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Product Support

Get help, find answers, download drivers, manuals and more.

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      SUPPORT ALERT

      End of e-mail service for Samsung Smart Camera

      In response to requests from our customers, we have continued to provide the email transmission service years after the discontinuation of our digital camera business.

      Other News and Alert
      SUPPORT NEWS

      Wearing the Samsung Galaxy Watch/Fit

      Dear Samsung Customer,
      In this section, we will give you guidance on how to wear your Galaxy Watch/Fit correctly and provide information for customers who have sensitive skin and may have reactions to any of the materials used in the product.

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      SUPPORT NEWS

      One UI 5 upgrade with Android 13 - Tips & Schedule

      Dear Samsung Customer,
      We would like to inform you about the One UI 5 upgrade with Android 13 update for our Galaxy customers.
      Kindly refer to below link for details.

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      Find additional information

      WhatsApp Us
      Windows Update Information Windows Update Information

      WhatsApp for Technical support or query, Service centre location, Repair status, Demo and installation request, New offers and more.
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      Remote Support
      Screen Replacements for Galaxy Smartphones Screen Replacements for Galaxy Smartphones

      Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.
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      Repair Services

      Arrange an appointment to experience a shorter waiting time.
      Book a Service Request Track my repair

      Service Center Visit Appointment
      Service Center Visit Appointment Service Center Visit Appointment

      Book a service appointment at your nearest service center.
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      Samsung Members Community
      Australian Consumer Rights Australian Consumer Rights

      Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
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      Warranty
      Warranty Warranty

      Register your product and find out what's covered
      Warranty Information Register your product

      Galaxy Battery
      Smart Simulator Smart Simulator

      Check out how you can take better care of your battery through proper use and charge.
      View now

      Smart Switch and Kies
      Smart Switch Guide Smart Switch Guide

      Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
      Smart switch Samsung kies

      News & Alerts
      Galaxy Battery Galaxy Battery

      For important products and service announcements.
      Learn more

      Galaxy Z Premier Service
      Get Started Get Started

      Special customer care services are available when you purchase a Galaxy Foldable device.

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      Samsung Service: Terms & Conditions│Data Backup and Deletion
      SmartThings FAQ SmartThings FAQ

      Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy.
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      Samsung Recycling Program
      Samsung Service: Terms & Conditions | Privacy Policy Samsung Service: Terms & Conditions | Privacy Policy

      Know how you can safely recycle your product and keep the environment more GREENER
      Learn more

      Windows Update Information
      Features & Apps Features & Apps

      Windows 11 information Windows 10 update information

      Keep your Samsung Account secure
      Samsung Smart View Samsung Smart View

      Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
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      Explore

      Stories that inspire you to do more with your Samsung devices.
      Go Explore

      Maintenance mode
      Maintenance mode Maintenance mode

      How to use Galaxy Maintenance mode to secure your device when a repair is in progress.
      Learn more
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      How to

      Useful Tips for Galaxy Useful Tips for Galaxy
      Galaxy Image Galaxy Image
      Learn more
      Tips to use Smart TV Tips to use Smart TV
      Smart TV image Smart TV image
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      Useful guide for Home Appliances Useful guide for Home Appliances
      home appliances home appliances
      Learn more

      Contact Info

      WhatsApp(English / हिंदी)

      WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request

      Available 24 Hours / 7 days
      WhatsApp

      Sign Language

      Video call with Sign Language interpreter assisted by Samsung product expert.

      Operation Hour: Monday - Friday 11:00-16:00
      Video chat with us

      Email Support

      We'll respond within 24 hours of your request.
      Email Us

      24 Hours Phone Support (India)

      1-800-5-726-7864 (1-800-5-SAMSUNG)
      1-800-40-726-7864 (1-800-40-SAMSUNG)
      ☏ : Tollfree Helpline 1 ☏ : Tollfree Helpline 2

      Face-to-Face Support

      Whether your product is in warranty or out of warranty, we're here to help.
      Find a Samsung service center Book an Appointment

      Remote Service

      Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
      Remote Service

      CEO Office

      CEO Office
      Indian customers only

      Phone Support (Bangladesh, Sri Lanka, Nepal)

      Bangladesh, SriLanka, Nepal Phone Support

      Apps & Services Customer Support

      Samsung Pay : 1800-123-7729
      Samsung Free : 1800 40 SAMSUNG (7267864)
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