My Galaxy device is not fast charging. How do i fix it?
The latest Galaxy mobile devices are equipped with both cable and wireless charging modes. This comprehensive guide will show you how to enable these features, so you can take advantage of faster charging for your Galaxy device.
We provide various fast charging options depending on your device and adapter. You can select either cable or wireless.
For cable fast charging, there are three types: Adaptive Fast Charging (max 15W), Super Fast Charging (max 25W), and Super Fast Charging 2.0 (max 45W).
There are two types for wireless fast charging: Fast Charge 1.0 (max 9W) and Fast Charge 2.0 (max 15W).
Note:
- It's highly recommended to use Samsung authorized adapters and cables for optimal performance and safety.
- Fast charging of your Galaxy device may vary depending on device model and condition of the adapter or cable.
- To check if your device supports fast charging, check the enclosed manual or relevanat product information on samsung.com when purchasing the product.
Fast Charging
Go to "Settings", then tap "Device Care"
Tap “Battery”
Tap “Charging” and Tap the switch to activate "Fast charging" or "Fast wireless charging"
Note:
- The name of the menu may vary depending on the device model and software version.
- "Fast charging" activation is for cable charging and "Fast wireless charging" is for wireless charging. Select and enable the charging method you prefer.
- While charging, do not enable or disable this feature on your device.
Different types of chargers have varied power outputs. For optimal performance, we recommend using a Samsung authorized fast charging adapter.
Adaptive Fast Charging
- Samsung chargers that support 9V-1.67A (15W) power output show the ‘Adaptive Fast Charging’ text with a charging icon
Super Fast Charging
- Samsung chargers that support 9V-2.77A (25W), 15V-3A (45W), or 20V-2.25A (45W) power outputs show the ‘Super Fast Charging’ text with a charging icon
Note:
- Samsung does not guarantee the compatibility of third-party chargers.
How to properly connect your adapter
Firmly plug the cable in to the USB plug
Securely plug the charger in to a wall socket
Connecting the charging cable to you device´s charging port
When the battery is charged, disconnect the charger
Check to see if your adapter is connected correctly
Check that the adapter and cable are securely connected
Note:
- Disconnect the charger from your device before unplugging it from the wall socket.
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For optimal performance, use a Samsung authorized fast wireless charging pad and/or the in-box adapter.
- Fast Charging 1.0 needs the adapter which supports above 15W power (max 9W charging power)
- Fast Charging 2.0 needs the adapter which supports above 25W power (max 15W charging power)
Some models may only work with the in-box adapter. For more information, please check the enclosed manual or the samsung.com product information when purchasing your device.
Note:
- Samsung does not guarantee the compatibility of third-party chargers.
- For faster charging times, charge the battery while the device or the screen is turned off.
How to properly connect your wireless charger
Check that the wireless charger and cable are securely connected
Make sure that the device is properly placed and in contact with the coils on the wireless charger
Check to see if your wireless charger is connected and placed correctly
Check that the wireless charger and cable are securely connected
Note:
- Charging coil location may vary depending on device model.
- Device case thickness over 3mm may cause wattage to drop and produce heat, resulting in longer charging times.
- Charging times may vary due to charging conditions and case materials.
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If you are experiencing difficulties with your Samsung mobile, tablet, or wearables, you can send us a question in the Samsung Members app. Find out more about sending an error report. Learn more
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