SAMSUNG's wireless products and accessibility
Designated Agent Contact Information:
Ms. Kendra Green
Regulatory Compliance Manager
1301 E. Lookout Dr. Richardson, Texas 75082
TEL: (972) 761-7123 FAX: (972)761-7161
SAMSUNG is dedicated to designing products around our customer's needs. In pursuit of our commitment to our customers, we have designed products that are easy to use and have a variety of features. The products and their features are also designed to meet a variety of needs of persons with disabilities.
Ms. Kendra Green
Regulatory Compliance Manager
1301 E. Lookout Dr. Richardson, Texas 75082
TEL: (972) 761-7123 FAX: (972)761-7161
SAMSUNG is dedicated to designing products around our customer's needs. In pursuit of our commitment to our customers, we have designed products that are easy to use and have a variety of features. The products and their features are also designed to meet a variety of needs of persons with disabilities.
Hearing Aid Compatible
Samsung has a number of phones that have been designed, tested and certified to potentially improve performance for users with hearing aids.Technical specification ANSI C63.19 has been developed to provide a way to measure the interference experienced by hearing aid users when using hearing aids with wireless handsets. The interference may be a buzzing, humming, or a whining noise .The amount of interference experienced by hearing aid users may vary based on the level of immunity of their hearing aids.
Wireless handsets are tested to C63.19 and rated M1 to M4 with respect to RF interference between the hearing aid and handset. A wireless handset with a rating of M3 or M4 usually provides reduced RF interference for hearing aids designed for compatibility.
C63.19 also provides a rating to measure a wireless handset's compatibility to telecoil (T-coil) hearing aids. Handsets tested for telecoil compatibility are rated T1 through T4. Handsets that receive T3, T4 usually provide better performance for use with telecoil hearing aids designed for compatibility.
Although a hearing aid compatibility ratings system is not a guarantee, it is a useful tool for consumers to determine the most appropriate wireless handset to match with their hearing aid.
The following statement applies to each of the current Samsung HAC models that are listed in blue in the chart below
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
Current Samsung HAC Models
| Verizon | Sprint | AT&T | TMobile | Alltel | Tracfone | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating |
| SPH-L300 | M4 (2007) | SGH-I747 (Galaxy S III) | M3(2007) | SGH-S959G | M3 (2007) | ||||||
| SGH-I847 (Rugby Smart) | M3 (2007) | SGH-T889 | M3 (2007) | SGH-S275G | M3T4 (2007) | ||||||
| SCH-I110 | M4 (2007) | SPH-L710 (Galaxy S III) | M4 (2007) | SGH-I857 | M3T3 (2007) | SGH-T769 | M3T4 (2007) | ||||
| SPH-D710 | M4T3 (2007) | SGH-I827 (Appeal) | M3 (2007) | SGH-T379 | M3T3 (2007) | SCH-S720C | M4 (2007) | ||||
| SPH-M930 | M4 (2007) | SGH-T139 | M3T4 (2007) | ||||||||
| SCH-I515 | M4 (2007) | SGH-A157 | M4 (2007) | SGH-T999 (Galaxy S III) | M3 (2007) | ||||||
| SCH-U365 | M4T4 (2007) | SGH-I577 (Exhilarate) | M3 (2007) | SGH-T989 | M3T3 (2007) | ||||||
| SCH-U380 | M4 (2007) | SGH-I777 | M3 (2007) | SGH-T679 | M3T3 (2007) | ||||||
| SCH-U660 | M4T4 (2007) | SGH-A847 | M3T4 (2007) | SGH-T889 | M3 (2007) | ||||||
