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Case Study

Tab A7 Lite optimises operations, powers Sub-K in achieving financial inclusivity

Nov 20. 2023
Tab A7 Lite optimises operations, powers Sub-K in achieving financial inclusivity Tab A7 Lite optimises operations, powers Sub-K in achieving financial inclusivity

Sub-K is a digital financial intermediary offering affordable, accessible, scalable financial and payment services to the Bottom of the Pyramid (BoP) segment. Leveraging technology and local entrepreneurship through a widespread retail distribution network and in-house fintech solutions, Sub-K is driving financial inclusivity for the unbanked and underbanked population. As a channel partner for formal financial institutions, the company offers savings, credit, remittance, insurance, G2C and B2C payments.

Challenges

  • Inefficient manual processes for eKYC and on-ground data collection 
  • Longer TATs on loan sanctions leading to customers switching to competing  companies 
  • Absence of digital processes to locate geo-coordinates and conduct member authentication 
  • Lack of a central repository to verify transaction history and eKYC

Solution

  • 500 units of Tab A7 Lite with Finger Print Scanner (FPS), were deployed for online operations 
  • Digitisation of loan underwriting using tab-based digital field application (DFA) of Sub-K 
  • Adoption of tabs with real-time GPS tracker and remote member authentication 
  • Seamless integration of FPS-enabled Sub-K Smart Pay app for centralised eKYC registration

Result

Owing to seamless FPS integration with Samsung devices, an accurate, centralized, end-to-end automation of customer Aadhaar verification was achieved. This, in conjunction with improved connectivity on Samsung devices for frictionless transactions, resulted in swift loan underwriting processes. Additionally, efficient app ecosystem integration on Samsung devices and the easy-to-use Smart Pay integration enhanced both on-field and off-field operations. The outcome was a transparent and seamless ecosystem, furthering Sub-K's mission of advancing financial inclusivity.

T&C apply, Images simulated for representational purpose. Color availability may vary due to product enhancement. Device design may vary depending on the model. Case studies are testimonials about other people’s experienceswith our products and services, and are provided for example and illustrative purposes only, and are not intended to represent or guarantee that current or future customers or clients will achieve the same or similar results.*Based on information given by Sub-K, Samsung is not liable for any third party claims against the same.

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* Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.