Galaxy Tab S12+ | Tab S12 Ultra
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Frequently Asked Questions
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A. It's Samsung's official exchange program. You can get an instant discount on a brand new Samsung device by exchanging in your used device. Better for you and the environment.
Click here to see more information on exchange. -
A. Your trade-in device must meet the eligibility requirements mentioned in the Terms and Conditions of Samsung Upgrade Program.
1. Phone screen should not be damaged: Damages may include liquid damage or broken screen glass, cracks, lines or spots on screen, screen coming out of phone body, fake or screen repaired from unauthorized service centre.
2. Mobile phone should switch on and reach home screen without any passwords/locks (pattern, face recognition, PIN, fingerprint etc.)
3. Phone IMEI should match the IMEI provided during request generation and the phone Brand and Model should match the one provided at request generation.
4. Mobile phone should be in working condition, and should be able to connect to mobile network and make calls.
5. MI Account, Google Account, FRB locks, Samsung lock, I-cloud locks should be removed
6. Phone should not be outstation / Cloned (Duplicate)
7. All the buttons should be in good working order.
Click here to see more information on exchange. -
A. 1. From the ‘Mobiles’ page on Samsung Shop, select the mobile you wish to buy.
2. On the product page of the device, enter pin code where you wish to avail the exchange offer, and click option called 'Buy with exchange' on the right hand side of the product.
3. Now, you will have to click on the “Exchange Now” button of the type of exchange that you wish to avail.
Instant Exchange:
i. You will find two drop downs from where you will have to select the mobile brand and corresponding model that you are planning to exchange for the new phone.
ii. You will also have to enter the IMEI number on your device in the space provided.
iii. When you enter the required details, you will be displayed the amount that will get deducted from the original price of the new mobile and the amount that you will have to pay.
iv. Now you can click on 'Exchange and Buy' and proceed to buy the new phone at discounted price.
v.Old device will be evaluated and then picked up by our partners at the time of delivery of new device.
Easy Exchange:
i. Provide the details of your old device.
ii. See assured value of your old device basis inputs given by you in the previous step.
iii. Proceed with full payment of the new device. Once delivery of the new device is done, our exchange partner will get in touch with you. Hand over your old device. Post evaluation and acceptance of your old device you will receive the payment. -
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A. For the full warranty policy, please click here.
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A. For Cancellations or Returns of items bought from Samsung.com, please click here.
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A. Manufactured by
Hansol Electronics Vietnam Co.,Ltd. Yen Binh Industrial Park, Dong Tien Ward, Pho Yen City, Thai Nguyen Province Vietnam
Country of Origin
Vietnam
Imported by
Samsung India Electronics Pvt. Ltd. having its Registered Office at: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001
Contact us For All Product Related Complaints/assistance, please contact Manager, Customer Care Samsung India Electronics Pvt. Ltd., 6th Floor, DLF Centre, Sansad Marg, New Delhi - 110001 Email us at: support.india@samsung.com Tel (Toll Free): 1800 40 7267864 (1800 40 SAMSUNG)
Featured Reviews
Click to ExpandRelevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Rewarded for feedback, but gave an honest & objective review.
Great tablet the display is beautiful the Sound quality is fantastic its smooth performance is exceptional. Battery life is good. Over all a brilliant tablet
Audio quality is 5star I use for watching music video and its amazing speed and stylus operation make it so easy to navigate the amazingly clear display speakers are loud and battery lasts the day.
I recommended this product.
a huge upgrad from my previous tablet, tab s7. amazing display while watching 4k videos on you tube. the quadraphonic sound with dolby atmos is impressive. for the battery will have a long life. i set up maximum charging at 80% and it is always plug in with the 45 watt charger. the stylus have more use then we imagine before we discover it. the performance is enless. all the features of AI is very helpful. the good lock app add a lot to customise the look on home and lock screen. and much more. for the next 7 years the upgrade for one UI and android version is a must. the split screen in 3 different window is also very appreciate.the tab s12+ is the perfect size for me. the ultra is too big for a tablet. it not replace my laptop, so i do not add a keyboard attached.
