Samsung Memory Card Warranty Statement

Thank you for purchasing Samsung Memory Card (the "Product"). Samsung values your business and always attempts to provide you the very best quality of service.

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE PRODUCT PROVIDED BY SAMSUNG ELECTRONICS CO., LTD. ("SAMSUNG"). YOUR USE OF THE PRODUCT CONSTITUTES AGREEMENT WITH THE TERMS AND CONDITIONS OF THIS SAMSUNG BRANDED MEMORY CARD WARRANTY STATEMENT ("AGREEMENT"). IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, DO NOT USE THE PRODUCT.

A. Warranty Policy

Samsung warrants to the original end user customer or purchaser of this Product ("You") that the Product is free from material defects and workmanship, subject to the conditions stated herein.

In the event Samsung determines, in its sole discretion, that the Product suffers from material defects in manufacture and does not substantially conform to the published specifications under normal use, for as long as You own the Product, and subject to the conditions and exceptions stated in this Agreement, Samsung will, at its option, either: (1) replace the Product with new or refurbished Product of equal or greater capacity and functionality; or (2) refund Your purchase price, less any rebates. In the case of replacements, Samsung may replace Your Product with one that was previously used, repaired and tested to meet Samsung specifications. This warranty is provided only to You and is not transferable. Proof of purchase may be required.

THIS AGREEMENT CONTAINS SAMSUNG’S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS AGREEMENT. SAMSUNG DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL SAMSUNG, ITS SUPPLIERS OR ANY AFFILIATES BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES, ANY FINANCIAL LOSS OR ANY LOST DATA OR FILES, EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. IN NO EVENT WILL SAMSUNG’S LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT. THESE LIMITATIONS AND EXCLUSIONS APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

B. Warranty Period

Warranty period Information

Warranty period Information
Type Period
SD Standard, microSD Standard 5 years
microSD PLUS, SD PLUS, CF PLUS 10 years

This warranty will only apply to the types of the Product listed here.

C. Warranty Limitations

The Product must be used in a device that is compliant with the specifications of the Compact Flash Association or SD Card Association, as applicable; use with any other device unconditionally voids this warranty. Samsung is not responsible for any failure or defect arising out of the presence of a third party product, software or component, whether authorised or not. This warranty is void if the Product was not used in strict accordance with its instructions or was damaged as a result of improper installation, misuse, unauthorised repair, modification or accident. In the case of replacements, ownership of the original Product will be transferred to Samsung and Samsung will not return original Product to You. Data recovery is not covered under this warranty and is not part of the replacement process. Samsung is not liable for data loss or corruption in any cases.

You agree that the Product shall not be used in life support systems or other applications where failure could threaten injury or life. Samsung disclaims any and all liability in connection with, arising out of, or related to, any such use of the Product.

Samsung's warranty does not cover Products which, by way of example, have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. You can refer to a non-exhaustive list of examples of the warranty limitations below.

  • Improperly packaged or shipped, including use of non-qualified shipping container
  • Any alterations, modifications, or physical damage of the Product, including but not limited to, deep scratches
  • Any alterations, modifications, or removal of any Samsung labels on the Product
  • Tampered or missing tape seal or serial number

Warranty service may not be provided unless the Product is returned to an authorised return centre in the region where first purchased by You. You hereby acknowledge and agree that each region may have regional specific warranty implications that may change the terms and conditions of this Agreement in its specific applic ation to You.

※ For more information regarding the location of authorised Samsung service centres as well as access to the Samsung automated customer service directory, please refer to www.samsung.com.

Samsung service center Information

Warranty period Information
Area Centre Contact Point Remark
Europe (Netherlands) HANARO Address : 5751 PC, Florijn 8, Deurne, The Netherlands
Email : samsungmemory@hanaro.eu
End user Support Only