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Case Study

Galaxy Tabs with Knox Manage enhance the digital ecosystem for Kaya

Sep 03. 2024
Galaxy Tabs with Knox Manage enhance the digital ecosystem for Kaya Galaxy Tabs with Knox Manage enhance the digital ecosystem for Kaya

Kaya has been a trusted brand in skincare and healthcare solutions. They offer dermatologically approved and scientifically advanced solutions and have been doing so for the past 20 years. Associated with 100+ dermatologists, Kaya has 75 fully equipped clinics across 27 cities serving 1M+ customers*.

Challenges

  • Absence of high-performing tabs from a reliable OEM with dedicated support.
  • Lack of on-device customization and access to unauthorized apps leading to device misuse.
  • Time-consuming manual processes for APKs and OS updates.
  • Device inability to optimally run apps like CRM Tentacle, Face AI for facial care, and Derma Bella for haircare.
  • Complex user experience (UX) for Clinic Managers, Assistant Clinic Managers, and Dermatologists.

Solution

  • Kaya procured Galaxy Tab A9 LTE with a large and bright display.
  • Kiosk-led features of Knox Manage set tabs into single-app mode.
  • Knox Suite automated real-time APK installation, OS updates, and remote troubleshooting.
  • Powerful Octa-Core processor with Knox Manage enabled smooth functioning of Kaya apps.
  • Easy-to-use, fully integrated one UI simplified operations for even non-tech-savvy users.

Result

Kaya, a Samsung customer since 2016, improved its digital ecosystem using Galaxy Tab A9 LTE equipped with Knox Manage solution. Enabling Kaya with customizable, easy tab management options, time-efficient operations, and support, Samsung advanced Kaya’s digital journey as a dedicated technology partner.

T&C Apply, Images simulated for representational purposes. Color availability may vary due to product enhancement. Device design may vary depending on the model. Case studies are testimonials about other people’s experiences with ourproducts and services. They are there as examples and illustrative purposes and do not represent or guarantee that current or future customers or clients will achieve the same or similar results.

*Based on information given by Kaya Clinic. Samsung is not liable for any third-party claims against the same.

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* Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.