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Downloads & ManualsExpand

User Manual

7.81 MB, pdf, ENGLISH

6 Mar, 2013

Other Manuals

Software

  • Samsung RAW Converter(-)

    Mac OS 10.3 ~ 10.7, 67.27 MB, dmg, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

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    Samsung RAW Converter 4.0.4.0 (English / Mac)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW file, it only works on Mac OS.

    This program is compatible on Mac OS 10.3 10.7.

    [Supported Products]

    SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)
    Samsung RAW Converter(-)

    Win 2000/XP/Vista/Win7, 61.36 MB, exe, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    Version : 4.0.4.0

    30 Jul, 2012 tooltipbox

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    Samsung RAW Converter 4.0.4.0 (English / Windows)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW, it only works on Windows OS.

    This program is compatible on Window 7(32bit OS), but Window 7(64bit OS) does not support this program. [Supported Products] SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)

Firmware

  • Firmware File(NX1000, NX1100)

    All OS, 43.25 MB, zip, MULTI LANGUAGE

    Version : 1.15

    2 Apr, 2014 tooltipbox

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    1. Title - NX1000 / NX1100 firmware v1.15
    2. Carrier or Corporate Customer - open market
    3. Description

    [v1.15]
    1. Support compatibility of new lens(16-50mm-S, 16-50mm-Power Zoom)
    2. Other bugs are fixed

    [v1.14]
    1. Improved lens interface of new lens(10mm)

    [v1.13]
    1. Auto Share feature has been added
    2. Improve Wi-fi compatibility
    3. Other bugs are fixed
    - AutoShare function has been added (Mobilelink and Reomote View Finder will no longer available with this firmware upgrade.)
    - Download and install Samsung Smart Camera App from Android Play Store, App (Samsung Smart Camera : Mobileling + Remote View Finder + AutoShare)
    - Please refer to the firmware upgrade guide for details.

    [v1.12]
    1. Improve booting error after power on
    2. Improve Wi-fi compatibility
    3. Improve compatibility for new lens line-up
    4. Other bugs are fixed

    [v1.11]
    1. Improve image compatibility with Galaxy Camera
    2. Add Thai language
    3. Improve wifi compatibility
    4. Other bugs are fixed

    [v1.10]
    1. Improve Wifi connective stability
    2. Reduce time until first shot after power on
    3. Improve punt error in small aperture(F5.6 or higher) condition with 85mm Lens
    (It need to upgrade 1.1 Firmware 85mm Lens)
    4. Improve Shutter lag on MF ASSIST with With 60mm Macro Lens
    5. Compatibility for new lens (12-24mm)
    6. Add traditional Chinese character in WiFi mode (Hong Kong only)
    7. Other bugs are fixed

    [v1.01]
    1. Support External Mic
    2. Horizonal Calibration menu is added
    (MENU-Settings2-Display adjust-Horizontal Calibration)
    3. WiFi Compatibility and other bugs are fixed
    4. ''Grid Line'' Menu Name is changed
    5. Support Russian SNS and keypad, Taiwanese keypad (Only for Russia and Taiwan)
    6. Support Turkish, Hebrew, Arabic and Persian
    Upgrade guide

    All OS, 0.21 MB, pdf, MULTI LANGUAGE

    Version : 1.0

    12 Jul, 2013 tooltipbox

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    Firmware upgrade guide for NX1000
    Please refer to the guide.

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  •  1 years ago

    I've downloaded the lens firmware file and extracted relevant lens.bin (20-50mm) file to the root of the SD card. When I go into the camera settings and try to update firmware, the lens firmware option is greyed out. How do I update it?

    Describe the issue

    Answers

    Daniel 2 days ago

    Rather than refer him back to manual, how do you update the lens. I have the most current firmware and like the user before its blanked out when it comes to update the FW. I have firmware 1.0 and trying to get the latest 1.10. There maybe a firmware upgrade inbetween, but its not available for download.

    Describe the issue

    Carl 2 months ago

    Samsung E-Support: if you try to upgrade from version 1.0 to the current 1.15 you cannot follow the steps in the document. The firmware field as explained above will be greyed out.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, You will need to follow the steps listed exactly in the guide I have linked you to below. http://downloadcenter.samsung.com/content/FM/201209/20120918163411710/NX1000_Firmware_Upgrad_guide_En...pdf Thanks.

    Describe the issue

  • Blackie Darren 2 years ago

    Can the NX1000 take SDXC memory cards & if so will this work better than a class 10 SDHC card? What is the maximum size of card can it take, ie. 32gb, 64gb or 128gb?

    Describe the issue

    Answers

     1 years ago

    128GB Class 10 SDXC or SDHC

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

     1 years ago

    Use this link to the Samsung website to claim the cashback: www.samsung.com/uk/smartcameracashback

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Please refer to page 141 of your User Manual or follow the link here; http://downloadcenter.samsung.com/content/UM/201303/20130306135004922/NX1000_English.pdf Thanks.

    Describe the issue

  •  1 years ago

    As per p. 49 of the User Manual I rotate the mode dial to Wi-Fi, then select on of the five specified icons and then press MENU, but this does not bring up the Wi-Fi Settings screen from which to select my wireless network (AP). The most up-to-date Firmware version is installed in my camera and all other connections on my wireless network function perfectly. I have tried resetting the camera, removing and reinserting the battery but to no avail. I'd be most grateful for any assistance.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, As you have tried troubleshooting steps to resolve the issue, we recommend that the camera is inspected/repaired by our Service Centre. To do this, we would need you to email us your personal details, full postal address, serial number and full issue you are experiencing and any troubleshooting methods you have carried out so far. The link to email us is; http://www.samsung.com/uk/support/erms1 Thanks.

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, You will need to download RAW converter at the following link. http://www.samsung.com/us/support/owners/product/EV-NX1000BHWUS Thanks.

    Describe the issue

  •  1 years ago

    On my iPad it says that the camera is incompatible and on the tab it just cannot find camera.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, I would suggest resetting your camera to reset this function. Thanks.

    Describe the issue

  •  1 years ago

    If this were open source then the community could update this with things like time delay photos. Is this likely. Who should be approached?

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Phill, You can email our DI team here. http://www.samsung.com/uk/support/erms1 Thanks

    Describe the issue

  •  1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Yes this function is available on this camera and is called classic mode. Thanks.

    Describe the issue

  • 1 Answers

    Lens Cap

     1 years ago

    I have lost the lens cap for the NX1000, I cannot seem to fond any where that stocks it, the Samsung website is a waste of space, it always has an error.

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Shahzad, Please try www.partmaster.co.uk for genuine spare parts and accessories. Thanks

    Describe the issue

Can't find what you need?

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If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

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Please contact our technical support centre before sending any products to the above address

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Phone Support

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

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Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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