24/7 Premium Support

Our Galaxy Z consultants are available 24/7 to ensure your experience with Galaxy Z.
Reach out to us on Live Support via Live Chat in the Samsung Members App. Alternatively, you may contact our call center at 800-247-4357.

Galaxy Z Care Pack Program

Sometimes life may bring an unexpected incident to your Galaxy Fold or Galaxy Z Flip. Fret not. You are entitled to a one-time screen replacement or repair within 1 year from the device purchase date.

Register your Galaxy Z for Samsung Galaxy Z Care Pack Program within 30 days from purchase to avail the One-time screen replacement or repair is applicable to the internal, foldable screen of the Galaxy Fold or Galaxy Z Flip only. Customer is liable to pay an excess fees for the screen replacement or repair for the Galaxy Z.

For the usual price payable for screen replacement or repair not covered under the Galaxy Z Premier Service, please refer to here for more information. Protection coverage may vary by country. Other terms and conditions apply.