learning resources - mobile phones

SAMSUNG is dedicated to designing products around our customer's needs. In pursuit of our commitment to our customers, we have designed products that are easy to use and have a variety of features. The products and their features are also designed to meet a variety of needs of persons with disabilities.

Hearing Aid Compatible

Samsung has a number of phones that have been designed, tested and certified to potentially improve performance for users with hearing aids.

Technical specification ANSI C63.19 has been developed to provide a way to measure the interference experienced by hearing aid users when using hearing aids with wireless handsets. The interference may be a buzzing, humming, or a whining noise .The amount of interference experienced by hearing aid users may vary based on the level of immunity of the users hearing aid.

Wireless handsets are tested to C63.19 and rated M1 to M4 with respect to RF interference between the hearing aid and handset. A wireless handset with a rating of M3 or M4 usually provides reduced RF interference for hearing aids designed for compatibility.

C63.19 also provides a rating to measure a wireless handsets compatibility to telecoil (T-coil) hearing aids. Handsets tested for telecoil compatibility are rated T1 through T4. Handsets that receive T3, T4 usually provide better performance for use with telecoil hearing aids designed for compatibility.

Although a hearing aid compatibility ratings system is not a guarantee, it is a useful tool for consumers to determine the most appropriate wireless handset to match with their hearing aid.

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

Current Samsung HAC Models

Verizon		Sprint		AT&T		TMobile		Alltel		Tracfone
Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating
						SGH-T259	M3T4 (2007)			SGH-T155G	M3T3 (2007)
SCH-I400	M4 (2007)							SCH-R720	M4T3 (2007)	SGH-T340G	M3T3 (2007)
SCH-U640	M4T4 (2007)			SGH-I857	M3T3 (2007)	SGH-T959 (Vibrant)	M3T3 (2007)	SCH-R680	M4 (2007)	SGH-T330G	M3T3 (2007)
SCH-i100	M4 (2007)	SPH-D710	M4T3 (2007)	SGH-A107	M3T3 (2007)	SGH-T379	M3T3 (2007)	SCH-R580	M4T3 (2007)
				SGH-I997	M3 (2007)	SGH-T139	M3T4 (2007)			SCH-T245G	M3T3(2007)
						SGH-T839	M3T3(2007)			SPH-M828C	M4T4(2007)
		SPH-M930	M4 (2007)	SGH-A777	M3T3 (2007)	SGH-T989	M3T3 (2007)			SCH-R335C	M4T4(2007)
SCH-U460 (Intensity II)	M4 (2007)			SGH-I777	M3 (2007)	SGH-T679	M3T3 (2007)			SGH-T404	M3T3(2007)
SCH-U360 (Gusto)	M4T4 (2007)			SGH-A847	M3T4 (2007)					SCH-R455	M4T3(2007)
				SGH-I857	M3T3 (2007)					SCH-R375	M4T3(2007)
SCH-U320 (Haven)	M4T4 (2007)			SGH-I727	M3 (2007)
SCH-I500	M4 (2007)			SGH-I937	M4 (2007)
SCH-U750	M4-(2007)			SGH-I927	M3T3 (2007)

Metro PCS		Us Cellular
Phone Model	HAC Rating	Phone Model	HAC Rating
SCH-R720	M4T3(2007)	SCH-R680	M4(2007)
		SCH-i500 (Mesmerize)	M4 (2007)
		SCH-R640	M4T4(2007)

Great call		Cricket		Virgin Mobile		Boost
Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating
SPH-A310 (Jitterbug)	M4T4 (2007)	SCH-R720	M4T3(2007)	SPH-M575	M4T4 (2007)	SPH-M260	M4T4(2007)
SCH-R100	M4T4 (2007)	SCH-R730	M4T3(2007)	SPH-M910	M4T3 (2007)	SPH-M580	M4T3 (2007)
						SPH-M820	M4T4 (2007)

Generic CDMA Phone Model HAC Rating SCH-i500 (Showcase) M4 (2007) SCH-R261 M4T4(2007) SCH-R640 M4T4 (2007)

Generic GSM Phone Model HAC Rating

Testing Results for Non-Certified Phones

The following list of phones have been internally tested but have not been officially certified as HAC compliant. Phone ratings are provided for informational purposes only to assist hearing aid users with additional information on the various phones Samsung offers.

