How to troubleshoot internet connectivity for samsung tv

Connecting to a Wi-Fi network is the easiest and most seamless way to access the internet on your TV. Make sure you have your wireless network name (SSID) and password before trying to connect.

Step 3. Select Network from Connection.

Step 4. Select Network Status.

Step 5. On this screen, it is possible to see the status of the network. In addition, you can check your IP settings and try to reconnect.

When you have a problem with the Internet connection, there are a number of other ways you can try to fix it besides looking into the Network Status. We recommend the below ways.

• If you are using a wireless connection, the distance between the modem or router and the TV must be within 15.2 m, and there should be no obstacle between them. If there is any obstacle in the middle of them or the distance is more than 15.2 m, a wireless booster is required.

• Check the IP settings. You can see these at Settings > Network > Network Settings > IP Settings.

• Check for a Software Update. You can see this at Settings > Support > Software update > Update Now.

• Try the self-diagnosis feature of the TV. You can see this at Settings > Support > Self Diagnosis.

• If there is still a connection issue, you need to do a factory reset.

• The router or modem should be at a height of 1 m or 1.5 m.