Product Help & Support

Find additional info

  • Warranty
    Warranty

    Register your product and find out what's covered.

  • News & Alerts
    News & Alerts

    Find out about the latest news on Samsung innovations and updated technologies in the market.

  • Data Transfer Guide
    Data Transfer Guide

    Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.

  • Smart View
    Smart View

    Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.

  • Handy Tips for my Samsung Smartphone
    Handy Tips for my Samsung Smartphone

    Set up, manage and learn how you can optimize your device.

  • Remote Support
    Remote Support

    Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimize performance.

  • Online Service Request
    Online Service Request

    You can submit you service request from your computer.

  • Track Your Service
    Track Your Service

    Find out your Service Request Status

Contact Us

Online

Live Chat

Live Chat support with a Samsung product expert.

Email

Please send email in case of general inquiry or technical support and we will reply within 24 hours.

Track Your Service

Find out your Service Request Status

Online Service Request

You can submit you service request from your computer.

Call

800-0101Panama

Monday to Friday 7:30 AM – 7:30 PM
Saturday 8:00 AM – 1:00 PM
Sunday - Closed

1-800-726-7864Jamaica

Monday to Friday 7:30 AM – 7:30 PM
Saturday 8:00 AM – 1:00 PM
Sunday - Closed

1-800-72-6786Ecuador

Monday to Friday 7:30 AM – 7:30 PM
Saturday 8:00 AM – 1:00 PM
Sunday - Closed

0-800-726-7864Venezuela

Monday to Friday 8:00 AM – 8:00 PM
Saturday 8:30 AM – 1:30 PM
Sunday - Closed

1-800-682-3180Puerto Rico

Monday to Friday 8:30 AM – 8:30 PM
Saturday 9:00 AM – 2:00 PM
Sunday - Closed

1-809-200-7264Republica Dominicana

Monday to Friday 8:30 AM – 8:30 PM
Saturday 9:00 AM – 2:00 PM
Sunday - Closed

1-800-726-7864Trinidad & Tobago

Monday to Friday 8:30 AM – 8:30 PM
Saturday 9:00 AM – 2:00 PM
Sunday - Closed

800-0726-7864El Salvador

Monday to Friday 6:30 AM – 6:30 PM
Saturday 7:00 AM – 12:00 PM
Sunday - Closed

00-800-1-726-7864Costa Rica

Monday to Friday 6:30 AM – 6:30 PM
Saturday 7:00 AM – 12:00 PM
Sunday - Closed

1-800-299-0033Guatemala

Monday to Friday 6:30 AM – 6:30 PM
Saturday 7:00 AM – 12:00 PM
Sunday - Closed

001-800-5077267Nicaragua

Monday to Friday 6:30 AM – 6:30 PM
Saturday 7:00 AM – 12:00 PM
Sunday - Closed

800-2791-9111Honduras

Monday to Friday 6:30 AM – 6:30 PM
Saturday 7:00 AM – 12:00 PM
Sunday - Closed

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Search the nearest Samsung Service Centers in your area.

Contact Us