Phone Model	Rating	C63.19 Version
SGH-A237	M2	2006
SGH-A827	M2	2007
SGH-A127	M2	2007
SGH-A137	M2	2007
SGH-I617	M2	2007
SGH-T819	M3T4	2006
SGH-T429	M2	2006
SGH-A117	M2	2007
SGH-T739	M2	2006
SGH-A227	M2	2007
SGH-A637	M1	2007
SGH-I760	M3	2007
SGH-T109	M2	2007
SGH-T419	M2	2007
SGH-T539	M2	2007
SGH-T639	M2	2007
SGH-T729	M3	2006
SGH-T739	M2	2007
SGH-T101G	M2	2007
SGH-A247	M2	2007
SGH-A257	M2	2007
SGH-T349	M2	2007
SGH-T559	M2	2007
SGH-T749	M2	2007
SGH-A657	M2	2007
SGH-T429	-
SGH-T119	-
SGH-T469	M2	2007
SGH-A887	M2	2007
Behold II	M2
SGH-A697	M2
SGH-A897	M2
SGH-A187	M2
SGH-A927	M2
SGH-A597	M2
SGH-T359	M2
SGH-T479	M2
SGH-A669	M2
SCH-R900	M4 (2007)
SGH-T105G	M2 (2007)
SGH-T749	M2 (2007)
SGH-A817	M2
SGH-A667	M2
SGH-T589	M2
SGH-T528G	M2
SGH-I677	M3

"Mobile Accessibility Phone Database-GARI"
"For more details about specific Samsung products, please view our accessible mobile devices or the Global Accessibility Reporting Initiative (GARI) database, which is a third-party database. Samsung makes no representation regarding the accuracy of information as to any content, products or services listed in the GARI database other than Samsung products; Samsung makes reasonable efforts to keep its products listings current in the GARI database."

Discontinued Samsung HAC Models

Verizon		Sprint		AT&T		TMobile		Alltel		Tracfone
Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating
SCH-A850	M3	SPH-A840	M3	SGH-P207	M3	SGH-T809	M3	SCH-A645	M3	SGH-T301G	M3T3 (2007)
SCH-A630	M3	SPH-A880	M3	SGH-D307	M3	SGH-T219	M3T3	SCH-R200	M4	SGH-T201G	M3T4 (2007)
SCH-N330	M3	SPH-A580	M3	SGH-A707	M3	SGH-T409	M3T3	SCH-R510 (Water)	M3	SCH-R451C	M4(2007)
SCH-A870	M4T4	SPH-M300	M4T4	SGH-A717	M3	SGH-T659	M3T3 (2007)	SCH-U520	M4	SGH-T401G	M3T3(2007)
SCH-U620	M4	SPH-I325 (Ace)	M3T3	SGH-ZX20	M3T3	SGH-T229	M3T3	SCH-U340 (Snap)	M4T4	SGH-T255G	M3T3(2007)
SCH-U540	M4T4	SPH-M800 (Instinct)	M3T3	SGH-I907	M3 (2007)	SGH-T339	M3T3	SCH-U706	M4
SCH-U410	M3T3	SPH-M540 (Rant)	M3T3 (2007)	SGH-A867	M3 (2007)	SGH-T919 (Memoir)	M3 (2007)	SCH-R500	M4
SCH-U430	M4T4 (2007)	SPH-M630 (Highnote)	M4 (2007)	SGH-A767	M3T4 (2007)	SGH-T459	M3(2007)	SCH-R800	M4 (2007)
SCH-U740	M4	SPH-M220	M4T4 (2007)	SGH-A837	M3T3			SCH-U350	M4T4 (2007)
SCH-U810	M3T4 (2007)	SPH-M320	M4T4 (2007)	SGH-A877	M3 (2007)			SCH-U450	M4 (2007)
SCH-U960	M4 (2007)	SPH-M920	M4T3 (2007)	SGH-A167	M3T3 (2007)	SGH-T369	M3T4 (2007)	SCH-R351	M4T4
SCH-U650	M4T3	SPH-M810	M4T3	SGH-I897	M3 (2007)			SCH-i100(Gem)	M4(2007)
SCH-U350	M4T4 (2007)	SCH-M330	M4T4 (2007)	SGH-I627	M3(2007)			SCH-R351	M4T4 (2007)
SCH-U310	M4T4 (2007)	SPH-M550	M4T3 (2007)	SGH-I637	M3 (2007)			SCH-i100	M4 (2007)
SCH-I910	M4 (2007)	SPH-I350	M3T3(2007)	SGH-I917	M3 (2007)			SCH-R600	M4(2007)
SCH-I770	M4	SPH-M900	M4(2007)	SGH-A687	M3T4 (2007)
SCH-U490	M4T3(2007)	SPH-M570	M4T3(2007)	SGH-A797	M3T3 (2007)
SCH-U820	M4(2007)	SPH-M560	M4T4(2007)	SGH-A197	M3T4 (2007)
SCH-I920	M4(2007)	SPH-M850	M4T3(2007)
SCH-U450	M4(2007)	SPH-M240	M4T4(2007)
SCH-U750	M4(2007)	SPH-M910	M4T3 (2007)
		SPH-M820	M4T4(2007)
		SPH-D720	M4(2007)
		SPH-M350	M4(2007)
		SPH-M580	M4T3(2007)
		SPH-M360	M4T4(2007)