| SCH-U485 (Intensity III) | M4 (2007) | SGH-I717 (Galaxy Note) | M3 (2007) | SGH-T159 | M3T4 (2007) | ||||||
| SCH-I535 (Galaxy S III) | M4 (2007) | SGH-I727 | M3 (2007) | ||||||||
| SGH-I937 | M4 (2007) | SGH-T889 | M3 (2007) | ||||||||
| SGH-I927 | M3T3 (2007) | SGH-T699 | M3T3 (2007) | ||||||||
| Metro PCS | Us Cellular | ||
|---|---|---|---|
| Phone Model | HAC Rating | Phone Model | HAC Rating |
| SCH-R720 | M4T3 (2007) | ||
| SCH-R950 (Galaxy Note 2) | M4 (2007) | ||
| SCH-R920 | M4T3 (2007) | SCH-R640 | M4T4(2007) |
| SCH-R270 | M4T4(2007) | ||
| SCH-R820 | M4T3 (2007) | SCH-R390 (Freeform 4) | M4T4(2007) |
| SCH-R530M | M4T3(2007) | ||
| SCH-R270U (Chrono 2) | M4T4(2007) | ||
| SCH-R530 (Galaxy S III) | M4T4(2007) | ||
| SCH-I405 | M4(2007) | ||
| Great call | Cricket | Virgin Mobile | Boost | ||||
|---|---|---|---|---|---|---|---|
| Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating |
| SCH-R220 | M4T4 (2007) | SPH-M260 | M4T4(2007) | ||||
| SCH-R390 | M4T4 (2007) | SPH-L300 | M4 (2007) | SPH-M820 | M4T4 (2007) | ||
| SPH-M390 | M4T4 (2007) | SPH-M390 | M4T4 (2007) | ||||
| SPH-M400 | M4T4 (2007) | SPH-D710 | M4T3 (2007) | ||||
| SPH-L900 | M4 (2007) | SPH-M830 | M4T4 (2007) | ||||
|
|
||||||||||||||||||||||||
Testing Results for Non-Certified Phones
The following list of phones have been internally tested but have not been officially certified as HAC compliant. Phone ratings are provided for informational purposes only to assist hearing aid users with additional information on the various phones Samsung offers.| Phone Model | Rating | C63.19 Version |
|---|---|---|
| SGH-A237 | M2 | 2006 |
| SGH-A827 | M2 | 2007 |
| SGH-A127 | M2 | 2007 |
| SGH-A137 | M2 | 2007 |
| SGH-I617 | M2 | 2007 |
| SGH-T819 | M3T4 | 2006 |
| SGH-T429 | M2 | 2006 |
| SGH-A117 | M2 | 2007 |
| SGH-T739 | M2 | 2006 |
| SGH-A227 | M2 | 2007 |
| SGH-A637 | M1 | 2007 |
| SGH-I760 | M3 | 2007 |
| SGH-T109 | M2 | 2007 |
| SGH-T419 | M2 | 2007 |
| SGH-T539 | M2 | 2007 |
| SGH-T639 | M2 | 2007 |
| SGH-T729 | M3 | 2006 |
| SGH-T739 | M2 | 2007 |
| SGH-T101G | M2 | 2007 |
| SGH-A247 | M2 | 2007 |
| SGH-A257 | M2 | 2007 |
| SGH-T349 | M2 | 2007 |
| SGH-T559 | M2 | 2007 |
| SGH-T749 | M2 | 2007 |
| SGH-A657 | M2 | 2007 |
| SGH-T429 | - | |
| SGH-T119 | - | |
| SGH-T469 | M2 | 2007 |
| SGH-A887 | M2 | 2007 |
| Behold II | M2 | |
| SGH-A697 | M2 | |
| SGH-A897 | M2 | |
| SGH-A187 | M2 | |
| SGH-A927 | M2 | |
| SGH-A597 | M2 | |
| SGH-T359 | M2 | |
| SGH-T479 | M2 | |
| SGH-A669 | M2 | |
| SCH-R900 | M4 | 2007 |
| SGH-T105G | M2 | 2007 |
| SGH-T749 | M2 | 2007 |
| SGH-A817 | M2 | |
| SGH-A667 | M2 | |
| SGH-T589 | M2 | |
| SGH-T528G | M2 | |
| SGH-I677 | M3 | |
| SPH-D700 | M4 | 2007 |
| SGH-I667 | M3 | 2007 |
| GT-I9250M | M3 | 2007 |
| SGH-S125G | M2 | 2007 |
| SGH-S390G | M3 | 2007 |
| SGH-S125G | M2 | 2007 |
| SGH-S425G | M2 | 2007 |
| SGH-S730G | M3 | 2007 |
Mobile Accessibility Phone Database-GARI
For more details about specific Samsung products, please view our accessible mobile devices or the Global Accessibility Reporting Initiative (GARI) database, which is a third-party database. Samsung makes no representation regarding the accuracy of information as to any content, products or services listed in the GARI database other than Samsung products; Samsung makes reasonable efforts to keep its products listings current in the GARI database.
