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The latest Coronavirus (COVID-19) updates for our customers
Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines. See more details from below link.
Find additional information
Warranty and Extended Warranty
![Warranty and Extended Warranty]()
![Warranty and Extended Warranty]()
WhatsApp Us
![Windows Update Information]()
![Windows Update Information]()
WhatsApp for Technical support or query, Service centre location, Repair status, Demo and installation request, New offers and more.
Samsung Members Community
![Australian Consumer Rights]()
![Australian Consumer Rights]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Galaxy Z Premier Service
![Get Started]()
![Get Started]()
Special customer care services are available when you purchase a Galaxy Foldable device.
Smart Switch and Kies
![Smart Switch Guide]()
![Smart Switch Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Remote Support
![Screen Replacements for Galaxy Smartphones]()
![Screen Replacements for Galaxy Smartphones]()
Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.
Galaxy Battery
![Smart Simulator]()
![Smart Simulator]()
Check out how you can take better care of your battery through proper use and charge.
Samsung Service: Terms & Conditions│Data Backup and Deletion
![SmartThings FAQ]()
![SmartThings FAQ]()
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy.
Samsung Recycling Program
![Samsung Service: Terms & Conditions | Privacy Policy]()
![Samsung Service: Terms & Conditions | Privacy Policy]()
Know how you can safely recycle your product and keep the environment more GREENER
Windows Update Information
![Features & Apps]()
![Features & Apps]()
Keep your Samsung Account secure
![Samsung Smart View]()
![Samsung Smart View]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
How to
At Samsung, the safety and wellbeing of our customers and employees is a top priority. In complete adherence to guidelines laid out by the central and state administrations, we are gradually opening our call centers and service centers. We will operate with limited capacity in the current scenario, strictly following social distancing and safety precautions.
We however remain committed as ever to serve you and encourage you to continue using the digital platforms mentioned below to address your queries:
So to Chat with us: Click here
Email us: support.india@samsung.com or Click here
To track your repair: Click here
Please stay safe and healthy. Our best wishes to you and your loved ones.
