Mankind Pharma is an Indian pharmaceutical company based in New Delhi. Established in 1986, it officially became a fully integrated pharma company in 1995. Today, Mankind Pharma operates in 34 international locations with an employee base of over 14,000 people. Ranked as one of the world’s leading Indian pharmaceutical companies, Mankind Pharma strives to provide its customers with world-class products at affordable prices.

The organisation required devices that could be customised to support its medical representatives in their meetings with doctors across India

• It was crucial that the devices be used only for official purposes, and that device activity be remotely monitored by the IT administrator
• As the devices would store important business data, it was necessary to ensure data protection in the event of device loss or theft
• All devices needed to be deployed without user interaction, as the medical representatives have limited technical knowledge and are active in different parts of the country

Samsung provided Mankind Pharma with Galaxy A7 Tabs to help them carry out their field operations more efficiently. The tabs were customised to meet the organisation’s requirements:

• Using Knox Manage - a Samsung MDM (Mobile Device Management) solution - the IT administrator could configure the devices to suit the organisational hierarchy
• By deploying the multi-app kiosk feature of Knox Manage, the functionality of the device was limited only to the enterprise’s requirements
• Knox Privacy Policy provided enhanced security of business data and protection from data leakage
• Knox Mobile Enrolment allowed for automated out-of-box enrolment and deployment of devices by streamlining their setup and configuration

With the help of Samsung’s technological solutions, Mankind Pharma medical representatives could perform their field duties with greater efficiency. The Knox Manage and Mobile Enrolment solutions enabled IT admin to enrol the Galaxy A7 Tabs and manage their usage for authenticated purposes. All the confidential business data was secured by Samsung Knox. Thoughtsol Infotech Pvt. Ltd. contributed immensely to the success of this endeavour by configuring the Samsung hardware with customised MDM solutions. They also provided excellent post-installation end user support, as well as world class tools. Working with Samsung and Thoughtsol Pvt. Ltd. allowed Mankind Pharma to better support its medical representatives.