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SUPPORT ALERT
The latest Coronavirus (COVID-19) updates for our customers
Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines.
SUPPORT NEWS
One UI 4 upgrade with Android 12 - Schedule
Dear Samsung customer,
Thank you for taking an interest in our products and services.
We would like to inform you about the One UI 4 upgrade with Android 12 update for our Galaxy customers.
Find additional information
WhatsApp Us
![Windows Update Information]()
![Windows Update Information]()
WhatsApp for Technical support or query, Service centre location, Repair status, Demo and installation request, New offers and more.
Remote Support
![Screen Replacements for Galaxy Smartphones]()
![Screen Replacements for Galaxy Smartphones]()
Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.
Repair Services
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Arrange an appointment to experience a shorter waiting time.
Service Center Visit Appointment
![Service Center Visit Appointment]()
![Service Center Visit Appointment]()
Book a service appointment at your nearest service center.
Samsung Members Community
![Australian Consumer Rights]()
![Australian Consumer Rights]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Warranty
![Warranty]()
![Warranty]()
Register your product and find out what's covered
Galaxy Battery
![Smart Simulator]()
![Smart Simulator]()
Check out how you can take better care of your battery through proper use and charge.
Smart Switch and Kies
![Smart Switch Guide]()
![Smart Switch Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Galaxy Z Premier Service
![Get Started]()
![Get Started]()
Special customer care services are available when you purchase a Galaxy Foldable device.
Samsung Service: Terms & Conditions│Data Backup and Deletion
![SmartThings FAQ]()
![SmartThings FAQ]()
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy.
Samsung Recycling Program
![Samsung Service: Terms & Conditions | Privacy Policy]()
![Samsung Service: Terms & Conditions | Privacy Policy]()
Know how you can safely recycle your product and keep the environment more GREENER
Windows Update Information
![Features & Apps]()
![Features & Apps]()
Keep your Samsung Account secure
![Samsung Smart View]()
![Samsung Smart View]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
How to
Notice (सूचना)
Dear Customer, in order to serve you better, we have migrated from web chat support (Live chat) to WhatsApp - You may WhatsApp us on 1800 5 7267864 We are delighted to inform that along with English, Samsung WhatsApp support is now also available in Hindi language. प्रिय ग्राहक, हमें यह बताते हुए खुशी हो रही है कि सैमसंग व्हाट्सएप सपोर्ट अब हिंदी भाषा में भी उपलब्ध है। WhatsApp us (हमें व्हाट्सएप करें) on 1800 5 7267864 : Click hereContact Info
WhatsApp(English / हिंदी)
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WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request
Available 24 Hours / 7 days
Sign Language
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Video call with Sign Language interpreter assisted by Samsung product expert.
Operation Hour: Monday - Friday 11:00-16:00
Email Support Sri Lanka
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We'll respond within 24 hours of your request.
Email : support.lk@samsung.com
24 Hours Phone Support (India)
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1-800-5-726-7864 (1-800-5-SAMSUNG)
1-800-40-726-7864 (1-800-40-SAMSUNG)
Face-to-Face Support
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Whether your product is in warranty or out of warranty, we're here to help.
Remote Service
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Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
Phone Support (Bangladesh, Sri Lanka, Nepal)
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Apps & Services Customer Support
Samsung Pay : 1800-123-7729Samsung Free : 1800 40 SAMSUNG (7267864)