Use the Samsung Find app notification feature
Note: Both SmartThings Find and Samsung Find can be used from a Galaxy phone as well as from their websites.
In order to use SmartThings Find and Samsung Find, these conditions must be met:
- The phone or tablet must be turned on. If the device is powered off, only the last known location will be available.
- The device must be connected to a stable network connection.
- A Samsung account must be added to your device.
- Remote controls must be enabled on the device. This feature will be turned on by default when you add a Samsung account to your device. To access and edit these options, navigate to and open Settings, then tap Security and privacy, and then tap Lost device protection. Enable Allow this phone (or tablet) to be found, Send last location, and Offline finding by tapping their switches.
Caution: If you are using SmartThings Find or Samsung Find to locate a stolen phone or tablet, do not go directly to the location on the map. Inform the authorities and let them retrieve it for you.
If you think you left your device in a moving vehicle, such as a bus or train, or if you think it was possibly stolen, you can get frequent updates about its location. The Track location feature will send updates every 15 minutes with the device’s latest location.
1.- From the SmartThings Find or the Samsung Find, select your desired device, and then select Track location.
2.- Select Start to begin receiving location updates.
3.- If you no longer want to receive updates, simply select Stop, and then select Agree.
4.- If you are still unable to locate your phone or tablet, your carrier may have a service to help locate or suspend your device. Please contact your carrier for additional information.
5.- Samsung Find also lets you receive notifications when your device has been found. From the Samsung Find website, select your desired device, and then select the switch next to Notify me when it’s found.
6.- You may also be prompted to enable Emergency mode if your device cannot be located. Enter your email address in the pop-up message, and then select Turn on. You will receive an email when the device is located.
If your phone or tablet is somewhere in your home or car but you still can’t seem to find it, you can make it ring so you’ll be able to locate it.
1.- From the SmartThings Find or the Samsung Find, select your desired device, and then select Ring.
2.- Select Start.
3.- A ringtone will start sounding for one minute, even if the phone or tablet is set to Mute or Vibrate.
4.- Once you find the device, you can turn off the ringing by swiping Dismiss on the device, or by selecting Stop on the website.
If you turn on Notify when left behind from Samsung Find or SmartThings Find, you can receive notifications when a Galaxy device connected to your phone is disconnected.
Notes:
Samsung Find is an app available starting from One UI 6.1, and will be provided as an app update after March 2024. Until then, customers who want to immediately start using the Notify when left behind feature can do so through SmartThings Find.
Supported devices: Galaxy Watch, Galaxy Buds, S Pen Pro, Galaxy SmartTag
Supported devices for the Notify when left behind feature are the same as those for SmartThings Find.
If you set up a safe place, you won't be notified when you move away from your device.
You'll need to turn on location settings on your phone or tablet.
Galaxy SmartTag supports this feature only on Galaxy phones and tablets running Android 12 or higher.
If your tag is a third-party product, you'll need to make sure you have a firmware version that supports notifications when you walk away. Please contact the manufacturer for more details.
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