55" Neo QLED QN1EF 4K Samsung Vision AI Smart TV (2025)
Gallery popup
Scan this QR code with your phone and place the object in your space.
{{upgradeResult.displayModelName}}
{{upgradeResult.discountText1}}
{{upgradeResult.description1}}
{{upgradeResult.description2}}
{{offerFinance.title}}
{{offerFinance.learnMoreCta.text}}{{offerFinance.description}}
{{galaxyForeverResult.displayModelName}}
{{galaxyForeverResult.discountText1}}
{{galaxyForeverResult.description1}}
{{galaxyForeverResult.description2}}
Choose your color
Customizable bezels sold separately
Choose your skin color
Customizable skin sold separately
-
{{item.name}}
Out Of Stock
Mordern type
-
{{item.name}}
Out Of Stock
Beveled type
-
{{item.name}}
Out Of Stock
Skin color
-
{{item.name}}
Out Of Stock
Bezel type
- Mordern type
The Frame's custom bezels magnetically click into place. Now, you can switch between styles in a snap.
Bezel type
- Beveled type
The new Beveled type bezel design offers an elegant 45-degree angled inner edge bezel.
{{tradeIn.title}}
{{tradeIn.learnMoreCta.text}}{{tradeIn.description}}
Congratulations, your trade-in will be added to your order.
-
{{item.discountPriceTextTile}} {{item.discountPriceText}} {{item.discountText1}} {{item.abondementAmountText}} {{item.spotGuaranteeAmountText}} {{item.tradeinValueText}} {{item.exclusiveTradeinUnitOfferText}} {{item.extraTradeinOfferText}} {{item.exclusiveChannerTradeinOfferText}} {{item.extraTradeinVoucherText}} {{item.specialDiscountText}}
{{item.displayModelName}}
Values will vary based on model and condition of your old device. T&Cs apply.
Dealer stock quantity
You can check the stock quantity for each region
Please select city
{{assuredBuyBack.title}}
{{newAssuredBuyBack.title}}
{{newAssuredBuyBack.learnMoreCta.text}}{{newAssuredBuyBack.description}}
Please select Samsung Assured Buyback or no coverage
{{care.title}}
{{care.learnMoreCta.text}}{{care.description}}
Please select Samsung Care+ or No to continue
-
{{item.specialText}}
-
{{warranty.title}}
{{warranty.description}}
{{warrantyResult.displayModelName}}
{{warrantyResult.discountText1}}
{{warrantyResult.description1}}
{{warrantyVd.title}}
{{warrantyVd.description}}
{{warrantyVdResult.title}}
{{warrantyVdResult.priceDisplay}}
{{delivery.headline}}
{{delivery.errorMessage}}
{{deliveryResult.priorityText}}
{{deliveryResult.mainText}}
{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.
{{deliveryResult.decText}}
{{item.disclaimer}}
{{tariffOptionResult.displayModelName}}
{{tariffOptionResult.discountText1}}
{{tariffOptionResult.description1}}
{{tariffOptionResult.description2}}
{{tariffOptionResult.description}}
{{tariffOptionResult.price}}
{{tariffOptionResult.disclaimer}}
{{embedAddon.title}}
{{embedAddon.description}}
-
{{item.name}}
{{item.modelCode}}
{{item.description}}
{{item.finalPrice}}
{{item.originalPrice}}{{item.savePrice}} Out Of Stock
-
{{item.name}}
{{item.modelCode}}
{{item.description}}
- {{item.dotList1}}
- {{item.dotList2}}
- {{item.dotList3}}
{{item.finalPrice}}
{{item.originalPrice}}{{item.savePrice}} Out Of Stock
{{message.item.tcCTAText}}
{{message.item.periodText}}
Highlights
NQ4 AI Gen2 Processor
Feel the full power of AI in 4K
Quantum Matrix Technology Slim
Experience sharp and accurate contrast
Motion Xcelerator 144Hz
Get smooth motion for games up to 144Hz
AirSlim
Sleeker and slimmer than ever
[TUV] Real Quantum Dot Display
Certified as Real Quantum Dot Display with Quantum Dot sheet and Blue LED applied according to IEC standards.
