Smart Switch | Samsung India

Happiness is an easy transfer

Smart Switch makes switching easy. Seamlessly transfer photos, settings, contacts and more.

Anyone can use it easily

Transfer schedules, alarms, call logs, photos and more to your new Galaxy with Smart Switch.

Transfer data regardless of the OS

Smart Switch works on most devices, making it easy for anyone upgrading to a new Galaxy smartphone.

Convenience at your fingertips

Whether it’s wireless or through a USB cable, there’s more than one way to transfer data seamlessly.

Send wirelessly

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Transfer wirelessly

STEP 1

Go to Settings > “Cloud and Accounts” > “Smart Switch” and select “Wireless”* on both your old device and your new Galaxy smartphone.

STEP 2

Select “Send” on your old device and “Receive” on your new Galaxy smartphone.

STEP 3

Select items to transfer and click “Transfer”.

*For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “Wireless”.

STEP 1

On your old device, go to “Settings” > “Cloud Storage” > “Back up Cloud Storage” to back up your data.

Ensure that Wi-Fi® connection is established.

STEP 2

On your new Galaxy smartphone, go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “Wireless”¹.

Select “Galaxy smartphone to receive” and choose your old device accordingly when prompted.

Sign in to your Cloud Storage Account² from your Galaxy smartphone.

STEP 3

Select items to transfer and click “Transfer”.

¹For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “Wireless”.
²Upon signing in to your Cloud Storage Account, if prompted, do ensure to turn off two-factor authentication.

Connect via USB cable

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Transfer via USB Cable

STEP 1

Go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “USB Cable”* on both your old device and your new Galaxy smartphone.

STEP 2

Connect both devices with the USB cable and USB Connector to begin.

STEP 3

Select “Send” on your old device and “Receive” on your new Galaxy smartphone.

STEP 4

Select items to transfer and click “Transfer”.

*For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “USB Cable”.

STEP 1

On your new Galaxy smartphone, go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “USB Cable”.

STEP 2

Connect both devices with the USB cable and USB Connector to begin. Select “Trust” on your old device when prompted.

STEP 3

Select items to transfer and click “Transfer”.

Restore via SD card

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Restore via SD card

STEP 1

Go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “External Storage” on the Smart Switch app*.

STEP 2

Select your content and start “Back Up”.

STEP 3

Remove your microSD card/external USB storage from your old device and connect it to your new device.

On your new device, go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “External Storage”*.

STEP 4

Select your content and start “Restore”.

Ensure that your old device has a microSD card inserted or is connected to an external USB storage device (OTG connector required).

*For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “External Storage (SD card, USB storage)”.

STEP 1

Install Smart Switch¹ and use it to back up your data on your old device. Select “External Storage”.

STEP 2

Select your content and start “Back Up”.

STEP 3

Go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “External Storage”*.

STEP 4

Select your content and start “Restore”.

Ensure that your old device has a microSD card inserted or is connected to an external USB storage device (OTG connector required).

¹Not available for devices running on iOS
*For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “External Storage (SD card, USB storage)”.

Convenience at your fingertips

Whether it’s wireless or through a USB cable, there’s more than one way to transfer data seamlessly.

Send wirelessly

LEARN MORE

Connect via USB cable

LEARN MORE

Restore via SD card

LEARN MORE

Transfer wirelessly

STEP 1

Go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “Wireless”* on both your old device and your new Galaxy smartphone.

STEP 2

Select “Send” on your old device and “Receive” on your new Galaxy smartphone.

STEP 3

Select items to transfer and click “Transfer”.

*For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “Wireless”.

STEP 1

On your old device, go to “Settings” > “Cloud Storage” > “Back up Cloud Storage” to back up your data.

Ensure that Wi-Fi® connection is established.

STEP 2

On your new Galaxy smartphone, go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “Wireless”¹.

Select “Galaxy smartphone to receive” and choose your old device accordingly when prompted.

Sign in to your Cloud Storage Account² from your Galaxy smartphone.

STEP 3

Select items to transfer and click “Transfer”.

¹For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “Wireless”.
²Upon signing in to your Cloud Storage Account, if prompted, do ensure to turn off two-factor authentication.

Transfer via USB Cable

STEP 1

Go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “USB Cable”* on both your old device and your new Galaxy smartphone.

STEP 2

Connect both devices with the USB cable and USB Connector to begin.

STEP 3

Select “Send” on your old device and “Receive” on your new Galaxy smartphone.

STEP 4

Select items to transfer and click “Transfer”.

*For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “USB Cable”.

STEP 1

On your new Galaxy smartphone, go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “USB Cable”.

STEP 2

Connect both devices with the USB cable and USB Connector to begin. Select “Trust” on your old device when prompted.

STEP 3

Select items to transfer and click “Transfer”.

Restore via SD card

STEP 1

Go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “External Storage” on the Smart Switch app*.

STEP 2

Select your content and start “Back Up”.

STEP 3

Remove your microSD card/external USB storage from your old device and connect it to your new device.

On your new device, go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “External Storage”*.

STEP 4

Select your content and start “Restore”.

Ensure that your old device has a microSD card inserted or is connected to an external USB storage device (OTG connector required).

*For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “External Storage (SD card, USB storage)”.

STEP 1

Install Smart Switch¹ and use it to back up your data on your old device. Select “External Storage”.

STEP 2

Select your content and start “Back Up”.

STEP 3

Go to “Settings” > “Cloud and Accounts” > “Smart Switch” and select “External Storage”*.

STEP 4

Select your content and start “Restore”.

Ensure that your old device has a microSD card inserted or is connected to an external USB storage device (OTG connector required).

¹Not available for devices running on iOS
*For Android™ Marshmallow (6.0.1): Go to “Settings” > “Back up and Reset” > “Smart Switch” and select “External Storage (SD card, USB storage)”.

Easy and secure transfer

Move data to your new Galaxy in three easy steps:

Connect

Download the latest Smart Switch app on your old and new devices, and connect them both.

Choose

In the Smart Switch app, select the content and settings you want to transfer.

Send

Start the transfer and Smart Switch will take care of the rest.

Download Smart Switch

Get the Smart Switch app on Google Play, or install Smart Switch on your PC or Mac.

Have more questions?

Find out which devices are more compatible with Smart Switch and other information.

Contact Info

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WhatsApp

Chat with Us

Remote Service

Email Support

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Contact Info

24 Hours Phone Support (India)

Phone Support (Bangladesh, Sri Lanka, Nepal)

Face-to-Face Support

Online

WhatsApp

Chat with Us

Remote Service

Email Support

CEO Office

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