藍牙功能在電腦(香港版本) Windows 升級、使用睡眠/休眠模式或重新開機後不可用

最後更新日期 : 2020年10月29日

此問題是因為在透過 USB埠識別藍牙裝置時出現系統錯誤而導致的。

藍牙功能, 電腦, 香港,  Windows 升級, 睡眠模式, 休眠模式, 重新開機, 藍牙 不可用, USB 藍牙, 系統, NP900X3T, NP900X5T, NP900X5N, NP900X3N, NP940X3N, NP940X3M, NP800G5M, NP800G5H, NP550XAA, NP500R5M, NP500R3M, NP300E5K, NP500R4K, NP900X5TE, NP900X5T-X01HK, NP900X5TE, NP900X5T-X02HK, NP900X5TE, NP900X5T-X03HK, NP900X5TE-EXP, NP900X5T-U01HK, NP900X5TI, NP900X5T-K01HK, NP900X5TI, NP900X5T-K02HK, NP900X5NE, NP900X5N-P01HK, NP900X5NE, NP900X5N-X01HK, NP900X5NE, NP900X5N-X02HK, NP900X5NE, NP900X5N-X04HK, NP900X5N-K01HK, NP900X5NI, NP900X5N-K02HK, NP900X5NI, NP900X5N-K03HK, NP900X5NI, NP900X5N-K04HK, NP900X5NI, NP900X5N-K05HK, NP900X5NI, NP900X5N-K06HK, NP900X5NI, NP900X5N-K07HK, NP900X5NI, NP900X5N-K08HK, NP900X5NI, NP900X5N-K09HK, NP900X5NI, NP900X5N-K0AHK, NP900X5NI, NP900X5N-K0BHK, NP900X5NI, NP900X5N-U01HK, NP900X5NI, NP900X3N-K01HK, NP900X3NI, NP900X3N-K03HK, NP900X3NI, NP900X3N-K04HK, NP900X3NI, NP900X3N-K06HK, NP900X3NI, NP900X3N-K07HK, NP900X3NI, NP900X3N-K08HK, NP900X3NI, NP900X3N-K09HK, NP900X3NI, NP900X3N-K0AHK, NP900X3NI, NP900X3N-K0BHK, NP900X3NI, NP900X3N-K0CHK, NP900X3NI, NP900X3N-U01HK, NP900X3NI, NP900X3N-U02HK, NP900X3NI, NP900X3N-U03HK, NP900X3NI, NP900X3N-U04HK, NP900X3NI, NP900X3N-U05HK, NP900X3NI, NP940X3N-K01HK, NP940X3NI, NP940X3M-K01HK, NP940X3MI, NP940X3M-K02HK, NP940X3MI, NP800G5M-U01HK, NP800G5ME, NP800G5M-U02HK, NP800G5ME, NP800G5M-X01HK, NP800G5ME, NP800G5M-X02HK, NP800G5ME, NP800G5M-X03HK, NP800G5ME, NP800G5M-X04HK, NP800G5ME, NP800G5M-X05HK, NP800G5ME, NP800G5M-X06HK, NP800G5ME, NP800G5M-X07HK, NP800G5ME, NP800G5M-X08HK, NP800G5ME, NP800G5H-U01HK, NP800G5HE, NP800G5H-X01HK, NP800G5HE-EXP, NP550XAA-X04HK, NP550XAAE, NP550XAA-X02HK, NP550XAAE-EXP, NP550XAA-X05HK, NP550XAAE-EXP, NP500R5M-X02HK, NP500R5ME, NP500R5M-X03HK, NP500R5ME, NP500R5M-X04HK, NP500R5ME, NP500R5M-X05HK, NP500R5ME, NP500R5M-X06HK, NP500R5ME, NP500R5M-X07HK, NP500R5ME, NP500R5M-X08HK, NP500R5ME, NP500R5M-X09HK, NP500R5ME, NP500R5M-X0BHK, NP500R5ME, NP500R5M-X0CHK, NP500R5ME, NP500R5M-X0DHK, NP500R5ME, NP500R5M-X0EHK, NP500R5ME, NP500R3M-K01HK, NP500R3MI, NP500R3M-K02HK, NP500R3MI, NP500R3M-K03HK, NP500R3MI, NP500R3M-K04HK, NP500R3MI, NP500R3M-K05HK, NP500R3MI, NP500R3M-K06HK, NP500R3MI, NP500R3M-K07HK, NP500R3MI, NP500R3M-K08HK, NP500R3MI, NP500R3M-K09HK, NP500R3MI, NP500R3M-K0AHK, NP500R3MI, NP500R3M-U01HK, NP500R3MI, NP500R3M-U02HK, NP500R3MI, NP500R3M-U03HK, NP500R3MI, NP300E5K-U01HK, NP300E5KF, NP300E5K-U02HK, NP300E5KF, NP300E5K-L09HK, NP300E5KJ, NP300E5K-L0AHK, NP300E5KJ, NP300E5K-U03HK, NP300E5KJ, NP300E5K-U04HK, NP300E5KJ, NP500R4K-U01HK, NP500R4KE, NP500R4K-U02HK, NP500R4KE, NP500R4K-X01HK, NP500R4KE, NP500R4K-X02HK, NP500R4KE, NP500R4K-X03HK, NP500R4KE, NP500R4K-X04HK, NP500R4KE, NP500R4K-X05HK, NP500R4KE, NP500R4K-X06HK, NP500R4KE, NP500R4K-X07HK, NP500R4KE, NP900X3T-K01HK, NP900X3TI, NP900X3T-K02HK, NP900X3TI, NP900X3T-K03HK, NP900X3TI, NP900X3T-K04HK, NP900X3TI, NP900X3T-K06HK, NP900X3TI, NP900X3T-U01HK, NP900X3TI, NP900X3T-U02HK, NP900X3TI, NP900X3T-K05HK, NP900X3TI-EXP

您可以按照以下步驟解決此問題。

1 按一下工作列上的 [開始] 按鈕。
藍牙功能, 電腦, 香港,  Windows 升級, 睡眠模式, 休眠模式, 重新開機, 藍牙 不可用, USB 藍牙, 系統, NP900X3T, NP900X5T, NP900X5N, NP900X3N, NP940X3N, NP940X3M, NP800G5M, NP800G5H, NP550XAA, NP500R5M, NP500R3M, NP300E5K, NP500R4K, NP900X5TE, NP900X5T-X01HK, NP900X5TE, NP900X5T-X02HK, NP900X5TE, NP900X5T-X03HK, NP900X5TE-EXP, NP900X5T-U01HK, NP900X5TI, NP900X5T-K01HK, NP900X5TI, NP900X5T-K02HK, NP900X5NE, NP900X5N-P01HK, NP900X5NE, NP900X5N-X01HK, NP900X5NE, NP900X5N-X02HK, NP900X5NE, NP900X5N-X04HK, NP900X5N-K01HK, NP900X5NI, NP900X5N-K02HK, NP900X5NI, NP900X5N-K03HK, NP900X5NI, NP900X5N-K04HK, NP900X5NI, NP900X5N-K05HK, NP900X5NI, NP900X5N-K06HK, NP900X5NI, NP900X5N-K07HK, NP900X5NI, NP900X5N-K08HK, NP900X5NI, NP900X5N-K09HK, NP900X5NI, NP900X5N-K0AHK, NP900X5NI, NP900X5N-K0BHK, NP900X5NI, NP900X5N-U01HK, NP900X5NI, NP900X3N-K01HK, NP900X3NI, NP900X3N-K03HK, NP900X3NI, NP900X3N-K04HK, NP900X3NI, NP900X3N-K06HK, NP900X3NI, NP900X3N-K07HK, NP900X3NI, NP900X3N-K08HK, NP900X3NI, NP900X3N-K09HK, NP900X3NI, NP900X3N-K0AHK, NP900