[SGS] No Cadmium
The Quantum Dot sheet used in QLED TVs has received certification for compliance with the RoHS directive and has been verified to contain no cadmium by the global certification institute, SGS. *This logo is a variation of the original SGS logo for marketing purposes.
20 Years Global No.1 TV
20 years of innovation, 20 years of excitement. Source: Omdia,Feb-2026. Results are not an endorsement of Samsung.
Features
Upscale your experience with Samsung Vision AI
Key features at a glance
Companion that enriches your life
A smarter voice assistant
Bixby
With updated intelligence, Bixby in your Samsung AI TV is the perfect center of your AI home. It can process multiple commands at once, and it's better at grasping the wider context. Enjoy smoother conversations, easier searches, more intuitive reactions and seamless device control.
* Voice commands and multi turn is supported for 10 languages (US/UK/IN(en)/DE/FR/IT/ES/BR/MX/KR).* Not all accents, dialects and expressions recognized.
* Q8F and above support far-field mics. Q7F and above support TV remotes. U8000F needs a SmartThings mobile remote.
Settings that intelligently optimize picture and sound
AI Mode
AI Mode offers a quick-access menu to adjust adaptive picture and sound settings, intelligently optimizing your TV experience to your surroundings and the content you're watching.
Sound optimized and remastered to your content and space
Adaptive Sound Pro
Listen to sound just as the creators intended, with clear voices and vivid, balanced tones. Your TV's AI processor recognizes different sounds — like dialogue and background music — and optimizes them for their type and your room's acoustics, before ultimately refining them with audio remastering technology.
* Experience may vary depending on the content and environment.
Make your own mood-matching wallpapers with AI
Generative Wallpaper
Choose keywords for the ambiance you want, and let AI work its magic. Your TV will generate beautiful, one-of-a-kind images that can change the atmosphere of your home.
* The number of generation attempts allowed per day may be limited.
Stay connected to your pets while you're away
Pet Care
Use your TV as a pet-sitting assistant when you're outside. Your TV can detect noises like barking through its microphone, and then automatically turn on your pet's favorite content to calm them down.
* Real-time streaming on mobile devices is supported on Android OS 11.0 and higher versions or iOS 16.0 and higher versions, and is available on 2025 Samsung TVs and later models. It only works when the TV is turned off.* TV must be connected to a power source to use this feature.
* TV and mobile device must be connected to SmartThings to send and receive notifications.
Feel the full power of AI in 4K
NQ4 AI Gen2 Processor
This processor uses the power of 20 AI neural networks to optimize picture and sound quality. The result is superb performance, whether you're streaming OTT services, playing your favorite video games or watching live sports.
* Upscaling may not apply to PC connection and Game Mode.
Boost shows and movies to 4K resolution
4K AI Upscaling
Watch your favorite content in more brilliant detail. Our AI processor can take content and enhance it up to 4K resolution with 20 AI neural networks — all while maintaining sharp and smooth picture quality.
* 4K AI Upscaling may not apply to PC connection and Game Mode.
Picture Quality
Our advanced Mini LED technology
Quantum Mini LED
Experience ultra-fine contrast with Quantum Mini LED, precisely controlled by Quantum Matrix Technology Slim. This innovative backlighting technology featuring Quantum Mini LED delivers sharp and accurate contrast.
More about
Picture Quality
Intelligently enhanced color expression
Color Booster Pro
AI recognizes each scene and enhances color expression accordingly, so your viewing experience becomes more vivid and dynamic.