I recommended this product.
Rewarded for feedback, but gave an honest & objective review.
Came in to the Samsung experience today and was immediately drawn to the tablets. The S12+ amazed me, the battery life is really great. I was shown some Galaxy AI features and was surprised as I did not know about it. Great visit.
I recommended this product.
Rewarded for feedback, but gave an honest & objective review.
Incredible features, surprisingly affordable. The processor really impressed me. I was not originally a big fan of tablets but seeing the S12+ today made me change my mind. I will do some more research but I am intrigued.
I recommended this product.
Rewarded for feedback, but gave an honest & objective review.
I love the look of the S12+ and the Amoled screen looks fantastic. The battery life is fantastic.
I recommended this product.
Rewarded for feedback, but gave an honest & objective review.
The display of s12 plus looks so crisp and the amoled screen looks amazing. The ai features look so good.
I recommended this product.
Rewarded for feedback, but gave an honest & objective review.
I love this tablet because it's so light and the touch But put a nickname What's your name responsiveness with the S pen Is really good The battery life tends to last me all day.
I recommended this product.
Rewarded for feedback, but gave an honest & objective review.
The amoled screen is so nice and watching youtube on the screen looks so good. the battery life is very good and amazed at how responsive the s21 plus is.
I recommended this product.
Rewarded for feedback, but gave an honest & objective review.
Really love how the s pen is so reactive and its so easy to draw on the tablet. The battery life is so impressive
I recommended this product.
The display was a lot better than I thought it would be when I traded my other tablet in!!! Battery lasts the whole week for me before I need a new charge, and the performance is phenomenal with the stylus compatibility being so good between my laptop and the tablet and the speakers are so loud!!!
I do digital portrait art and I found this tablet extremely helpful very lasted performance was there the performance was there The Stylist was impeccable I couldn't ask for better I'm so glad with using the product I hope that I can make one mind very soon it's on my wish list but it is definitely a must buy!
I recommended this product.
Rewarded for feedback, but gave an honest & objective review.
I was able to see the new S12+ tablet today and was genuinely impressed. The size of it is massive. I realised if I purchase this tablet there is no need for me to have a laptop. I do a lot of drawing for my uni and this will make a great edition.
I recommended this product.
Thank you for sharing your thoughts, Adam! It’s great to hear that the Galaxy Tab S12+ made such a strong impression when you tried it. Its large 12.6" display gives you plenty of room to bring your drawings to life, making it a great option for university work and creative projects. We’re pleased to hear you can see it becoming a real alternative to a laptop for your needs. ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
I love the screen quality and reactiveness with the s pen. It’s a perfect device to do my university work anywhere I want.
I recommended this product.
Lovely to hear that you’ve found the Galaxy Tab S12+ to be the perfect companion for your university work! Its stunning 12.6" display, smooth S Pen experience and lightweight design make it ideal for studying on the go. It’s a brilliant tool to support you as you open this exciting new chapter in your life! ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
The amoled screen is so nice and it’s so responsive. I was watching videos on YouTube and it looks so clear. Really impressed and now definitely thinking of upgrading my current tablet.
I recommended this product.
Thank you for your lovely feedback, Lila! We’re delighted to hear that the Galaxy Tab S12+ has impressed you with its vibrant AMOLED display and responsiveness. It’s great to know that your YouTube videos look so clear and that the experience has you considering an upgrade. We’d love to welcome you to the latest generation of Samsung tablets! ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
The app pen is very responsive and the 24 hour battery life is great. The performance and editing features will also come in really handy
I recommended this product.
It’s great to hear that you’re enjoying the S Pen’s responsiveness and battery life on your Galaxy Tab S12+! With its precise input and versatile editing tools, it’s a great companion for both productivity and creative work. We’re pleased to hear that its performance and features are already proving useful for what you have planned. ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
I love the tablet it is great. Really light and the pen is great
I recommended this product.
