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Topics
SUPPORT ALERT
The latest Coronavirus (COVID-19) updates for our customers
Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines.
SUPPORT NEWS
One UI 3 upgrade with Android 11 - Schedule
Dear Samsung customer,
Thank you for taking an interest in our products and services.
We would like to inform you about the One UI 3 upgrade with Android 11 update for our Galaxy customers.
Find additional information
WhatsApp Us
![Windows Update Information]()
![Windows Update Information]()
WhatsApp for Technical support or query, Service centre location, Repair status, Demo and installation request, New offers and more.
Remote Support
![Screen Replacements for Galaxy Smartphones]()
![Screen Replacements for Galaxy Smartphones]()
Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.
Repair Services
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Arrange an appointment to experience a shorter waiting time.
Service Center Visit Appointment
![Service Center Visit Appointment]()
![Service Center Visit Appointment]()
Book a service appointment at your nearest service center.
Samsung Members Community
![Australian Consumer Rights]()
![Australian Consumer Rights]()
Share tips, reviews, and your own brilliant solutions with other Galaxy users in the Community.
Warranty
![Warranty]()
![Warranty]()
Register your product and find out what's covered
Galaxy Battery
![Smart Simulator]()
![Smart Simulator]()
Check out how you can take better care of your battery through proper use and charge.
Smart Switch and Kies
![Smart Switch Guide]()
![Smart Switch Guide]()
Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.
Galaxy Z Premier Service
![Get Started]()
![Get Started]()
Special customer care services are available when you purchase a Galaxy Foldable device.
Samsung Service: Terms & Conditions│Data Backup and Deletion
![SmartThings FAQ]()
![SmartThings FAQ]()
Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy.
Samsung Recycling Program
![Samsung Service: Terms & Conditions | Privacy Policy]()
![Samsung Service: Terms & Conditions | Privacy Policy]()
Know how you can safely recycle your product and keep the environment more GREENER
Windows Update Information
![Features & Apps]()
![Features & Apps]()
Keep your Samsung Account secure
![Samsung Smart View]()
![Samsung Smart View]()
Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
How to
Contact Info
24 Hours Phone Support (India)
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1-800-5-726-7864 (1-800-5-SAMSUNG)
1-800-40-726-7864 (1-800-40-SAMSUNG)
Phone Support (Bangladesh, Sri Lanka, Nepal)
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Face-to-Face Support
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Whether your product is in warranty or out of warranty, we're here to help.
Online
WhatsApp
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WhatsApp for Technical support or query, Service centre location, Repair status, Demo & Installation request
Available 24 Hours / 7 days
Remote Service
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Remote diagnostics by our specially trained technicians for your Galaxy device and Samsung TV
