Samsung
Support Center

Whether it's a product repair or just some help and advise. There are over (number eg.524) authorised support centers across the Latin America that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.

Samsung Support Center

What product do you have?

  • Smartphone, Tablet or Wearable Smartphone, Tablet or Wearable
    Smartphone, Tablet or Wearable
    To ensure the safety of your personal information, please remember to activate the maintenance mode before sending your phone in for repair. When maintenance mode is enabled, access to customer data within the device is restricted. Please click here to find out more about maintenance mode.

    To see our Frequently Asked Questions about using maintenance mode click here.
  • 40' TV or smaller 40' TV or smaller
    40' TV or smaller
    If you have one our smaller TVs, the quickest way for us to help you is for you to visit one of our authorized support centers from the list below.
  • Other products Other products
    Other products
    For anything else, please contact us on http://www.samsung.com/latin_en/info/contactus/
    and we will be able to advise you with next steps.

Find a Support Center

Select your product

How to search?  

To find your closest Support Center,
please follow the steps below.
1. Select product category from the above options
( Mobile device, Home Appliance etc.)

2. Enter your city, town or post code

3. If no results appear, please increase the search radius (20 km, 30 km etc.)
SIDE MENU 
back to list

  • Address
  • Operating Hours
  • Phone Number
  • E-mail
  • Website
  •  Reserve

* Please note, we advise you to contact Service Center to ensure that your product can be repaired at that location

Handling Products
    Reserve
    SIDE MENU 

    Map

    Contact Info

    WhatsApp
    WhatsApp WhatsApp

    Help you is now easier through our official WhatsApp channel.

    Monday to Sunday
    8:00 a.m. a 12:00 a.m.
    Start chatting

    LiveChat
    LiveChat LiveChat

    Attention with our expert staff in Samsung products.

    Monday to Sunday
    8:00 a.m. a 12:00 a.m.
    Start chatting

    Online

    There are a number of a different ways of contacting us via Live Chat, Email and more
    Learn more

    Call

    Monday to Friday 7:00 a.m. to 5:00 p.m.

    Costa Rica: 00-800-1-726-7864

    Ecuador: 1-800-72-6786

    El Salvador: 800-0726-7864

    Guatemala: 1-800-299-0033

    Call

    Monday to Friday 7:00 a.m. to 5:00 p.m.

    Honduras: 800-2791-9111

    Jamaica: 1-800-726-7864

    Nicaragua: 001-800-5077267

    Panama: 800-0101

    Call

    Monday to Friday 7:00 a.m. to 5:00 p.m.

    Puerto Rico: 1-800-682-3180

    Trinidad and Tobago: 1-800-726-7864

    Venezuela: 0-800-100-5303

    Dominican Republic: 1-800-751-2676

    Face to face Support

    Whether your product is in warranty or out of warranty, we're here to help.
    Find a support center
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