Discontinued Samsung HAC Models
| Verizon | Sprint | AT&T | TMobile | Alltel | Tracfone | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating |
| SCH-A850 | M3 | SPH-A840 | M3 | SGH-P207 | M3 | SGH-T809 | M3 | SCH-A645 | M3 | SGH-T301G | M3T3 (2007) |
| SCH-A630 | M3 | SPH-A880 | M3 | SGH-D307 | M3 | SGH-T219 | M3T3 | SCH-R200 | M4 | SGH-T201G | M3T4 (2007) |
| SCH-N330 | M3 | SPH-A580 | M3 | SGH-A707 | M3 | SGH-T409 | M3T3 | SCH-R510 (Water) | M3 | SCH-R451C | M4(2007) |
| SCH-A870 | M4T4 | SPH-M300 | M4T4 | SGH-A717 | M3 | SGH-T659 | M3T3 (2007) | SCH-U520 | M4 | SGH-T401G | M3T3(2007) |
| SCH-U620 | M4 | SPH-I325 (Ace) | M3T3 | SGH-ZX20 | M3T3 | SGH-T229 | M3T3 | SCH-U340 (Snap) | M4T4 | SGH-T255G | M3T3(2007) |
| SCH-U540 | M4T4 | SPH-M800 (Instinct) | M3T3 | SGH-I907 | M3 (2007) | SGH-T339 | M3T3 | SCH-U706 | M4 | SGH-T330 | M3T3(2007) |
| SCH-U410 | M3T3 | SPH-M540 (Rant) | M3T3 (2007) | SGH-A867 | M3 (2007) | SGH-T919 (Memoir) |
M3 (2007) | SCH-R500 | M4 | SGH-T155G | M3T3 (2007) |
| SCH-U430 | M4T4 (2007) | SPH-M630 (Highnote) | M4 (2007) | SGH-A767 | M3T4 (2007) | SGH-T459 | M3(2007) | SCH-R800 | M4 (2007) | SGH-T340G | M3T3 (2007) |
| SCH-U740 | M4 | SPH-M220 | M4T4 (2007) | SGH-A837 | M3T3 | SGH-T959 | M3T3 (2007) | SCH-U350 | M4T4 (2007) | SCH-R335C | M4T4 (2007) |
| SCH-U810 | M3T4 (2007) | SPH-M320 | M4T4 (2007) | SGH-A877 | M3 (2007) | SGH-T839 | M3T3 (2007) | SCH-U450 | M4 (2007) | SGH-T404G | M3T3 (2007) |
| SCH-U960 | M4 (2007) | SPH-M920 | M4T3 (2007) | SGH-A167 | M3T3 (2007) | SGH-T369 | M3T4 (2007) | SCH-R351 | M4T4 | SCH-R455 | M4T3 (2007) |
| SCH-U650 | M4T3 | SPH-M810 | M4T3 | SGH-I897 | M3 (2007) | SGH-T959V | M3T3 (2007) | SCH-i100(Gem) | M4(2007) | SPH-M828C | M4T4 (2007) |
| SCH-U350 | M4T4 (2007) | SCH-M330 | M4T4 (2007) | SGH-I627 | M3(2007) | SGH-T699 | M3T3 (2007) | SCH-R351 | M4T4 (2007) | SCH-R720 | M4T3 (2007) |
| SCH-U310 | M4T4 (2007) | SPH-M550 | M4T3 (2007) | SGH-I637 | M3 (2007) | SGH-T499 | M3 (2007) | SCH-i100 | M4 (2007) | ||
| SCH-I910 | M4 (2007) | SPH-I350 | M3T3(2007) | SGH-I917 | M3 (2007) | SGH-T879 | M3 (2007) | SCH-R600 | M4(2007) | SCH-S950C | M4 (2007) |
| SCH-I770 | M4 | SPH-M900 | M4(2007) | SGH-A687 | M3T4 (2007) | SCH-R580 | M4T3(2007) | SCH-R375 | M4T3 (2007) | ||
| SCH-U490 | M4T3(2007) | SPH-M570 | M4T3(2007) | SGH-A797 | M3T3 (2007) | SGH-T259 | M3T4 | SCH-R720 | M4T3 (2007) | SGH-T245 | M3T3 (2007) |
| SCH-U820 | M4(2007) | SPH-M560 | M4T4(2007) | SGH-A197 | M3T4 (2007) | SCH-R680 | M4 (2007) | SCH-R720 | M4T3 (2007) | ||
| SCH-I920 | M4(2007) | SPH-M850 | M4T3(2007) | SGH-A107 | M3T3 (2007) | ||||||
| SCH-U450 | M4(2007) | SPH-M240 | M4T4(2007) | SGH-I997 | M3 (2007) | ||||||
| SCH-U750 | M4(2007) | SPH-M910 | M4T3 (2007) | SGH-A777 | M3T3 (2007) | ||||||
| SCH-I400 | M4 (2007) | SPH-M820 | M4T4(2007) | ||||||||
| SCH-U640 | M4T4 (2007) | SPH-D720 | M4(2007) | ||||||||
| SCH-I100 | M4 (2007) | SPH-M350 | M4(2007) | ||||||||
| SCH-U320 | M4T4 (2007) | SPH-M580 | M4T3(2007) | ||||||||
| SCH-I500 | M4 (2007) | SPH-M360 | M4T4(2007) | ||||||||
| SCH-U360 (Gusto) | M4T4 (2007) | SPH-L700 | M4T3 (2007) | ||||||||
| SCH-U460 (Intensity II) | M4 (2007) | SPH-M370 | M4T4(2007) | ||||||||
| SCH-I405 | M4 (2007) | ||||||||||
| SCH-I510 | M4T4 (2007) | ||||||||||
| Metro PCS | Qwest | Us Cellular | Cricket | Virgin Mobile | |||||
