Offer

Samsung Care+,
A worry-free total care service

Plan for the unplanned with extended coverage.

A young woman is holding a smartphone in front of her chest with both hands. Her eyes are closed and she has a contented smile. Superimposed on top of the image is a graphical image of a smartphone screen showing the heart-shaped Samsung Care+ logo. Below the logo, there are three lines of text: "Accidental damage coverage", "Samsung genuine parts", and "Samsung-certified repair service", with a ticked checkbox to the right of each line.
"A woman is sleeping in a bed as birds chirp outside. When her smartphone alarm goes off, she reaches for her phone and accidentally knocks it off the bedside table. The text “Mornings happen” appears.

Life happens but Samsung Care+ has you covered

Enjoy peace of mind with Samsung Care+, a wide-ranging mobile care plan for your new Galaxy phone. You’ll stay protected beyond the standard warranty, with coverage for all accidental damage for up to 2 years. Whatever happens, our Galaxy experts will work to help get you back on track.

A closeup view shows a person's feet standing precariously on a wobbly kitchen stool. The stool is tilting to the right, with only one of its three legs on the floor, and the person's smartphone is falling to the ground in mid-air.

Here’s what’s covered

An icon for "Hardware repairs": a smartphone overlaid with a small wrench.

Samsung Genuine Parts

Get your phone fixed
and looking brand new.

An icon for "Software coverage": a smartphone overlaid with two mechanical gears.

Authorised Service Centre Repairs

Trust your phone with expert
technicians.

An icon for "Battery replacement": a battery overlaid with a two-arrow cycle.

Extensive Cost Savings

Save big on extensive repairs with
a low deductible per claim.

An icon for "Battery replacement": a battery overlaid with a two-arrow cycle.

Accidental Damage Repair

Get liquid damages and
cracked screens fixed.

An icon for "Battery replacement": a battery overlaid with a two-arrow cycle.

Extended Warranty*

Keep your phone protected for
up to 2 years.

An icon for "Battery replacement": a battery overlaid with a two-arrow cycle.

Free Pick-up

Repair your device from the
comfort of your home.

* Samsung Care+ prices are subject to change without notice.
**Samsung Care+ coverage may vary by country, model and deductibles may apply.

How is it better than the warranty?

  • Basic manufacturer warranty covers

    • Phone breakdown
    • Walk in and repairs at ASC center
    • 1-Year battery warranty
    • 24 hours remote diagnostics
  • Samsung Care+ Covers

    • Extended Warranty - Covers technical & mechanical failure for 1 year.
    • Screen Protection - Covers front screen damage for 1 year.
    • Accidental Damage & Liquid Damage - Covers accidental front & back screen damage & liquid damage for 1 year..
    • Comprehensive Protection - Covers accidental physical & liquid damage (including screen) and technical or mechanical failure for 2 years.
  • Does not cover

    Loss of the smartphone
    Theft of the smartphone
    Devices with modified software or hardware

How and where to buy

Getting covered is easy. You can buy Samsung Care+ with your new Galaxy phone or within 30 days of your purchase date. Just choose one of the online or offline options below.

An icon for "Offline Retailers": a shopfront overlaid with a small shopping bag in the bottom right corner. The shopping bag has a smartphone icon and the heart-shaped Samsung Care+ logo on it.

Samsung Experience Stores

An icon for "Samsung.com": a computer monitor showing the text "Samsung", overlaid with a small shopping bag in the bottom right corner. The shopping bag has a smartphone icon and the heart-shaped Samsung Care+ logo on it.

Samsung Online Shop

An icon for "Samsung Care+ Online Store": a computer monitor showing the heart-shaped Samsung Care+ logo, overlaid with a small shopping bag in the bottom right corner, with the same Samsung Care+ logo on it.

Samsung Care+
Online Store

An icon for "Samsung Members App": a circle containing two person symbols, overlaid with a small shopping bag in the bottom right corner. The shopping bag has the heart-shaped Samsung Care+ logo on it.