Experience 4K with richer colors and more nuanced details
Neo Quantum HDR
Enjoy richer and more accurate colors in 4K resolution. You can also appreciate more nuanced details, thanks to deeper contrast realized by the HDR10+ tone mapping that dynamically adapts to the characteristics of each scene. HDR 10+ now streaming on OTT services.
* HDR10+ availability may differ by content.* Separate subscriptions required for certain streaming services. Terms apply.
* The range of Quantum HDR luminance is based on internal testing standards and is subject to change according to viewing conditions or specifications.
Enhances content to HDR-like picture quality
Auto HDR Remastering
Enjoy bright highlights, clear details and vibrant colors. Our TV uses deep learning algorithms to analyze standard SDR content, then optimizes it to HDR-like quality.
Depth perceived just as a person’s eyes would
Real Depth Enhancer
Watch the figures on screen stand out with more realism. Real Depth Enhancer increases the contrast between the objects in the foreground from the background — mirroring how a human eye processes depth. So when you're watching a nature documentary, it really looks like the rhinos are marching toward you.
Enjoy a full range of authentic colors
PANTONE Validated
As a trusted symbol of color fidelity by industry experts, ‘PANTONE Validated' certifies the accurate expression of 2,140 PANTONE colors and 110 newly-added skin tone shades. So you can be sure that you're getting a rich, true-to-life viewing experience.
* PANTONE validation received based on HDR screen.
Catch hidden details in dark scenes
HDR Brightness Optimizer
When there's bright daylight or ambient light in the room, our processor responds by enhancing visibility in dark scenes. That way, you can always enjoy clear, vivid HDR imagery with all the little details.
Real Colors, Real QLED. You deserve nothing less.
Vibrant and accurate colors amplified by Samsung's Quantum Dot sheet without cadmium.
Watch out for Fake. Choose Real QLED
Gaming Experience
Get smooth motion for games up to 144Hz
Motion Xcelerator 144Hz
Enjoy seamless visuals at incredibly fast speeds. Samsung’s unique dynamic refresh technology provides smooth motion performance for VRR games up to 4K 144Hz.
* 4K 144Hz is only available with PC connected games that support such specifications (PC graphic card required).
* Performance may vary.
More about
Gaming Experience
Seamless AI-driven game optimization
AI Auto Game Mode
Let your TV detect the type of game you're playing and optimize the settings. You can free yourself from the usual setup hassle and just play.
* AI Auto Game Mode is available for certain console and PC games.
Fine-tune your game settings as you play
Game Bar
Optimize your gameplay even more with Game Bar. Samsung TVs give you a handy in-game menu for settings like FPS, input lag, minimap zoom and more. It also lets you apply ultra-wide aspect ratios of 21:9 and 32:9 to expand your view on bigger screens.
* Super Ultrawide GameView (21:9, 32:9) is available for certain PC and console games supporting ultrawide screens.* Some game titles may not support this feature.
* Game Bar's Zoom-in mode is not supported for certain refresh rates.
* Game Bar UI is subject to change without prior notice.
Tear free, stutter free, low latency HDR gaming
FreeSync Premium
Built on AMD FreeSync™ core technology to reduce stutter and screen tearing, FreeSync Premium provides a true HDR gaming experience. It produces exceptional high dynamic range visuals while maintaining low latency for effortlessly smooth gameplay.
* Viewing experience may vary according to types of content and graphics processing unit, as well as network connection speeds and ping levels when gaming on the cloud.Sound
TV and soundbar play together in smooth harmony
Q-Symphony
Surround yourself with beautifully orchestrated sound. Samsung technology syncs the TV and soundbar audio to play simultaneously — without muting the speakers of either device.
* Check for Q-Symphony compatibility on soundbar product specifications.* Soundbar sold separately.
* The location and number of speakers may vary depending on the model.
Immersive virtual sound that tracks the action
Object Tracking Sound Lite
3D surround sound with our virtual top channel audio allows you to be immersed in the audio experience.