X3NI, NP900X3N-K0BHK, NP900X3NI, NP900X3N-K0CHK, NP900X3NI, NP900X3N-U01HK, NP900X3NI, NP900X3N-U02HK, NP900X3NI, NP900X3N-U03HK, NP900X3NI, NP900X3N-U04HK, NP900X3NI, NP900X3N-U05HK, NP900X3NI, NP940X3N-K01HK, NP940X3NI, NP940X3M-K01HK, NP940X3MI, NP940X3M-K02HK, NP940X3MI, NP800G5M-U01HK, NP800G5ME, NP800G5M-U02HK, NP800G5ME, NP800G5M-X01HK, NP800G5ME, NP800G5M-X02HK, NP800G5ME, NP800G5M-X03HK, NP800G5ME, NP800G5M-X04HK, NP800G5ME, NP800G5M-X05HK, NP800G5ME, NP800G5M-X06HK, NP800G5ME, NP800G5M-X07HK, NP800G5ME, NP800G5M-X08HK, NP800G5ME, NP800G5H-U01HK, NP800G5HE, NP800G5H-X01HK, NP800G5HE-EXP, NP550XAA-X04HK, NP550XAAE, NP550XAA-X02HK, NP550XAAE-EXP, NP550XAA-X05HK, NP550XAAE-EXP, NP500R5M-X02HK, NP500R5ME, NP500R5M-X03HK, NP500R5ME, NP500R5M-X04HK, NP500R5ME, NP500R5M-X05HK, NP500R5ME, NP500R5M-X06HK, NP500R5ME, NP500R5M-X07HK, NP500R5ME, NP500R5M-X08HK, NP500R5ME, NP500R5M-X09HK, NP500R5ME, NP500R5M-X0BHK, NP500R5ME, NP500R5M-X0CHK, NP500R5ME, NP500R5M-X0DHK, NP500R5ME, NP500R5M-X0EHK, NP500R5ME, NP500R3M-K01HK, NP500R3MI, NP500R3M-K02HK, NP500R3MI, NP500R3M-K03HK, NP500R3MI, NP500R3M-K04HK, NP500R3MI, NP500R3M-K05HK, NP500R3MI, NP500R3M-K06HK, NP500R3MI, NP500R3M-K07HK, NP500R3MI, NP500R3M-K08HK, NP500R3MI, NP500R3M-K09HK, NP500R3MI, NP500R3M-K0AHK, NP500R3MI, NP500R3M-U01HK, NP500R3MI, NP500R3M-U02HK, NP500R3MI, NP500R3M-U03HK, NP500R3MI, NP300E5K-U01HK, NP300E5KF, NP300E5K-U02HK, NP300E5KF, NP300E5K-L09HK, NP300E5KJ, NP300E5K-L0AHK, NP300E5KJ, NP300E5K-U03HK, NP300E5KJ, NP300E5K-U04HK, NP300E5KJ, NP500R4K-U01HK, NP500R4KE, NP500R4K-U02HK, NP500R4KE, NP500R4K-X01HK, NP500R4KE, NP500R4K-X02HK, NP500R4KE, NP500R4K-X03HK, NP500R4KE, NP500R4K-X04HK, NP500R4KE, NP500R4K-X05HK, NP500R4KE, NP500R4K-X06HK, NP500R4KE, NP500R4K-X07HK, NP500R4KE, NP900X3T-K01HK, NP900X3TI, NP900X3T-K02HK, NP900X3TI, NP900X3T-K03HK, NP900X3TI, NP900X3T-K04HK, NP900X3TI, NP900X3T-K06HK, NP900X3TI, NP900X3T-U01HK, NP900X3TI, NP900X3T-U02HK, NP900X3TI, NP900X3T-K05HK, NP900X3TI-EXP
2 按一下 [關機] 圖示。
