC)
  • Image Size
    16M : 4608×3456, 14MP : 4608×307212M W : 4608×2592, 10M : 3648×27368M (1:1) : 2832×28325M : 2592×1944, 3M : 1984×14882MW : 1920×1080, 1M : 1024×768 TBD*

Interface

  • Digital Output Connector
    USB 2.0
  • Audio
    Microphone : StereoInternal Speaker : Mono
  • Video Output
    AV : NTSC, PAL (User selectable)
  • DC Power Input
    4.2V TBD
  • Cradle
    N/A

Power

  • Power Source
    Type
    Rechargeable battery : SLB-10AConnector Type : micro USB (5 pin)

Physical Specification

  • Dimension
    Dimension (WxHxD)
    109.5×62.2×24.9(35.1)mm
  • Weight
    232g (without battery and memory card media)
  • Operating Temperature
    0 ~ 40 °C
  • Operating Humidity
    5 ~ 85%

S/W and PC OS

  • Bundle PC S/W
    Intelli-studio, Creative Movie Maker, Auto Backup, Map download manager(Download from On-line with iLinker)
  • Compatible OS
    Windows XP SP2 / Vista / 7

Wireless

  • Wireless
    - Social sharing, Email - Auto Backup - Remote Viewfinder - Cloud - Wi-Fi Direct - AllShare 2.2 - Log-in Browser - Allshare Movie Streaming up to 720P

System Requirement in General

  • For Macintosh
    ntel Mac or later Mac OS 10.4 or higher Minimum 256MB RAM 110MB of available hard-disk space USB port CD-ROM drive
  • For Windows
    PC with processor better than Intel Core 2 Duo 1.66 GHz / AMD Athlon X2 Dual-Core 2.2 GHz or higherMinimum 512MB RAM (Over 1GB recommended) Windows XP SP2 / Vista / 7250MB of available hard-disk space (Over 1GB recommend) USB 2.0 port CD-ROM drive nVIDIA Geforce 7600GT or later / Ati X1600 series or later1024×768 pixels, 16-bit color display compatible monitor (1280x1024, 32-bit color display recommended) Microsoft DirectX 9.0c or later

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  •  1 years ago

    hi i have downloaded the latest software from samsung and i can edit some photos i have in my pictures but when i connect my camera to the pc it does not start intell studio but i can start it manually! i am on xp and have had it working when i first bought it ! any help would be appreciated the pc does not recognise the camera thanx fozzy

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, I would suggest trying a new USB lead or port to see if this corrects this issue. If this persists please call our D.I. support team on 03307267864 (local rate) for support. Thanks.

    Describe the issue

  •  11 months ago

    My battery keeps discharging very quickly when camera is not in use. I have been informed that this could be caused by a software issue and to upgrade the firmware in my camera. I cannot find out how to do this?

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi, The firmware and an upgrade guide can be found here. http://www.samsung.com/uk/support/model/EC-WB850FBPBFR-downloads Thanks.

    Describe the issue

  • 1 Answers

    my battery

    snookdawn53 3 months ago

    when i fully charge my wb850f camera turn it off, the battery is conpletelly flat within 24 hours

    Describe the issue

    Answers

    Samsung E-support 3 months ago

    Hi, Here is a link to some information on how to extend the life of your battery on your camera: http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup3.jsp?cdsite=uk&seq=364867. Hope this helps you.

    Describe the issue

  • Martin 3 months ago

    The mode dial changes very easily to the point where you have to check it almost every time you are going to take a shot. Is there anything that can be done so that this does not happen.

    Describe the issue

    Answers

    Samsung E-support 3 months ago

    Hi Martin, Unfortunately the dial cannot be tightened. Thanks

    Describe the issue

  • Pachna 3 weeks ago

    I have a samsung wb 850f Every time I try to upgrade the firmware with intelli studio I always get an error that say "An error occurred while retreiving firmware information" Intelli-Studio version 3.0.84.1 Im runing Windows 7 64-bit up to date and with all drivers installed A Samsung 4GB Micro SD Card "Formatted" Everithing works fine with intelli studio exept the firmware upgrade Is there any possible explanation why this is happening? Any way to solve this problem? Any other way to upgrade firmware without using intelli studio? Thanks!

    Describe the issue

    Answers

    Samsung E-Support 2 days ago

    Hi, You could try copying all the files in the .zip to your SD card, switch off the camera and restarting it in playback mode. Your camera will then turn off, after you switch the camera back on another firmware update will commence. Hope this helps.

    Describe the issue

  • haskan2000 2 years ago

    Describe the issue

    Answers

    Bessie 2 years ago

    Does it have dual capture - yet to find that in the cd based instruction book. Unless you mean picture in picture or side by side which is easy enough to find.

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  • saran 2 years ago

    Describe the issue

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    skid 2 years ago

    try looking online...

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  • gavsmith 1 years ago

    Describe the issue

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    Samsung E-Support 1 years ago

    Hi Gavsmith, The WB850F does not have detachable lens therefore filters cannot be attached. The NX range does have detachable lens therefore filters are required. http://www.samsungdirect.com/uk/products/accessories/digital-imaging/filter Thanks.

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  • 0 Answers

    WB850F Movie Maker

    Mitchell John 2 years ago

    I have purchased a WB850F but after many attempts to load the move maker software to my computer it still fails. Is there a download available from this site or do I need another Installation CD.

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  •  1 years ago

    I do not use windows software anymore -what a relief. Onl use Ubuntu or android. How do I get the software for my computer. Cannot find a linux version on this website?

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