Catch every word without distractions
Active Voice Amplifier Pro
Enjoy clear dialogue, no matter what's going on. Our AI technology enhances voice clarity by analyzing ambient noise and background sounds from your content.
One UI Tizen
Personalize your screen experience
One UI Tizen
One UI Tizen provides a personalized screen experience. With Samsung Tizen OS, it delivers all the latest innovative Samsung features. Your experience is also secured by Samsung Knox across SmartThings devices. Plus, One UI Tizen will support Tizen OS upgrades for the next 7 years.
Enjoy 7 years of
new TV experiences
for free
* Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
* Some content and services require registration and subscription.
* Requires Samsung account.
* Tizen OS upgrades will be supported for up to 7 years starting from 2025, for products released in the year 2025.
* Please note that the upgrade does not cover hardware-related performance, features or durability.
Access channels for free
Endless Free Content
Access free channels, including Samsung TV Plus premium channels.Enjoy news, sports, movies, entertainment, music, kids’ shows and more. With new content continuously added, there’s always more to explore.
More about
One UI Tizen
Find world-famous galleries in your TV
Art Store
Find your ideal artwork from the world’s leading museums and artists. Discover new art pieces with relevant and timely selections that complement each season, holiday and mood.
* Subscription is required to enjoy all the art from the Art Store.
The best of TV. All for free.
Samsung TV Plus
Dive into a vast collection of shows, movies and other content on Samsung TV Plus. It comes installed for free on your TV — no payment, subscription or setup required.
* Channels may vary by country and are subject to change without notice.* Supported Samsung devices may vary by country.
* Requires Samsung account.
* UI is subject to change without prior notice.
* Ads may appear on Samsung TV Plus.
* Available for free on Samsung Smart TVs released since 2016.
Your privacy. Secured.
Samsung Knox Security
Your privacy is secure on Samsung TVs. Sensitive data like passwords are protected, connected IoT devices are monitored and malicious apps and sites are automatically blocked. Plus, Samsung's security team helps keep your TV safe with constant updates.
* Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015.* Latest software update is required.
Access useful info even when your TV is off
Daily Board
Have useful widgets appear on your TV throughout the day. Even when your screen is off, your TV can detect when users come nearby and activate to display Daily Board. You can customize it with widgets like Weather, Memo, Music and more. Daily Board can also be activated hands-free by voice command.
* Supported widgets vary by region and are subject to change without notice.SmartThings
Connect and manage your smart home devices, all from your TV
SmartThings
With a built-in smart hub, your TV can connect and control smart devices — even those requiring Matter and HCA compatibility. You can also get notifications about your devices straight from the screen, including a 3D Map View that shows your entire smart home system at a glance.
* Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account.
* Connected devices are sold separately.
* Use of calm technology requires agreement to privacy notices from both SmartThings and the auto-registered device.
* TV and mobile device must be connected to SmartThings to use 3D Map View function. For a detailed list of supported devices, visit https://partners.smartthings.com/supported-devices.
* UI is subject to change without prior notice.
More about
SmartThings
Gestures to control with your watch
Universal Gestures
Easily control your TV with your smartwatch. Just wear your Galaxy Watch and use hand gestures, like pinching to select an option, or moving your wrist back and forth for pause and play.
* Available apps and services may vary and are subject to change without notice.* Only supported on Galaxy Watch4 and later models, and Wear OS 5 and higher versions.
Save energy with intelligent analysis
AI Energy Mode
Energy saving made easy with SmartThings. By turning on AI Energy Mode, it auto detects surrounding light levels and analyzes usage behaviors to adjust the brightness. Also, it analyzes the content scene by scene to subtly adjust brightness where possible, to manage energy consumption.
* Energy saving rate may vary by region, model, size, viewing conditions and type of content.* Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving levels when AI Energy Mode is turned on may appear lower compared to Standard Mode.
* AI Energy Mode does not work with Game Mode.
