Help&Contact Us | Samsung Caribbean

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Online Support

WhatsApp - 24/7

Help you is now easier through our official WhatsApp channel.

We are available!
Attention 24 hours a day

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LiveChat - 24/7

Attention with our expert staff in Samsung products.

We are available!
Attention 24 hours a day

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Pre-booking

Make an appointment at our service centers.

Pre-booking

Send us an email

We will answer your questions in less than 24 hours.

Send us an email

Repair Status

Here you can find the status of your requested services.

Repair status

E-mail CEO Office

Send a message or suggestion to our Director.

E-mail CEO Office

Contact Info

Call

Monday to Friday 7:00 a.m. to 5:00 p.m.
Saturday 8:00 a.m. to 4:00 p.m.

Costa Rica: 00-800-1-726-7864

Ecuador: 1-800-72-6786

El Salvador: 800-0726-7864

Guatemala: 1-800-299-0033

Call

Monday to Friday 7:00 a.m. to 5:00 p.m.
Saturday 8:00 a.m. to 4:00 p.m.

Honduras: 800-2791-9111

Jamaica: 1-800-726-7864

Nicaragua: 001-800-5077267

Panama: 800-0101

Call

Monday to Friday 7:00 a.m. to 5:00 p.m.
Saturday 8:00 a.m. to 4:00 p.m.

Puerto Rico: 1-800-682-3180

Trinidad and Tobago: 1-800-726-7864

Venezuela: 0-800-100-5303

Dominican Republic: 1-800-751-2676

Client ALTICE Dom. Rep.

Face-to-face support

Search for the nearest Samsung Service Center in your area.

Find a Service Center

Samsung Online Store

Shop online for the latest Samsung smartphones, tablets, wearables and accessories.

Samsung Online Store

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