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User Manual

0.63 MB, pdf, ENGLISH

8 Mar, 2013

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  • JimL 1 years ago

    Describe the issue

    Answers

    Jonathan Morse 2 months ago

    Its pointing to the slot you insert a finger nail or sizzors to peel the back off so you can remove and re-insert the battery, so turning it of and on again, how you reset/get working any modern appliance. Worked for me.

    Describe the issue

    Samsung E-Support 1 years ago

    Hi, Can you please post a picture of the icon in question to allow us to look into this for you? Thanks

    Describe the issue

  • Raymond 1 years ago

    Describe the issue

    Answers

    Isobel 11 months ago

    Go to contacts, pick the contact you want, select "Edit" then scroll down where there is a box that says "ringtone" above it, click on this and select the tone you want, press the button at the bottom of the page saying "Add" and then "Save".

    Describe the issue

  • Jason 1 years ago

    I cannot find the stopwatch feature

    Describe the issue

    Answers

    Isobel 11 months ago

    You've probably found it by now but it's: Go to Menu and then on the third page to the right, go on the pic that says "clock" and you should be able to see the stopwatch feature.

    Describe the issue

  • 1 Answers

    Checking balance

    Lizzie 1 years ago

    Where is the hold button? need to press this when I call 150 to check balance, then press 1 for mobiles but keyboard disappears, need to hold keyboard in place

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi Lizzie, If the keypad times out, you should be able to retrieve it by press the tab which says 'Kepad' at the bottom of screen. The keypad should now become available again. Thanks.

    Describe the issue

  • steveo1 1 years ago

    this phone is only used as an emergency contact so has very little use

    Describe the issue

    Answers

    Samsung E-Support 1 years ago

    Hi, Can you please contact our Mobile Support team on 0330 7267864 to allow us to take some further details regarding this issue. Thanks

    Describe the issue

  • misty 11 months ago

    Describe the issue

    Answers

    Samsung E-Support 11 months ago

    Hi misty, If you pull down the notification bar it will show you what is in the process of downloading. Thanks.

    Describe the issue

  • MARY 11 months ago

    Each time I use my phone it is locked and I have to manually unlock it. I have unlocked it in 'security' section to no avail

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Mary, Please call our mobile support team on local rate 03307267864 and we will walk you through turning off or extending your screen timeout feature. Thanks.

    Describe the issue

  • Terry 11 months ago

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Terry Firstly I recommend contacting the car manufacturer to check its Bluetooth profile compatibility, any specific process you may be required to follow for their particular system and also to check for any updates. We also advise you to try and reset the Bluetooth in your car to factory settings. Depending on the profile your car kit uses to load the phonebook, your contacts may have to be saved to a particular location, for example, the contacts may need to be saved to the SIM card. I would advise saving contacts to the SIM card (open contacts, tap on option key to the left of the home key, select 'import/export,' select 'export to SIM.') If the contacts are already saved to SIM, try moving them to the phone memory. Finally your car kit may require the full contact list to be sent as a VCF file via Bluetooth. This can be done by tapping on the menu key, selecting ‘Import/Export’ and then ‘Share Via,’ ‘Bluetooth.’ By following the above advise your Tocco Lite should be ready to use hands free in your car. Thanks.

    Describe the issue

  • mikecheck66 10 months ago

    i want to add a home and mobile number to a contact but when i press edit all i get is a 2 boxes 1 with name 1 with number which only excepts 1 number

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    Answers

    Samsung E-Support 10 months ago

    Hi Mike, You will need to contact Samsung germany with this issue at http://www.samsung.com/de/support Thanks.

    Describe the issue

  • Esme 10 months ago

    Describe the issue

    Answers

    Samsung E-Support 10 months ago

    Hi Esme, Samsung apps will be available on this device as it is proprietory OS. Thanks.

    Describe the issue

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If you have any comments about our service and products, please write to our customer support team.
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Samsung Electronics Customer Support Centre

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Our Customer Support Team will need to take your date of purchase; product model and serial number which can be found on the side or back of your product.Click here to get more help.

OPENING HOURS

Monday - Saturday | 9am to 6pm
Bank Holidays | 10am to 4pm

CUSTOMER SUPPORT CENTRE
UNITED KINGDOM

0330 SAMSUNG (7267864)
0330 numbers are included in your free usage if eligible or cost the same as calling a landline

MOBILE/SMARTPHONE SUPPORT
0845 MSAMSUNG (6726786)

CUSTOMER SUPPORT CENTRE EIRE
0818 717100

Your personal data will be used by Samsung Electronics UK Limited and its authorised contractors for the purposes of managing any product support including warranty and for quality assurance purposes which includes the recording and/or monitoring of calls. It will also be made available to our parent company in South Korea, Samsung Electronics Co. Limited, for the same purposes. During your call, you will be asked whether you are happy to receive marketing communications from Samsung letting you know about products and services which we think may be of interest to you. You will only receive such communications from us if you tell us you are happy to receive them. You can withdraw or update your consent at any time by contacting our support team or follow the instructions in the marketing communication to unsubscribe. We will not hold your personal data for longer than necessary for these purposes. Please refer to our Privacy Policy available at samsung.com
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