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SUPPORT ALERT
End of e-mail service for Samsung Smart Camera
In response to requests from our customers, we have continued to provide the email transmission service years after the discontinuation of our digital camera business.
SUPPORT NEWS
Wearing the Samsung Galaxy Watch/Fit
Dear Samsung Customer,
In this section, we will give you guidance on how to wear your Galaxy Watch/Fit correctly and provide information for customers who have sensitive skin and may have reactions to any of the materials used in the product.
SUPPORT NEWS
One UI 5.1 upgrade with Android 13 - Model list
Dear Samsung Customer,
We would like to inform you about the One UI 5.1 upgrade with Android 13 update for our Galaxy customers.
Kindly refer to below link for details.
Find additional information
WhatsApp Us
![Windows Update Information]()
![Windows Update Information]()
WhatsApp for Technical support or query, Service centre location, Repair status, Demo and installation request, New offers and more.
Remote Support
![Screen Replacements for Galaxy Smartphones]()
![Screen Replacements for Galaxy Smartphones]()
Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.
Repair Services
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![]()
Arrange an appointment to experience a shorter waiting time.
Service Center Visit Appointment
![Service Center Visit Appointment]()
![Service Center Visit Appointment]()
Book a service appointment at your nearest service center.
Samsung Members Community
![Australian Consumer Rights]()
![Australian Consumer Rights]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Warranty
![Warranty]()
![Warranty]()
Register your product and find out what's covered
Galaxy Battery
![Smart Simulator]()
![Smart Simulator]()
Check out how you can take better care of your battery through proper use and charge.
Smart Switch and Kies
![Smart Switch Guide]()
![Smart Switch Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Galaxy Z Premier Service
![Get Started]()
![Get Started]()
Special customer care services are available when you purchase a Galaxy Foldable device.
Samsung Recycling Program
![Samsung Service: Terms & Conditions | Privacy Policy]()
![Samsung Service: Terms & Conditions | Privacy Policy]()
Know how you can safely recycle your product and keep the environment more GREENER
Windows Update Information
![Features & Apps]()
![Features & Apps]()
Keep your Samsung Account secure
![Samsung Smart View]()
![Samsung Smart View]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
Maintenance mode
![Maintenance mode]()
![Maintenance mode]()
How to use Galaxy Maintenance mode to secure your device when a repair is in progress.
How to
Contact Info
Digital Service Center
![DSC icon image]()
![DSC icon image]()
Get customized support, access to DIY videos and FAQs, or schedule a callback request to connect with an expert.
WhatsApp(English / हिंदी)
![WhatsApp image icon]()
![WhatsApp image icon]()
WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request
Available 24 Hours / 7 days
Available 24 Hours / 7 days
Sign Language
![Sign language image]()
![Sign language image]()
Video call with Sign Language interpreter assisted by Samsung product expert.
Operation Hour: Monday - Friday 11:00-16:00
Operation Hour: Monday - Friday 11:00-16:00
24 Hours Phone Support (India)
![image of phone dialer]()
![image of phone dialer]()
1-800-5-726-7864 (1-800-5-SAMSUNG)
1-800-40-726-7864 (1-800-40-SAMSUNG)
1-800-40-726-7864 (1-800-40-SAMSUNG)
Face-to-Face Support
![Image of location icon]()
![Image of location icon]()
Whether your product is in warranty or out of warranty, we're here to help.
Remote Service
![Image of RM icon]()
![Image of RM icon]()
Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Phone Support (Bangladesh, Sri Lanka, Nepal)
![Image of caller icon]()
![Image of caller icon]()