* Energy savings are based on internal test results and may vary depending on the content being displayed and surrounding brightness levels.
Control your TV from your phone
Quick Remote
Through your mobile device, you can access key Samsung Tizen TV features such as media, features and menu. Quick Remote can also act as your TV remote, allowing you to change channels, adjust the volume and more right from your phone.
* Push notifications for mobile remotes for TVs are available on (Mobile) Android OS 10.0 and higher versions with (TV) 2020 Samsung TVs and later models, and operates when the mobile device is near the TV.*Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions.
Spatial 3D sound with Galaxy Buds
360 Audio Mode
Immerse yourself in the scene with fluid sound from all around. Samsung TVs pair seamlessly with Galaxy Buds to deliver multi-directional 3D audio. With enhanced head tracking, it even syncs the direction of sound with your head movements.
* Galaxy Buds 360 Audio Mode is available with Galaxy Buds2 Pro, Galaxy Buds2, Galaxy Buds Pro and Galaxy Live.
Transform your TV into a karaoke stage
Karaoke
Have fun with friends and family with the karaoke feature in Samsung Daily+. You can even connect your phone to use as a mic. No need for any separate equipment — your singing setup is already here.
* Requires SmartThings app to be installed on the mobile device and connected via the same Wi-Fi network as the TV set.* Mobile mic is optimized only for Galaxy S23 or later models and iPhone 15 & above.
* You must download the Karaoke app from Tizen to use the Karaoke function.
* An additional paid subscription is required for this service after 6 months of free use. (Users can access 5 songs per day for free without a subscription.)
Design
Sleeker and slimmer than ever
AirSlim
An elegantly slim design that blends seamlessly into your wall.
Sustainability
Charge it with light
SolarCell Remote
With a solar panel on its back, our SolarCell Remote is charged by light — no need for disposable batteries. And with smart features like a built-in microphone and voice assistant, this remote is innovative in more ways than one.
* To charge the remote with solar energy, set the TV remote down with the solar panel facing up. Place it in your living room while your lights are turned on, or you can place it near a window where it will soak in natural sunlight.* In case the remote's battery is depleted, you can charge it using a USB-C cable. To check the remaining battery level of the remote control, refer to the TV Menu (Settings > General & Privacy > Power & Energy Saving > Available Remote Battery).
Specifications
-
NeoQLED
-
Screen Size
55"
-
Refresh Rate
100Hz(Up to 144Hz)
-
Resolution
4K (3,840 x 2,160)
-
Picture Engine
NQ4 AI Gen2 Processor
-
HDR (High Dynamic Range)
Neo Quantum HDR
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
-
AI Upscale
4K AI Upscaling
-
Contrast
Quantum Matrix Technology Slim
-
Viewing Angle
Wide Viewing Angle
-
Micro Dimming
Supreme UHD Dimming
-
Contrast Enhancer
Real Depth Enhancer
-
Motion Technology
Motion Xcelerator 144Hz
-
Smart Calibration
Basic
-
Filmmaker Mode (FMM)
Yes
-
HDR Brightness Optimizer
Yes
-
AI HDR Remastering
Auto HDR Remastering
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20W
-
Speaker Type
2CH
-
Adaptive Sound
Yes (Adaptive Sound Pro)
-
360 Audio
Yes
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes
-
Far-Field Voice Interaction
Yes
-
