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The latest Coronavirus (COVID-19) updates for our customers
Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines.
One UI 3 upgrade with Android 11 - Schedule
Dear Samsung customer,
Thank you for taking an interest in our products and services.
We would like to inform you about the One UI 3 upgrade with Android 11 update for our Galaxy customers.
Find additional information
WhatsApp Us
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WhatsApp for Technical support or query, Service centre location, Repair status, Demo and installation request, New offers and more.
Remote Support
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![Screen Replacements for Galaxy Smartphones]()
Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.
Repair Services
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Arrange an appointment to experience a shorter waiting time.
Service Center Visit Appointment
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![Service Center Visit Appointment]()
Book a service appointment at your nearest service center.
Samsung Members Community
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![Australian Consumer Rights]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Warranty
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![Warranty]()
Register your product and find out what's covered
Galaxy Battery
![Smart Simulator]()
![Smart Simulator]()
Check out how you can take better care of your battery through proper use and charge.
Smart Switch and Kies
![Smart Switch Guide]()
![Smart Switch Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Galaxy Z Premier Service
![Get Started]()
![Get Started]()
Special customer care services are available when you purchase a Galaxy Foldable device.
Samsung Service: Terms & Conditions│Data Backup and Deletion
![SmartThings FAQ]()
![SmartThings FAQ]()
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy.
Samsung Recycling Program
![Samsung Service: Terms & Conditions | Privacy Policy]()
![Samsung Service: Terms & Conditions | Privacy Policy]()
Know how you can safely recycle your product and keep the environment more GREENER
Windows Update Information
![Features & Apps]()
![Features & Apps]()
Keep your Samsung Account secure
![Samsung Smart View]()
![Samsung Smart View]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
How to
THE LATEST CORONAVIRUS (COVID-19) UPDATES FOR OUR CUSTOMERS
Latest Update Date: 27.11.2020
At Samsung, the safety and wellbeing of our customers and employees is a top priority. In complete adherence to guidelines laid out by the central and state administrations, we are gradually opening our call centers and service centers. We will operate with limited capacity in the current scenario, strictly following social distancing and safety precautions.
We however remain committed as ever to serve you and encourage you to continue using the digital platforms mentioned below to address your queries:
So to Chat with us: Click here
WhatsApp us on 180057267864 or Click here
Email us: support.india@samsung.com or Click here
To track your repair: Click here
Please stay safe and healthy. Our best wishes to you and your loved ones.
Contact Info
24 Hours Phone Support (India)
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1-800-5-726-7864 (1-800-5-SAMSUNG)
1-800-40-726-7864 (1-800-40-SAMSUNG)
Phone Support (Bangladesh, Sri Lanka, Nepal)
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Face-to-Face Support
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Whether your product is in warranty or out of warranty, we're here to help.
Online
WhatsApp
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WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request
Available 24 Hours / 7 days
Remote Service
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Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
