Defects of unauthorized third-party protective films on Galaxy devices

Last Update date : Nov 01. 2023

When a person places a protective film or tempered glass on their Galaxy device, they have certain expectations for the accessory’s performance. However, if the individual opted to apply a non-authorized third-party protective film, the device user could find that what they presumed to be a protective measure might not perform as intended.

Air bubbles formed under unauthorized third-party protective film on a Galaxy phone.

Potential defects in unauthorized third-party protective films

Applying an unauthorized protective film to a Galaxy device could potentially lead to a number of undesirable issues:

  • Decreased rates for touch screen response and fingerprint recognition

  • Reduced display visibility caused by stains and discoloration

  • Diminished photo quality if the camera lens is covered

  • Uneven surface (example: lifting at the edges and bubbles in the middle)

  • Difficult to attach or remove

  • Incorrect size

  • Decreased durability
Finger touching a phone screen but receiving no response. Finger touching a phone screen but receiving no response.

Impaired touch screen response due to use of unauthorized third-party protective film on a Galaxy phone.

Discolored protective film from an unauthorized third-party. Discolored protective film from an unauthorized third-party.

An unauthorized third-party protective film discoloration on a Galaxy phone.

Dust on the edge of an unauthorized third-party protective film. Dust on the edge of an unauthorized third-party protective film.

Dust collected at the edge of the unauthorized third-party protective film on a Galaxy phone.

Bubbles around the edges of an unauthorized third-party protective film. Bubbles around the edges of an unauthorized third-party protective film.

A Galaxy phone’s unauthorized third-party protective film with bubbles.

Scratches on a Galaxy phone’s unauthorized third-party protective film. Scratches on a Galaxy phone’s unauthorized third-party protective film.

Scratches on the Galaxy phone’s unauthorized third-party protective film.

Incorrectly-sized unauthorized third-party protective film on a Galaxy phone. Incorrectly-sized unauthorized third-party protective film on a Galaxy phone.

Protective film is too small to cover the Galaxy phone display.

Samsung Mobile Accessory Partnership Program

The Samsung Mobile Accessory Partnership Program, otherwise known as SMAPP, is a design and quality certification program conducted by Samsung Electronics as a way to collaborate with partners in the production of authorized third-party accessories.

Partner products that have been certified through Samsung Electronics' quality verification system are given the Designed For Samsung logo, which is printed on the product exterior or packaging box.

“Designed for Samsung” on SMAPP logo.

To ensure safe use of the product, use genuine accessories or accessories certified by Samsung Electronics.

Note: If you require further assistance, please contact your local Samsung Service Center.

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