Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

7.81 MB, pdf, ENGLISH

6 Mar, 2013

Other Manuals

Software

  • Samsung RAW Converter(-)

    Mac OS 10.3 ~ 10.7, 67.27 MB, dmg, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

    Close tooltip pop-up
    Samsung RAW Converter 4.0.4.0 (English / Mac)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW file, it only works on Mac OS.

    This program is compatible on Mac OS 10.3 10.7.

    [Supported Products]

    SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)
    Samsung RAW Converter(-)

    Win 2000/XP/Vista/Win7, 61.36 MB, exe, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

    Close tooltip pop-up
    Samsung RAW Converter 4.0.4.0 (English / Windows)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW, it only works on Windows OS.

    This program is compatible on Window 7(32bit OS), but Window 7(64bit OS) does not support this program. [Supported Products] SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)

Firmware

  • Firmware File(NX1000, NX1100)

    All OS, 43.25 MB, zip, MULTI LANGUAGE

    Version : 1.15

    2 Apr, 2014 tooltipbox

    Close tooltip pop-up
    1. Title - NX1000 / NX1100 firmware v1.15
    2. Carrier or Corporate Customer - open market
    3. Description

    [v1.15]
    1. Support compatibility of new lens(16-50mm-S, 16-50mm-Power Zoom)
    2. Other bugs are fixed

    [v1.14]
    1. Improved lens interface of new lens(10mm)

    [v1.13]
    1. Auto Share feature has been added
    2. Improve Wi-fi compatibility
    3. Other bugs are fixed
    - AutoShare function has been added (Mobilelink and Reomote View Finder will no longer available with this firmware upgrade.)
    - Download and install Samsung Smart Camera App from Android Play Store, App (Samsung Smart Camera : Mobileling + Remote View Finder + AutoShare)
    - Please refer to the firmware upgrade guide for details.

    [v1.12]
    1. Improve booting error after power on
    2. Improve Wi-fi compatibility
    3. Improve compatibility for new lens line-up
    4. Other bugs are fixed

    [v1.11]
    1. Improve image compatibility with Galaxy Camera
    2. Add Thai language
    3. Improve wifi compatibility
    4. Other bugs are fixed

    [v1.10]
    1. Improve Wifi connective stability
    2. Reduce time until first shot after power on
    3. Improve punt error in small aperture(F5.6 or higher) condition with 85mm Lens
    (It need to upgrade 1.1 Firmware 85mm Lens)
    4. Improve Shutter lag on MF ASSIST with With 60mm Macro Lens
    5. Compatibility for new lens (12-24mm)
    6. Add traditional Chinese character in WiFi mode (Hong Kong only)
    7. Other bugs are fixed

    [v1.01]
    1. Support External Mic
    2. Horizonal Calibration menu is added
    (MENU-Settings2-Display adjust-Horizontal Calibration)
    3. WiFi Compatibility and other bugs are fixed
    4. ''Grid Line'' Menu Name is changed
    5. Support Russian SNS and keypad, Taiwanese keypad (Only for Russia and Taiwan)
    6. Support Turkish, Hebrew, Arabic and Persian
    Upgrade guide

    All OS, 0.21 MB, pdf, MULTI LANGUAGE

    Version : 1.0

    12 Jul, 2013 tooltipbox

    Close tooltip pop-up
    Firmware upgrade guide for NX1000
    Please refer to the guide.

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  •  1 years ago

    I've downloaded the lens firmware file and extracted relevant lens.bin (20-50mm) file to the root of the SD card. When I go into the camera settings and try to update firmware, the lens firmware option is greyed out. How do I update it?

    Describe the issue

    Answers

    Daniel 2 months ago

    Rather than refer him back to manual, how do you update the lens. I have the most current firmware and like the user before its blanked out when it comes to update the FW. I have firmware 1.0 and trying to get the latest 1.10. There maybe a firmware upgrade inbetween, but its not available for download.

    Describe the issue

    Carl 4 months ago

    Samsung E-Support: if you try to upgrade from version 1.0 to the current 1.15 you cannot follow the steps in the document. The firmware field as explained above will be greyed out.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, You will need to follow the steps listed exactly in the guide I have linked you to below. http://downloadcenter.samsung.com/content/FM/201209/20120918163411710/NX1000_Firmware_Upgrad_guide_En...pdf Thanks.

    Describe the issue

  •  2 years ago

    Describe the issue

    Answers

     2 years ago

    Use this link to the Samsung website to claim the cashback: www.samsung.com/uk/smartcameracashback

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please refer to page 141 of your User Manual or follow the link here; http://downloadcenter.samsung.com/content/UM/201303/20130306135004922/NX1000_English.pdf Thanks.

    Describe the issue

  •  1 years ago

    As per p. 49 of the User Manual I rotate the mode dial to Wi-Fi, then select on of the five specified icons and then press MENU, but this does not bring up the Wi-Fi Settings screen from which to select my wireless network (AP). The most up-to-date Firmware version is installed in my camera and all other connections on my wireless network function perfectly. I have tried resetting the camera, removing and reinserting the battery but to no avail. I'd be most grateful for any assistance.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, As you have tried troubleshooting steps to resolve the issue, we recommend that the camera is inspected/repaired by our Service Centre. To do this, we would need you to email us your personal details, full postal address, serial number and full issue you are experiencing and any troubleshooting methods you have carried out so far. The link to email us is; http://www.samsung.com/uk/support/erms1 Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You will need to download RAW converter at the following link. http://www.samsung.com/us/support/owners/product/EV-NX1000BHWUS Thanks.

    Describe the issue

  •  1 years ago

    On my iPad it says that the camera is incompatible and on the tab it just cannot find camera.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, I would suggest resetting your camera to reset this function. Thanks.

    Describe the issue

  •  1 years ago

    If this were open source then the community could update this with things like time delay photos. Is this likely. Who should be approached?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Phill, You can email our DI team here. http://www.samsung.com/uk/support/erms1 Thanks

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Yes this function is available on this camera and is called classic mode. Thanks.

    Describe the issue

  • 1 Answers

    Lens Cap

     1 years ago

    I have lost the lens cap for the NX1000, I cannot seem to fond any where that stocks it, the Samsung website is a waste of space, it always has an error.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Shahzad, Please try www.partmaster.co.uk for genuine spare parts and accessories. Thanks

    Describe the issue

  •  1 years ago

    As SkyDrive has changed it's name to OneDrive, I can't upload photos with my NX1000.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Regarding your query please be advised that there is currently no official release date for a newer firmware version for your product. You can get the latest news on software releases for our devices on the official Samsung UK Facebook page (facebook.com/SamsungUK) or our Twitter feed (twitter.com/SamsungUK). Thanks

    Describe the issue

Can't find what you need?

Email Support

Message us

Write to Us

Samsung Customer

Selectapost 38, Sheffield, S97 3FJ

Phone Support

UK - 0330 SAMSUNG (726 7864)
EIRE - 0818 717100
Monday - Saturday | 9am to 6pm
(including bank holidays)

More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close