Samsung Kids
samsung-kidsSolutions & Tips
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Settings
How to delete Samsung Kids
FAQ for Samsung mobile devices. Find more about How to delete Samsung Kids with Samsung Support
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Functions
Know more about the native apps of Samsung Kids
FAQ for Samsung mobile devices. Find more about Know more about the native apps of Samsung Kids with Samsung Support
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How to use the device
What is Samsung Kids?
FAQ for Samsung mobile devices. Find more about What is Samsung Kids? with Samsung Support
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How to use the device
How to use Samsung Kids
FAQ for Samsung mobile devices. Find more about How to use Samsung Kids with Samsung Support
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How to use the device
How to check and update my version of Samsung Kids
FAQ for Samsung mobile devices. Find more about How to check and update my version of Samsung Kids with Samsung Support
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Samsung Cloud Web
How to create a new PIN in Samsung Kids
FAQ for Samsung mobile devices. Find more about Continue watching videos after leaving Samsung TV Plus with Samsung Support
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Samsung Cloud Web
What Parental controls are available in Samsung Kids?
FAQ for Samsung mobile devices. Find more about What Parental controls are available in Samsung Kids? with Samsung Support
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilize a secure passkey with our step-by-step guide. Enhance your online security today.
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How to use the device
The updated trash feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet’s My Files, Gallery, or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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Get Started
Know more about Bixby and how to activate it
Learn how to set up and activate Bixby, Samsung’s AI assistant, on your Galaxy device. Discover how to use Bixby’s voice commands, text, and gestures to control devices, manage tasks, and simplify your daily life.
ADDITIONAL INFORMATION
Contact Info
WhatsApp
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![WhatsApp]()
Help you is now easier through our official WhatsApp channel.
Monday to Sunday
8:00 a.m. to 12:00 a.m.
Monday to Sunday
8:00 a.m. to 12:00 a.m.
LiveChat
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![LiveChat]()
Attention with our expert staff in Samsung products.
Monday to Sunday
8:00 a.m. to 12:00 a.m.
Monday to Sunday
8:00 a.m. to 12:00 a.m.
Online
There are a number of a different ways of contacting us via Live Chat, Email and more
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Costa Rica: 00-800-1-726-7864
Ecuador: 1-800-72-6786
El Salvador: 800-0726-7864
Guatemala: 1-800-299-0033
Costa Rica: 00-800-1-726-7864
Ecuador: 1-800-72-6786
El Salvador: 800-0726-7864
Guatemala: 1-800-299-0033
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Honduras: 800-2791-9111
Jamaica: 1-800-726-7864
Nicaragua: 001-800-5077267
Panama: 800-0101
Honduras: 800-2791-9111
Jamaica: 1-800-726-7864
Nicaragua: 001-800-5077267
Panama: 800-0101
Call
Monday to Friday 7:00 a.m. to 5:00 p.m.
Puerto Rico: 1-800-682-3180
Trinidad and Tobago: 1-800-726-7864
Venezuela: 0-800-100-5303
Dominican Republic: 1-800-751-2676
Puerto Rico: 1-800-682-3180
Trinidad and Tobago: 1-800-726-7864
Venezuela: 0-800-100-5303
Dominican Republic: 1-800-751-2676
Face to face Support
Whether your product is in warranty or out of warranty, we're here to help.