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Downloads & ManualsExpand

User Manual

7.8 MB, pdf, ENGLISH

29 Jan, 2013

Software

  • Samsung RAW Converter

    Mac OS 10.3 ~ 10.7, 67.27 MB, dmg, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    30 Jul, 2012 tooltipbox

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    Samsung RAW Converter 4.0.4.0 (English / Mac)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW file, it only works on Mac OS.

    This program is compatible on Mac OS 10.3 10.7.

    [Supported Products]

    SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)
    Samsung RAW Converter

    Win 2000/XP/Vista/Win7, 61.36 MB, exe, KOREAN, ENGLISH, CHINESE, CHINESE, FRENCH, GERMAN, RUSSIAN, SPANISH

    30 Jul, 2012 tooltipbox

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    Samsung RAW Converter 4.0.4.0 (English / Windows)

    [Samsung RAW Converter 4.0.4.0] Software Download Guide (English)

    Samsung RAW Converter 4.0.4.0 is the program to develop Samsung RAW file.

    You can transform RAW file image into JPEG or TIFF file.

    This software is the exclusive use of DNG and SRW, it only works on Windows OS.

    This program is compatible on Window 7(32bit OS), but Window 7(64bit OS) does not support this program. [Supported Products] SAMSUNG NX20, NX210, NX1000, NX200, NX100, NX11, NX10, NX5, WB2000, WB5500/HZ50W, WB5000/HZ25W, GX20, GX10, EX1

    But, this program does not support RAW file shoot by other brands products. (Only supports .DNG/.SRW shoot by Samsungs products.)

Firmware

  • Lens Upgrade File

    All OS, 0.2 MB, zip, MULTI LANGUAGE, MULTI LANGUAGE

    2 May, 2013 tooltipbox

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    his is the latest LENS firmware package.
    To maximize improved firmware performance, body firmware should be the latest version.

    1. 30mm v1.22 (02.Feb, 2013)
    - Intermittent failure of DMF that occurs when user press half shutter is fixed.
    - Accuracy of auto focus has been improved.

    2. 85mm v1.10 (25.June, 2012)
    - Back focusing problem of small aperture is fixed.

    3. 18-55mm (v1.20), 18-55mm_iFn (v1.10), 20-50mm (v1.10), 20mm (v1.10), 50-200mm (v1.20), 50-200mm_iFn (v1.10) (12.April, 2011)
    - Change the sense of rotation for MF Ring. (Opposite position)
    - Reduce the Current consumption when lens operated.
    - Improved infinity AF (Auto Focus) accuracy at fireworks mode.

    [How to check the Lens firmware version]
    Please select the menu in the following order.
    Menu -> Settings 3 -> Firmware Update

    [How to update the Lens firmware]
    1) Download the lens firmware file into the root directory of the SD memory card.
    - When you upgrade the lens firmware, the lens which you upgrade must be attached on the camera.
    - If you can not attach the lens to the camera, you can not not upgrade it.
    - The file name of lens firmware is ''lens.bin''
    - If there is a difference between attached lens and lens firmware file, you can find the ''File Error'' message.
    2) Insert the SD card on which the lens firmware file is to be saved and then turn on the camera.
    3) Please select the menu in the following order.
    Menu -> Setting 3 -> Firmware Update -> Lens Firmware -> ''Yes''
    Upgrade File

    All OS, 6.03 MB, zip, ENGLISH, MULTI LANGUAGE

    13 Dec, 2012 tooltipbox

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    1. Title
    This is the latest firmware for NX100 camera version of 1.13

    2. Applicable Model
    NX100

    3. Carrier or Corporate Customer
    Open market

    4. Description

    [ Improved items of v1.13 ]
    1. Compatibility with lens 45mm
    2. Improve AF error when closing aperture.

    [ Improved items of v1.12 ]
    1. For New Lens Line-up, 60mm F2.8 Macro & 85mm F1.4
    - Users, who using Samsung New Lens 60mm & 85mm, are required to upgrade the camera body firmware
    (ver 1.12 or later)

    [ Improved items of v1.11 ]
    1. Add panorama function inside the Scene mode.
    2. Compatible with 18-55(II), 50-200(II) 18-200 mm i-function lens (Add OIS menu)
    3. Improved Movie clip algorithm, AF function improved at low contrast.
    4. Changed defalt setting of movie clip AF mode: CAF

    [ Improved items of v1.03 ]
    1.Improved SD memory card compatibility.

    [ Improved items of v1.02 ]
    1. Noise fine tunning
    2. Color Reproduction fine tunning
    3. Other system stabilization
    Upgrade guide

    All OS, 0.37 MB, pdf, ENGLISH, MULTI LANGUAGE

    19 Oct, 2011 tooltipbox

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    This is firmware upgrade guide (1.12)
    Lens upgrade Guide

    All OS, 1.13 MB, pdf, ENGLISH, MULTI LANGUAGE

    21 Apr, 2011 tooltipbox

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    Samsung Lens firmware upgrade Guide

    -. Improvement
    1) Change the sense of rotation for MF Ring. (Opposite position)
    2) Reduce the Current consumption when lens operated.
    3) Improved infinity AF (Auto Focus) accuracy at fireworks mode.

    -. Version information and available lens.
    1) 18-55mm (v1.20)
    2) 18-55mm_iFn (v1.10)
    3) 20-50mm (v1.10)
    4) 20mm (v1.10)
    5) 30mm (v1.20)
    6) 50-200mm (v1.20)
    7) 50-200mm_iFn (v1.10)

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  • MEANDJ 1 years ago

    I WANT TO VIEW MY PHOTOS & VIDEOS THROUGH MY HD TV BUT DONT HAVE A - A/V CONNECTION ON THE TV - DO HAVE A HDMi CONNECTION ? CAN YOU SUGGEST A CABLE TO DO THE JOB ?

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    Answers

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Response within 7 days

If you have any comments about our service and products, please write to our customer support team.
We recommend that important documentation is sent by registered/recorded post

Samsung Electronics Customer Support Centre

PO Box 479 GATESHEAD NE9 9BJ United Kingdom

Own a product that needs service?

Please contact our technical support centre before sending any products to the above address

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
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0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
for more information.

If you need to call us from overseas,
you can call us on +44 (0)1932 454358.

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