|---|---|---|---|---|---|---|---|---|---|
| Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating |
| SCH-A645 | M3 | SPH-M500 | M4T4 | SCH-A645 | M3 | SCH-R450 | M4 (2007) | SPH-M340 | M4T4 (2007) |
| SCH-R300 | M4 | SPH-A640 | M3 | SCH-R610 | M3T3 | SCH-R550 | M4 (2007) | SPH-M910 | M4T3 (2007) |
| SCH-R400 | M4 | SPH-M520 | M4 | SCH-U520 | M4 | SCH-R211 | M4 (2007) | SPH-M575 | M4T4 (2007) |
| SCH-U520 | M4 | SCH-U210 | M3 | SCH-R550 | M4 (2007) | ||||
| SCH-R410 | M3 | SCH-R210 | M3 | SCH-R100 | M4T4 (2007) | ||||
| SCH-R430 | M4 | SCH-U340 | M4T4 | SCH-R560 | M4T3(2007) | ||||
| SCH-R810 | M4 (2007) | SCH-R800 | M4T3 (2007) | SCH-R631 | M4T3 (2007) | ||||
| SCH-R450 | M4 (2007) | SCH-R520 | M4T3 (2007) | SCH-R710 | M4T4 (2007) | ||||
| SCH-R420 | M4 (2007) | SCH-R800 | M4T3 (2007) | SCH-R730 | M4T3(2007) | ||||
| SCH-R350 | M4T4(2007) | SCH-R470 | M4 (2007) | SCH-R720 | M4T3 (2007) | ||||
| SCH-R860 | M4T4(2007) | SCH-R850 | M4T4(2007) | ||||||
| SCH-R560 | M4T3(2007) | SCH-I225 | M4T4(2007) | ||||||
| SCH-R100 | M4T4(2007) | SCH-U440 | M4T4(2007) | ||||||
| SCH-R311 | M4(2007) | ||||||||
| SCH-R330 | M4T4(2007) | ||||||||
| SCH-R880 | M4T3(2007) | ||||||||
| SCH-I500 (Mesmerize) | M4(2007) | ||||||||
| SCH-R760 | M4T3(2007) | ||||||||
| SCH-R680 | M4(2007) | ||||||||
| SCH-R930 | M4T4 (2007) | ||||||||
| Generic GSM | Generic CDMA | Boost | Great Call | ||||
|---|---|---|---|---|---|---|---|
| Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating | Phone Model | HAC Rating |
| SGH-T406 | M3T3(2006) | SCH-R630 | M4T3 (2007) | SPH-M540 | M4T4(2007) | SCH-R100 | M4T4(2007) |
| SGH-T439 | M3T3(2006) | SCH-R810 | M4(2007) | SPH-M580 | M4T3 (2007) | SPH-A310 (Jitterbug) | M4T4 (2007) |
| SGH-A436 | M3T3(2006) | SCH-R460 | M4 (2007) | SCH-R200 (Jitterbug Plus) | M4T4 (2007) | ||
| SGH-T459 | M3(2007) | SCH-R600 | M4 (2007) | ||||
| SCH-R520 | M4T3(2007) | ||||||
| SCH-R100 | M4T4(2007) | ||||||
| SCH-R631 | M4T3 (2007) | ||||||
| SCH-R350 | M4T4 (2007) | ||||||
| SCH-I500 (Showcase) | M4 (2007) | ||||||
| SCH-R720 | M4T3 (2007) | ||||||
| SCH-R375 | M4T3 (2007) | ||||||
| SCH-R261 | M4T4 (2007) | ||||||
| SCH-R680 | M4T4 (2007) | ||||||
The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
Designated Personnel to Address Accessibility
Samsung also has a Designated agent to address consumer complaints or inquiries related to Disability Rights. Contact information is listed on the FCC DRO web site at http://www.fcc.gov/cib/dro/section255_manu.htmlSamsung's Customer care organization is also available to support and answer questions from consumers with disabilities. Below is a toll-free number that consumers can call for specific needs. Customer Care Contact Number: (888)987-HELP (4357)
The product descriptions listed are for information purposes only. It is provided for the sole purpose of helping consumers select mobile phones that might better meet their needs or desires. Except for those products that are HAC rated as noted, the information provided is not intended as a representation of accessibility, compatibility or otherwise and should not be considered as a warranty of any kind.
Adobe Acrobat Readerin order to read PDF file. You need to have Adobe Acrobat Reader installed in your computer.
You can download the latest. Acrobat reader for free from Adobe's web site.