Samsung TV Plus
Yes (SA,AE,EG only)
-
Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On, Tap View
-
Multi-View
upto 2 videos
-
Apple AirPlay
Yes (w/o Syrian Arab Republic, Yemen)
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
VRR
Yes
-
Surround Sound
Yes
-
Super Ultra Wide Game View
Yes
-
Mini Map Zoom
Yes
-
FreeSync
FreeSync Premium
-
Light-sync
Yes (AE only)
-
HGiG
Yes
-
Digital Broadcasting
DVB-T2CS2
-
Analog Tuner
Yes
-
TV Key
Yes
-
HDMI
4
-
USB
2 x USB-A
-
HDMI (High Frame Rate)
4K 144Hz (for HDMI 1/2/3/4)
-
Ethernet (LAN)
1
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input)
1/1(Common Use for Terrestrial)/1
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes(5.3)
-
Anynet+ (HDMI-CEC)
Yes
-
HDMI Audio Return Channel
eARC
-
Design
AirSlim
-
Bezel Type
3 Bezel-less
-
Front Color
BLACK
-
Stand Type
AERO LINEAR
-
Stand Color
BLACK
-
Embeded POP
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Accessibillity - Voice Guide
UK English, France French, Korean, Russian, Hindi
-
Low Vision Support
Magnification, Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
-
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Eco Sensor
Yes
-
Power Supply
AC100-240V~ 50/60Hz
-
Power Consumption (Max)
210 W
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Package Size (WxHxD, mm)
1369 x 819 x 142 mm
-
Set Size with Stand (WxHxD, mm)
1232.9 x 768.5 x 238.6 mm
-
Set Size without Stand (WxHxD, mm)
1232.9 x 709.2 x 25.7 mm
-
Stand (Basic) (WxD, mm)
910 x 238.6 mm
-
Stand (Minimum) (WxD, mm)
258 x 238.6 mm
-
VESA Spec
200 x 200 mm
-
Package Weight (kg)
19.3 kg
-
Set Weight with Stand (kg)
14.6 kg
-
Set Weight without Stand (kg)
14.2 kg
-
Remote Controller Model
TM2360F(HC) TM2360E(Others)
-
Slim Fit Wall-mount Support
Yes
-
Optional Stand Support (Y20 Studio)
Yes
-
Mini Wall Mount Support
Yes
-
User Manual
Yes
-
Supports Full Motion Slim Wall Mount (Y22)
Yes
-
Webcam Support
Yes
-
Zigbee / Thread Module
Built-In
-
Power Cable
Yes
Reviews
55" Neo QLED QN1EF 4K Samsung Vision AI Smart TV (2025)
- Customers praise vivid colors, deep contrast, sharp resolution, and lifelike picture quality that brings movies and gaming to life
- Many highlight the 144Hz refresh rate for silky-smooth motion and AI upscaling that enhances all content to near-4K quality
- Reviewers appreciate the responsive smart platform with quick app loading, intuitive navigation, and seamless phone connectivity features
- Customers express strong brand loyalty, repeatedly stating they will only buy this brand again and consider it their best TV ever
- A few mention minor setup sluggishness or remote size concerns, though these are peripheral issues that don't affect overall satisfaction
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
246 Reviews
2026-05-23
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/0f29c6c5-e6ab-58d9-8551-0fcbfcab869d)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/a2081edd-43c5-56a7-9d5f-29a93b859e8f)
2025-05-02
2026-06-23
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/2b7e77fe-246f-596f-968c-1235c4383e5c)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/388d67b0-4a52-5688-a267-df0e8986d0b1)
2026-02-19
2025-05-24
2026-04-10
Samsung AU
Thank you for your detailed review! We’re thrilled you’re enjoying the picture quality, refresh rate, and customisation options. We also appreciate your helpful tips around reflections and sound setup—great insights for other users. Enjoy your TV!