Metro PCS		Qwest		Us Cellular		Cricket		Virgin Mobile
Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating
SCH-A645	M3	SPH-M500	M4T4	SCH-A645	M3	SCH-R450	M4 (2007)	SPH-M340	M4T4 (2007)
SCH-R300	M4	SPH-A640	M3	SCH-R610	M3T3	SCH-R550	M4 (2007)
SCH-R400	M4	SPH-M520	M4	SCH-U520	M4	SCH-R211	M4 (2007)
SCH-U520	M4			SCH-U210	M3	SCH-R550	M4 (2007)
SCH-R410	M3			SCH-R210	M3	SCH-R100	M4T4 (2007)
SCH-R430	M4			SCH-U340	M4T4	SCH-R560	M4T3(2007)
SCH-R810	M4 (2007)			SCH-R800	M4T3 (2007)	SCH-R631	M4T3 (2007)
SCH-R450	M4 (2007)			SCH-R520	M4T3 (2007)	SCH-R710	M4T4 (2007)
SCH-R420	M4 (2007)			SCH-R800	M4T3 (2007)
SCH-R350	M4T4(2007)			SCH-R470	M4 (2007)
SCH-R860	M4T4(2007)			SCH-R850	M4T4(2007)
SCH-R560	M4T3(2007)			SCH-I225	M4T4(2007)
SCH-R100	M4T4(2007)			SCH-U440	M4T4(2007)
				SCH-R311	M4(2007)
				SCH-R330	M4T4(2007)
				SCH-R880	M4T3(2007)

Generic GSM		Generic CDMA		Boost
Phone Model	HAC Rating	Phone Model	HAC Rating	Phone Model	HAC Rating
SGH-T406	M3T3(2006)	SCH-R630	M4T3 (2007)	SPH-M540	M4T4(2007)
SGH-T439	M3T3(2006)	SCH-R810	M4(2007)
SGH-A436	M3T3(2006)	SCH-R460	M4 (2007)
SGH-T459	M3(2007)	SCH-R600	M4 (2007)
		SCH-R520	M4T3(2007)
		SCH-R100	M4T4(2007)
		SCH-R631	M4T3 (2007)
		SCH-R350	M4T4 (2007)

The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.

Other Accessibility Features

Samsung Mobile Phones with Voice Recognition

Samsung offers a number of mobile phones with voice recognition capabilities, such as:

Carrier	Model
AT&T	Samsung A887 (Solstice)
T-Mobile USA	T749 (Highlight)
Sprint PCS	M550 (Exclaim)
Cricket	R460 (MyShot II)
Metro PCS	R420 (Tint)
Verizon Wireless	U350 (Smooth)
Sprint PCS	M810 (Instinct s30)
Sprint PCS	M850 (Instinct HD)
Metro PCS	R810 (Finesse)
T-Mobile USA	T929 (Memoir)
T-Mobile USA	T919 (Behold)

Current Samsung models with this Voice Recognition usually offer the following set of features:
Name dialing ? dial a name from the phonebook
Digit dialing ? dial a phone number
Application shortcuts
Check Phone Status ? check the signal strength, battery level, network coverage

Certain models may offer additional features such as Text-to-Speech also known as Menu Readout. There are also a number of Samsung devices that offer Text Message Readout.
You may also find more information on Voice Recognition and Samsung products in store or on the carrier's website.