It’s wonderful to hear that you love your Galaxy Tab S12+, Nana! Its lightweight, premium design and brilliant S Pen make it a great companion for multitasking. Thank you for the five stars and lovely feedback! ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
Samsung dex looks so good on the tablet making it feel like a pc. The s pen is so responsive as well and really impressed how the eco system works.
I recommended this product.
Thank you for rating the Galaxy Tab S12+ five stars, Denz! It’s great to hear that you’re enjoying the PC-like experience Samsung DeX brings to the Galaxy Tab S12+, along with the responsive S Pen and the seamless way your Galaxy devices work together. We’re delighted that the versatility of the Galaxy ecosystem has impressed you! ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
Has a great battery life and easy connectivity options the display screen is so clear great for graphics and its got a fantastic performance
I recommended this product.
We’re pleased to hear that you’re enjoying the Galaxy Tab S12+ and its impressive performance, Emma! The clear, vibrant 12.6"display is a great fit for graphics work, while the convenient connectivity options and reliable battery life make it a versatile companion for both work and everyday use! ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
I tried the S12 today in Liverpool and honestly really enjoyed using it. What stood out to me was how smooth and responsive everything felt, while the larger screen made it much more enjoyable for watching videos, browsing and getting things done. It felt like something I could actually use day to day, especially because it’s powerful without feeling too bulky.
I recommended this product.
It’s great to hear that you enjoyed trying the fantastic Galaxy Tab S12+ in Liverpool! Its slim, lightweight design makes it comfortable to use day to day, while the large 12.6" Dynamic AMOLED 2X display is ideal for watching videos, browsing and getting things done. Combined with its powerful performance and smooth, responsive experience, it offers a great balance of productivity and entertainment without feeling bulky. Thank you for sharing your first impressions with us! ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
The screen on tab 12+ is super smooth with very vibrant colours. It feels very premium and I am looking for a device with this level of quality. The screen is large which is essential for students like myself. I would give it a 10/10 and highly recommend based on my experience today.
I recommended this product.
Thank you for such a great review, Sully! It’s fantastic to read that the Galaxy Tab S12+ has impressed you with its smooth display, vibrant colours and premium design. Its spacious 12.6" screen provides plenty of room for studying, reading and multitasking, making it a great companion for student life. We’re delighted that your experience has earned it a 10/10 recommendation! ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
Really like the new the 26 plus and the ai features that you can access. Really impressed with how actionable nudge works and how quickly u can access everything.
I recommended this product.
We’re delighted to hear that you’re a fan of the amazing Galaxy S26+ and that you’re enjoying its impressive range of AI features, Kendra! It’s great to hear how much you appreciate Now Nudge, too. By understanding the context on your screen, it can suggest helpful shortcuts, reduce the steps needed to complete tasks and even offer Autofill suggestions to make everyday interactions easier. Enjoy making the most of your brilliant AI phone! ^CL at Samsung Support
Rewarded for feedback, but gave an honest & objective review.
Quite a nice experience with Samsung Tab S12+ and thr Flip.
I recommended this product.
It is amazing to see how much you are loving the new Tab S12+ and our flip devices, Sanket! We have worked hard to give you the best, and we are delighted to see this has been achieved! Enjoy! ^LB at Samsung Support
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I have got the s25 ultra, its absolutely amazing, honestly I was considering the 17pro max, pixel 10 pro xl, and the s25 ultra for over 3 months, and did lots of comparisons, all were good products, but by far the s25 ultra blows everything out of the water, its the king of all phones. Looks amazing, super snappy and powerful with the smpdragon 8 elite Gen 4, the best camera in smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI …functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI … functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.
I recommended this product.
We’re thrilled to see how much you are enjoying your S25 Ultra, Rajjdeep! It’s great that after deep research, the incredible capabilities of this model blew you away. The sleek design is perfectly complimented by the rich display and the speedy processor, which works in harmony with the battery to give you life all day. The 200 MP main camera lens captures true to life images, which can be edited easily with Galaxy AI. It’s the ideal device for gaming, work, and play - this model really has your back! ^SK at Samsung Support
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