藍牙功能, 電腦, 香港,  Windows 升級, 睡眠模式, 休眠模式, 重新開機, 藍牙 不可用, USB 藍牙, 系統, NP900X3T, NP900X5T, NP900X5N, NP900X3N, NP940X3N, NP940X3M, NP800G5M, NP800G5H, NP550XAA, NP500R5M, NP500R3M, NP300E5K, NP500R4K, NP900X5TE, NP900X5T-X01HK, NP900X5TE, NP900X5T-X02HK, NP900X5TE, NP900X5T-X03HK, NP900X5TE-EXP, NP900X5T-U01HK, NP900X5TI, NP900X5T-K01HK, NP900X5TI, NP900X5T-K02HK, NP900X5NE, NP900X5N-P01HK, NP900X5NE, NP900X5N-X01HK, NP900X5NE, NP900X5N-X02HK, NP900X5NE, NP900X5N-X04HK, NP900X5N-K01HK, NP900X5NI, NP900X5N-K02HK, NP900X5NI, NP900X5N-K03HK, NP900X5NI, NP900X5N-K04HK, NP900X5NI, NP900X5N-K05HK, NP900X5NI, NP900X5N-K06HK, NP900X5NI, NP900X5N-K07HK, NP900X5NI, NP900X5N-K08HK, NP900X5NI, NP900X5N-K09HK, NP900X5NI, NP900X5N-K0AHK, NP900X5NI, NP900X5N-K0BHK, NP900X5NI, NP900X5N-U01HK, NP900X5NI, NP900X3N-K01HK, NP900X3NI, NP900X3N-K03HK, NP900X3NI, NP900X3N-K04HK, NP900X3NI, NP900X3N-K06HK, NP900X3NI, NP900X3N-K07HK, NP900X3NI, NP900X3N-K08HK, NP900X3NI, NP900X3N-K09HK, NP900X3NI, NP900X3N-K0AHK, NP900X3NI, NP900X3N-K0BHK, NP900X3NI, NP900X3N-K0CHK, NP900X3NI, NP900X3N-U01HK, NP900X3NI, NP900X3N-U02HK, NP900X3NI, NP900X3N-U03HK, NP900X3NI, NP900X3N-U04HK, NP900X3NI, NP900X3N-U05HK, NP900X3NI, NP940X3N-K01HK, NP940X3NI, NP940X3M-K01HK, NP940X3MI, NP940X3M-K02HK, NP940X3MI, NP800G5M-U01HK, NP800G5ME, NP800G5M-U02HK, NP800G5ME, NP800G5M-X01HK, NP800G5ME, NP800G5M-X02HK, NP800G5ME, NP800G5M-X03HK, NP800G5ME, NP800G5M-X04HK, NP800G5ME, NP800G5M-X05HK, NP800G5ME, NP800G5M-X06HK, NP800G5ME, NP800G5M-X07HK, NP800G5ME, NP800G5M-X08HK, NP800G5ME, NP800G5H-U01HK, NP800G5HE, NP800G5H-X01HK, NP800G5HE-EXP, NP550XAA-X04HK, NP550XAAE, NP550XAA-X02HK, NP550XAAE-EXP, NP550XAA-X05HK, NP550XAAE-EXP, NP500R5M-X02HK, NP500R5ME, NP500R5M-X03HK, NP500R5ME, NP500R5M-X04HK, NP500R5ME, NP500R5M-X05HK, NP500R5ME, NP500R5M-X06HK, NP500R5ME, NP500R5M-X07HK, NP500R5ME, NP500R5M-X08HK, NP500R5ME, NP500R5M-X09HK, NP500R5ME, NP500R5M-X0BHK, NP500R5ME, NP500R5M-X0CHK, NP500R5ME, NP500R5M-X0DHK, NP500R5ME, NP500R5M-X0EHK, NP500R5ME, NP500R3M-K01HK, NP500R3MI, NP500R3M-K02HK, NP500R3MI, NP500R3M-K03HK, NP500R3MI, NP500R3M-K04HK, NP500R3MI, NP