Sprint SPH-I325 (Ace)	Sprint SPH-M520	Sprint SPH-Z400
Nibs on the 5 key Nibs on the F key Backlit keypad Voice Notes Distinct, raised keys Separate on/off button QWERTY keyboard Selectable ring tones and alerts	Distinctly shaped keys Nibs on the 5 key Slide Up design Large display Large size font Color contrast for menu and display (Changeable background color) Changeable font color Voice keys Loud volume "OK" audio feedback	Raised keys Nibs on the 5 key Voice keys Menu readout for Main menu (Partial) Voice command for send Contact Go to check Info "OK" audio feedback Rubberized side for easy grip 9 ring tones/13 melodies

AT&T SGH-I617 ( Black Jack II)	AT&T SGH-A747	AT&T SGH-A737
Separate on/off button Contrast colors to distinguish numbers on QWERTY keyboard	Large keys Large numbers on keys Nibs on 5 key Contrast color Keypad (black background & white numbers) Backlit display Large Icons Font enlarges when you cursor over menu options Large dialing font Adjustable Color contrast for menu and display (Changeable background color/ Changeable font color)	Contrast color Keypad (black background & white numbers)? Backlit display Font enlarges when you cursor over menu options Large dialing font Adjustable Color contrast for menu and display (Changeable background color/ Changeable font color) Slide Up design

AT&T SGH-I907	AT&T SGH-A827
QWERTY keyboard Touch screen	Large Keypad Nibs on the 5 key Distinctly shaped navigation keys Distinctly shaped side keys Font enlarges when you cursor over menu options Adjustable Color contrast for menu and display (Changeable background color/ Changeable font color) Changeable font size setting

Verizon SCH-U430	Verizon SCH-U550	Verizon SCH-U940 (Glyde)
Distinctly shaped keys Contrast color Keypad (black background & white numbers) Adjustable Color contrast display Nibs on the Navigation Keys Nibs on the 5 key (2) Menu Readout Text Message Readout Digit Dial Readout Call Alert	Contrast color Keypad (black background & white numbers) Nibs on the Navigation Keys Nibs on the 5 key (2) Backlit keypad Large Dialing Font Menu Readout Text Message Readout	Nibs on F and J key Digit Dial Text message readout Call Alert

Verizon SCH-U650 (Sway)
Lightweight design Backlit keypad Raised Navigation Keys Raised Ok key Raised 5 key Font style setting Menu Readout Text Message Readout Digit Dial Readout Slide Up design (with auto lock)

Alltel SCH-U706	Alltel SCH-R430	Alltel SCH-R800
Backlit keypad Voice Recognition Nib around 5 key Auditory feedback Speakerphone	Voice Command Auditory feedback Nibs around 5 key Contrast color Keypad (black background & white numbers) Speakerphone	Menu Readout Auditory feedback Volume control Large Font Touch screen display

Other accessibility features available in most Samsung mobile phones include:

• Speakerphone
• Vibrating alert
• Tactile Keys
• Nibs on or around the "5" key
• Soft keys
• Bright backlit display
• Voice Recognition*
• Bright LED display
• One-and two-touch dialing
• Volume control
• Icon/Graphic Menus
• Quick Access Menus
• Mobile Originated and Two-Way SMS Text messaging
• TTY Capability*
• Audio Cue Capability (providing audio cue for low battery, and message waiting)
• External Audio Output (via ear bug)

* Compatible with select TTY devices
* Voice Recognition is not supported in all SAMSUNG mobile phones

Designated Personnel to Address Accessibility

Samsung also has a Designated agent to address consumer complaints or inquiries related to Disability Rights. Contact information is listed on the FCC DRO web site at http://www.fcc.gov/cib/dro/section255_manu.html

Designated Agent Contact Information:

Ms. Kendra Green
Regulatory Compliance Manager
1301 E. Lookout Dr. Richardson, Texas 75082
TEL: (972) 761-7123 FAX: (972) 669-1813

Samsung's Customer care organization is also available to support and answer questions from consumers with disabilities. Below is a toll-free number that consumers can call for specific needs. Customer Care Contact Number: (888)987-HELP (4357)

The product descriptions listed are for information purposes only. It is provided for the sole purpose of helping consumers select mobile phones that might better meet their needs or desires. Except for those products that are HAC rated as noted, the information provided is not intended as a representation of accessibility, compatibility or otherwise and should not be considered as a warranty of any kind.