Samsung My Galaxy App

An icon for "Software coverage": a smartphone overlaid with two mechanical gears.

Samsung Authorized
Service Centers

  • Samsung Experience Store
  • Samsung Online Shop
  • Samsung Care+ Online Store
  • My Galaxy App
  • Samsung Authorized Service Centers

Samsung Experience Store

Visit your nearest Samsung Experience Store

A Samsung professional will help you find out your device status and purchase Samsung Care+ at your nearest Samsung Experience Store.

Relax. You're covered.

Once you are activated, you can enjoy your new Galaxy phone to the fullest. Plus, check your coverage status anytime on the Samsung Members app.

Samsung Online Shop

Register in our Samsung Online Shop

Log in with your phone number, select the Smartphone and the Samsung Care+ plan you want to purchase.

Complete your purchase

Head to the checkout to buy Samsung Care+ plan.

Relax. You're covered.

Once you are activated, you can enjoy your new Galaxy phone to the fullest. Plus, check your coverage status anytime on the My Galaxy app.

Samsung Care+ Online Store

Register in our Samsung Online Shop

Log in with your phone number, select the Smartphone and the Samsung Care+ plan you want to purchase.

Complete your purchase

Head to the checkout to buy Samsung Care+ plan.

Relax. You're covered.

Once you are activated, you can enjoy your new Galaxy phone to the fullest. Plus, check your coverage status anytime on the My Galaxy app.

My Galaxy App

Click on the Samsung Care+ Banner

Click on the Samsung Care+ banner on your My Galaxy app screen to get redirected to samsung.serify.tech.

Complete your purchase

Head to the checkout to buy Samsung Care+ plan.

Relax. You're covered.

Once you are activated, you can enjoy your new Galaxy phone to the fullest. Plus, check your coverage status anytime on the My Galaxy app.

Samsung Authorized Service Centers

Visit your nearest Samsung Authorized Service Center

A Samsung professional will help you find out your device status and help you with the Samsung Care+ plan.

Relax. You're covered.

Once you are activated, you can enjoy your new Galaxy phone to the fullest. Plus, check your coverage status anytime on the Samsung Members app.

Start here.
Discover the right Galaxy for you

Galaxy S20

Galaxy S20 in Cosmic Grey, front and back views. Galaxy S20 in Cloud Blue, front and back views. Galaxy S20 in Cloud Pink, front and back views.
Cosmic Gray
Capacity

128GB

Capacity

128GB

Capacity

128GB

Galaxy Note 10+

Galaxy Note10+ in Aura Black, front and back views, with S Pen alongside. Galaxy Note10+ in Aura Glow, front and back views, with S Pen alongside. Galaxy Note10+ in Aura White, front and back views, with S Pen alongside.
Aura Black
Capacity

256GB

Capacity

256GB

Capacity

256GB

Galaxy A50

Galaxy A50 in Black, front and back views. Galaxy A50 in White, front and back views. Galaxy A50 in Blue, front and back views.
Select the Colors
Black
Capacity

64GB

Capacity

64GB

Capacity

64GB

Contact us here.

Customer Care : 1800 202 1234 (Toll Free Number)
Mon – Sun : 9 AM – 9 PM
Email id : support.careplus@samsung.com

(For B2B Customers & Bulk order)
Email id: sales.enquiry@samsung.com
Website: https://www.samsung.com/in/store/corporate/

It’s easy to find your IMEI number

To make a claim or check your coverage, you’ll need your 15-digit IMEI number ready. Here’s how to find it.

An icon for Method 1: a smartphone screen overlaid with a speech bubble containting the text "*#06#"

Method 1

Dial *#06# from your phone. Your IMEI number will appear on your screen.

An icon for Method 2: a smartphone screen with a lowercase letter "i" on it.

Method 2

On your phone, go to Settings and then tap About phone. Look for your IMEI number on the screen.

Find out more

Frequently Asked Questions

Answer to the most common questions about Samsung Care+