How to reset your cell phone to factory settings?
Last Update date : Oct 12. 2022
In most cases, system failures on a Smartphone are caused by third-party applications or configurations of the Android system. Here are the steps to follow to correct these cases:
Software version used 10
Note: When you factory reset your smartphone, any data you have on your device will be deleted.
It is recommended to make a data backup before performing this process. If you find it necessary, you can do this factory reset at any Samsung service center.
1
From the home screen, swipe up or down with one finger to access the Applications screen.
2
Enter in Settings
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3
Swipe to the bottom to see more options
4
Select general administration
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5
Click on Reset
6
Tap on Reset to default values
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7
Read the information and scroll down
8
Tap on Reset. If you have set up a Samsung account or a screen lock, you need to enter your credentials to continue.
![Samsung]()
9
To delete all your data and downloaded apps, select Delete all. This will allow you to reset the device to its factory settings.
![Samsung]()
Si tienes dificultades con tu dispositivo móvil, tablet o wearables de Samsung, puedes enviarnos una pregunta en la aplicación Samsung Members.
Esto nos permite observar más de cerca lo que está sucediendo. Los datos son anonimizados y solo se conservan durante la investigación. Obtén más información sobre cómo enviar un informe de error a través de Cómo usar la aplicación Samsung Members
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