Picture resolution taken built-in Instagram mode on camera is low and fixed.

Last Update Date : Jun 08. 2019

[Q : Picture resolution taken built-in Instagram mode on camera is low and fixed. Why is this?]

A : New ‘Instagram mode’ on Samsung Galaxy S10 allows users to directly upload pictures from the camera app to their Instagram story.


Based on internal policy of Instagram, high resolution photo is automatically compressed to limited resolution(2020x1080) when you want to upload the picture on Instagram story. Therefore user cannot select picture resolution using not only built-in Instagram mode on camera app but also Instagram app.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

Live Chat support with a Samsung product expert.

Email

Please send email in case of general inquiry or technical support and we will reply within 24 hours.

Track Your Service

Find out your Service Request Status

Online Service Request

You can submit you service request from your computer.

CEO E-mail Suggestion

If you want to send a message with any comments about how Samsung could assist you better or any suggestion to our CEO, you can do it thru this link

Call

800-0101Panama

00-800-1-726-7864Costa Rica

001-800-5077267Nicaragua

800-279-19111Honduras

800-0726-7864El Salvador

1-800-299-0033Guatemala

1-800-682-3180Puerto Rico

1-800-751-2676Republica Dominicana

1-800-726-7864Jamaica

1-800-726-7864Trinidad & Tobago

1-800-72-6786Ecuador

0-800-100-5303Venezuela

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Search the nearest Samsung Service Centers in your area.

Contact Us