Indus Towers Ltd, a merger with Bharti Infratel Ltd., is one of the largest telecom tower companies providing affordable, high quality and reliable services for India's growing network connectivity needs. With multiple towers and co-locations, the company has a nationwide presence covering all telecom circles. Its customers include India’s leading wireless telecom service providers Bharti Airtel (with Bharti Hexacom), Vodafone Idea Ltd. and Reliance Jio Infocomm Ltd*.

• Hampered productivity with inefficient smartphones for Field Force Automation (FFA) apps
• Lack of device management through Enterprise Mobility solutions with subscription modules
• Limited device lifecycle of up to 10 months hampered operational efficiency and FFA standardisation
• Mobile security threats and manual OS updates increased device management hassles
• Absence of comprehensive, nationwide last-mile service and dedicated customer support

• Efficient battery, performance, and optimised UI/UX of Galaxy A14 Enterprise Edition smartphones ensured FFA apps ran smoothly
• A 12-month subscription to Knox Suite eased device security, deployment, and management
• Uninterrupted workflow was ensured by Samsung through a guaranteed 1-year device life cycle with a 24-month warranty
• Scheduled, automatic 4-years^ OS updates with 5-year Security and Maintenance Release
• Dedicated customer service and support covered over 90% of pin codes across India 

Equipped with Samsung Galaxy A14 Enterprise Edition smartphones, Indus Towers was able to streamline workflow for 750 field force members with on-the-go operations. The PAN India service network covered all the post-sales roadblocks. Dedicated support, Knox Suite subscription, extended lifecycle, OS updates, and warranty ensured optimal device health and security, and seamless processes for Indus Towers.