500R3M-K05HK, NP500R3MI, NP500R3M-K06HK, NP500R3MI, NP500R3M-K07HK, NP500R3MI, NP500R3M-K08HK, NP500R3MI, NP500R3M-K09HK, NP500R3MI, NP500R3M-K0AHK, NP500R3MI, NP500R3M-U01HK, NP500R3MI, NP500R3M-U02HK, NP500R3MI, NP500R3M-U03HK, NP500R3MI, NP300E5K-U01HK, NP300E5KF, NP300E5K-U02HK, NP300E5KF, NP300E5K-L09HK, NP300E5KJ, NP300E5K-L0AHK, NP300E5KJ, NP300E5K-U03HK, NP300E5KJ, NP300E5K-U04HK, NP300E5KJ, NP500R4K-U01HK, NP500R4KE, NP500R4K-U02HK, NP500R4KE, NP500R4K-X01HK, NP500R4KE, NP500R4K-X02HK, NP500R4KE, NP500R4K-X03HK, NP500R4KE, NP500R4K-X04HK, NP500R4KE, NP500R4K-X05HK, NP500R4KE, NP500R4K-X06HK, NP500R4KE, NP500R4K-X07HK, NP500R4KE, NP900X3T-K01HK, NP900X3TI, NP900X3T-K02HK, NP900X3TI, NP900X3T-K03HK, NP900X3TI, NP900X3T-K04HK, NP900X3TI, NP900X3T-K06HK, NP900X3TI, NP900X3T-U01HK, NP900X3TI, NP900X3T-U02HK, NP900X3TI, NP900X3T-K05HK, NP900X3TI-EXP
3 按住鍵盤上的 [Shift] 鍵,同時按一下「關機」以徹底關機,然後重新開機。
藍牙功能, 電腦, 香港,  Windows 升級, 睡眠模式, 休眠模式, 重新開機, 藍牙 不可用, USB 藍牙, 系統, NP900X3T, NP900X5T, NP900X5N, NP900X3N, NP940X3N, NP940X3M, NP800G5M, NP800G5H, NP550XAA, NP500R5M, NP500R3M, NP300E5K, NP500R4K, NP900X5TE, NP900X5T-X01HK, NP900X5TE, NP900X5T-X02HK, NP900X5TE, NP900X5T-X03HK, NP900X5TE-EXP, NP900X5T-U01HK, NP900X5TI, NP900X5T-K01HK, NP900X5TI, NP900X5T-K02HK, NP900X5NE, NP900X5N-P01HK, NP900X5NE, NP900X5N-X01HK, NP900X5NE, NP900X5N-X02HK, NP900X5NE, NP900X5N-X04HK, NP900X5N-K01HK, NP900X5NI, NP900X5N-K02HK, NP900X5NI, NP900X5N-K03HK, NP900X5NI, NP900X5N-K04HK, NP900X5NI, NP900X5N-K05HK, NP900X5NI, NP900X5N-K06HK, NP900X5NI, NP900X5N-K07HK, NP900X5NI, NP900X5N-K08HK, NP900X5NI, NP900X5N-K09HK, NP900X5NI, NP900X5N-K0AHK, NP900X5NI, NP900X5N-K0BHK, NP900X5NI, NP900X5N-U01HK, NP900X5NI, NP900X3N-K01HK, NP900X3NI, NP900X3N-K03HK, NP900X3NI, NP900X3N-K04HK, NP900X3NI, NP900X3N-K06HK, NP900X3NI, NP900X3N-K07HK, NP900X3NI, NP900X3N-K08HK, NP900X3NI, NP900X3N-K09HK, NP900X3NI, NP900X3N-K0AHK, NP900X3NI, NP900X3N-K0BHK, NP900X3NI, NP900X3N-K0CHK, NP900X3NI, NP900X3N-U01HK, NP900X3NI, NP900X3N-U02HK, NP900X3NI, NP900X3N-U03HK, NP900X3NI, NP900X3N-U04HK, NP900X3NI, NP900X3N-U05HK, NP900X3NI, NP940X3N-K01HK, NP940X3NI, NP940X3M-K01HK, NP940X3MI, NP940X3M-K02HK, NP940X3MI, NP800G5M-U01HK, NP800G5ME, NP800G5M-U02HK, NP800G5ME, NP800G5M-X01HK, NP800G5ME, NP800G5M-X02HK, NP800G5ME, NP800G5M-X03HK, NP800G5ME, NP800G5M-X04HK, NP800G5ME, NP800G5M-X05HK, NP800G5ME, NP800G5M-X06HK, NP800G5ME, NP800G5M-X07HK, NP800G5ME, NP800G5M-X08HK, NP800G5ME, NP800G5H-U01HK, NP800G5HE, NP800G5H-X01HK, NP800G5HE-EXP, NP550XAA-X04HK, NP550XAAE, NP550XAA-X02HK, NP550XAAE-EXP, NP550XAA-X05HK, NP550XAAE-EXP, NP500R5M-X02HK, NP500R5ME, NP500R5M-X03HK, NP500R5ME, NP500R5M-X04HK, NP500R5ME, NP500R5M-X05HK, NP500R5ME, NP500R5M-X06HK, NP500R5ME, NP500R5M-X07HK, NP500R5ME, NP500R5M-X08HK, NP500R5ME, NP500R5M-X09HK, NP500R5ME, NP500R5M-X0BHK, NP500R5ME, NP500R5M-X0CHK, NP500R5ME, NP500R5M-X0DHK, NP500R5ME, NP500R5M-X0EHK, NP500R5ME, NP500R3M-K01HK, NP500R3MI, NP500R3M-K02HK, NP500R3MI, NP500R3M-K03HK, NP500R3MI, NP500R3M-K04HK, NP500R3MI, NP500R3M-K05HK, NP500R3MI, NP500R3M-K06HK, NP500R3MI, NP500R3M-K07HK, NP500R3MI, NP500R3M-K08HK, NP500R3MI, NP500R3M-K09HK, NP500R3MI, NP500R3M-K0AHK, NP500R3MI, NP500R3M-U01HK, NP500R3MI, NP500R3M-U02HK, NP500R3MI, NP500R3M-U03HK, NP500R3MI, NP300E5K-U01HK, NP300E5KF, NP300E5K-U02HK, NP300E5KF, NP300E5K-L09HK, NP300E5KJ, NP300E5K-L0AHK, NP300E5KJ, NP300E5K-U03HK, NP300E5KJ, NP300E5K-U04HK, NP300E5KJ, NP500R4K-U01HK, NP500R4KE, NP500R4K-U02HK, NP500R4KE, NP500R4K-X01HK, NP500R4KE, NP500R4K-X02HK, NP500R4KE, NP500R4K-X03HK, NP500R4KE, NP500R4K-X04HK, NP500R4KE, NP500R4K-X05HK, NP500R4KE, NP500R4K-X06HK, NP500R4KE, NP500R4K-X07HK, NP500R4KE, NP900X3T-K01HK, NP900X3TI, NP900X3T-K02HK, NP900X3TI, NP900X3T-K03HK, NP900X3TI, NP900X3T-K04HK, NP900X3TI, NP900X3T-K06HK, NP900X3TI, NP900X3T-U01HK, NP900X3TI, NP900X3T-U02HK, NP900X3TI, NP900X3T-K05HK, NP900X3TI-EXP

產品功能的更改恕不另行通知。
圖片只供參考
Windows是Microsoft Corporation在美國和/或其他國家的註冊商標或商標,而所有其他公司和產品名稱可能是各相關公司所擁有之商標。
功能和使用體驗會因應不同裝置和地區而異。
上述產品描述只適用於2018年在三星電腦上之Windows 10。
上述產品描述的更新日期為2018年12月,僅供參考。

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