Galaxy Z Premier Service
Your Galaxy Z Flod2 5G and Galaxy Fold come with specialized customer care services designed to deliver the best possible experience to you.
Galaxy Fold Premier Service
Your Galaxy Fold and Galaxy Z Flip come with specialised customer care services designed to deliver the best possible experience to you
Galaxy Z Premier Service
Step into a specially crafted service experience for you and your Galaxy Z Flip.
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How to register?You must register the Device in order to avail the Program by calling the toll free number of Samsung Customer Service Center and activate Galaxy Z Care Pack within 30 days from the date of purchase of the Device. Knowing that the call center agent will ask to provide personal data and insert the serial number / IMEI number of the Device and place and date of purchase.
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What's covered?Samsung Galaxy Z Care Pack Program takes care of accidental Inner screen damage and the standard warranty. All Repairs are carried out using genuine parts by our certified technician.
Screen Damage: The Inner screen Broken, affecting the functionality or the safety of your device.
* This Program covers the inner screen only but not the external screen. (External Screen not Included in this program). -
Fees when availing Samsung Galaxy Z Care PackWhen you have damaged as mentioned above and you want to use the Samsung Galaxy Z Care Pack Program, below excess or additional fee will apply:
Model Repair fee Galaxy Z Fold2 SAR 575 Galaxy Z Flip SAR 460 Galaxy Fold SAR 690
*(All above fees including VAT). -
How to avail the Samsung Galaxy Z Care PackRegister the device by contact Samsung Customer Service: 800-247-4357
Please provide personal data, and the serial number / IMEI number of the Device, and place and date of purchase.
The customer must present the invoice and the Card to benefit from this program.