Filter by

Sort By

Type

  • Video How-to Guides
  • How-to Guides
  • Troubleshooting
  • FAQs
  • Close

Topics

Sorry, no results were found.

Downloads & ManualsExpand

User Manual

0.63 MB, pdf, ENGLISH

8 Mar, 2013

Software

  • SAMSUNG Kies,PC Sync

    Win XP/Vista/Windows 7, 66.33 MB, exe, MULTI LANGUAGE

    Version : 2.5.3.13043_14_1

    29 Apr, 2013

Ask the Community

Browse questions and answers, answer one yourself, or 

search
  • JimL 1 years ago

    Describe the issue

    Answers

    Jonathan Morse 10 months ago

    Its pointing to the slot you insert a finger nail or sizzors to peel the back off so you can remove and re-insert the battery, so turning it of and on again, how you reset/get working any modern appliance. Worked for me.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, Can you please post a picture of the icon in question to allow us to look into this for you? Thanks

    Describe the issue

  • Raymond 2 years ago

    Describe the issue

    Answers

    Isobel 1 years ago

    Go to contacts, pick the contact you want, select "Edit" then scroll down where there is a box that says "ringtone" above it, click on this and select the tone you want, press the button at the bottom of the page saying "Add" and then "Save".

    Describe the issue

  • Jason 2 years ago

    I cannot find the stopwatch feature

    Describe the issue

    Answers

    Isobel 1 years ago

    You've probably found it by now but it's: Go to Menu and then on the third page to the right, go on the pic that says "clock" and you should be able to see the stopwatch feature.

    Describe the issue

  • 1 Answers

    Checking balance

    Lizzie 1 years ago

    Where is the hold button? need to press this when I call 150 to check balance, then press 1 for mobiles but keyboard disappears, need to hold keyboard in place

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Lizzie, If the keypad times out, you should be able to retrieve it by press the tab which says 'Kepad' at the bottom of screen. The keypad should now become available again. Thanks.

    Describe the issue

  • george.p 1 years ago

    i have had this phone for a few days now and I don't know how to get more apps and games

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi george.p, Please contact our support team on 03307267864 for instructions on how to do this. Thanks.

    Describe the issue

  • misty 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi misty, If you pull down the notification bar it will show you what is in the process of downloading. Thanks.

    Describe the issue

  • 1 Answers

    voicemail

    jamichaela 1 years ago

    hi, i have lost my user manual and have new phone. I need to acces my voicemail and retrieve old messages. I can access voicemail but when it asks for press number 1 for this and so on, I do not know how to bring up the keypad so I could use it to access options in menu. I have tried to press various buttons several times but none of them seemed to work. Please help

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi jamichaela, To activate the keypad whilst on a call press the Unlock key located at the side of the phone at the side followed by the keypad button. The keypad will now appear on the screen. Thanks

    Describe the issue

  • steveo1 1 years ago

    this phone is only used as an emergency contact so has very little use

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Can you please contact our Mobile Support team on 0330 7267864 to allow us to take some further details regarding this issue. Thanks

    Describe the issue

  • Terry 1 years ago

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Terry Firstly I recommend contacting the car manufacturer to check its Bluetooth profile compatibility, any specific process you may be required to follow for their particular system and also to check for any updates. We also advise you to try and reset the Bluetooth in your car to factory settings. Depending on the profile your car kit uses to load the phonebook, your contacts may have to be saved to a particular location, for example, the contacts may need to be saved to the SIM card. I would advise saving contacts to the SIM card (open contacts, tap on option key to the left of the home key, select 'import/export,' select 'export to SIM.') If the contacts are already saved to SIM, try moving them to the phone memory. Finally your car kit may require the full contact list to be sent as a VCF file via Bluetooth. This can be done by tapping on the menu key, selecting ‘Import/Export’ and then ‘Share Via,’ ‘Bluetooth.’ By following the above advise your Tocco Lite should be ready to use hands free in your car. Thanks.

    Describe the issue

  • mikecheck66 1 years ago

    i want to add a home and mobile number to a contact but when i press edit all i get is a 2 boxes 1 with name 1 with number which only excepts 1 number

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Mike, You will need to contact Samsung germany with this issue at http://www.samsung.com/de/support Thanks.

    Describe the issue

Can't find what you need?

Email Support

Message us

Write to Us

Samsung Customer

Selectapost 38, Sheffield, S97 3FJ

Phone Support

UK - 0330 SAMSUNG (726 7864)
EIRE - 0818 717100
Monday - Saturday | 9am to 6pm
(including bank holidays)

More Contact Options

Ask a New Question

My Question

You must enter a question.

Example: What accessories go with this?

More Details

Category

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Question Preview

A notification will be sent to when an answer is posted.

Questions & Answers are typically posted within 24 hours, pending approval.

Ask a New Question

Thank You!

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

My Answer

Details *

You must enter an answer.

My Information

Enter your user name

You must enter an email address.

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Answer Preview

notification will be sent to

Questions & Answers are typically posted within 24 hours, pending approval.

Answer This Question

Thank You!

Help us answer questions from the community.

    Questions & Answers are typically posted within 24 hours, pending approval.

    Your feedback has been removed. Thank you!
    You have successfully submitted feedback for this question.
    Thank you!
    You have successfully submitted feedback for this answer.

    Close

    Active since :

    Through:

    My Contributions

    Reviews, Questions, Answers, Stories

    Good Bad best Answers

    See all by

    Close