2025-12-30
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/d1545b62-6ba4-57cc-82e5-384c6e82e063)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/2e745904-8253-560f-8ffd-150065175c73)
2025-12-12
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/1b739e01-a912-50dd-bc3f-4299b9cfe560)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/7c020aa7-bb79-5acb-8bd4-61290fd30407)
2025-10-04
2026-04-01
Orange city Fl
2025-05-10
2026-03-31
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/30bdee78-48ed-5755-a70d-3106379ea0c4)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/a2166af3-71f8-593a-80a4-f0697de09f9c)
2025-11-13
2025-11-21
CX
We are over the moon to see you are enjoying your new stunning Neo QLED 4K Vision AI Smart TV! Thanks to the exceptional Quantum Mini LED and Colour Booster Pro, your picture will come to life, and we know you'll enjoy each aspect of the TV for years to come! We do our best to make sure all products are delivered as quickly as possible, however, due to stock limitations, this may get sent out separately from your other purchase! ^LB at Samsung Support
2026-07-07
Samsung AU
Thank you for sharing your feedback! We're delighted to hear you're enjoying the vibrant picture quality and that fast-moving sports are looking great on your TV. We appreciate you also mentioning the occasional issue you've experienced. If this continues, we'd be happy to help. Please contact our Samsung Support team at https://www.samsung.com/au/support/contact so we can assist you further.
2025-11-26
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/9f2b6072-de95-596f-be4f-a006b5f0814b)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/da5d188b-8458-5ea0-aea5-3a973389a140)
2025-12-30
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/ef60565f-4a40-53aa-ac81-9e2c8bbd8a2f)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/a4106741-b11c-53fe-8cb0-b83dbd94c562)
2025-12-29
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/78cb2b40-72eb-5719-89ab-536fdcf0582a)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9jYQ/15178d0a-a50f-5e4b-a579-7b5eb2bfd567)
2026-07-15
Samsung AU
Thank you for your review. We're delighted to hear you're enjoying the bright display, large screen, and wide range of apps available. It's great to know the TV looks fantastic mounted on your wall.
2025-11-21
2026-06-20
2025-07-14
2025-08-19
2026-03-03
2025-09-22
2025-12-08
New Zealand
2025-10-16
2025-06-12
2026-04-18
Samsung AU
Thank you for your detailed review! We’re thrilled to hear the TV has exceeded your expectations, from its immersive display and smooth performance to the smart features and design. It’s great that you’re enjoying everything from movie nights to music and connectivity. Enjoy your viewing experience!
2026-04-12
Samsung AU
This is a really balanced and thoughtful review. You’ve captured the strengths well—especially the motion handling and brightness, which are key advantages of Neo QLED in well-lit environments. Your comments on contrast and HDR are also valid. Without higher-end local dimming precision, mid-range panels can struggle to achieve the deeper blacks and highlight impact seen in premium models. Pairing it with a soundbar could help address the audio limitations and elevate the overall experience.
2025-08-21
2025-07-05
2026-05-24
2025-12-10
2026-05-30
Samsung AU
Thank you for your detailed review. We're delighted to hear that you're enjoying the easy setup, picture quality, and overall performance of your new TV. We also appreciate your feedback regarding the stand design and soundbar placement. Customer insights like yours are valuable and help us continue improving future products. Thank you for choosing Samsung and for your recommendation.
2025-08-18
2026-05-16
Samsung AU
Hi there, thank you for your thoughtful and detailed review! We’re delighted to hear you’re loving the picture quality of your Neo QLED TV. We also appreciate your feedback regarding UI functionality, photo integration, refresh rate preferences, and additional picture customisation options. Comments like these are valuable and help us continue improving future experiences. Thank you again for choosing Samsung!
2026-06-23
2025-12-12
Michigan
Samsung Specialist
Sharry, Thanks for your feedback on your Samsung QN1EF Neo QLED TV. To start, please make sure your TV is running the latest firmware: Settings > Support > Software Update > Update Now If you're still not satisfied with the audio, try these adjustments: • Sound Mode or Expert Settings to adjust bass, treble, and balance • AI Mode for automatic sound optimization, including Adaptive Sound, Adaptive Volume, and Active Voice Amplifier: Settings > Advanced Features > AI Mode Settings • Auto Volume: Helps keep volume consistent across inputs and channels: Settings > Sound > Expert Settings > Auto Volume For fuller, more immersive sound, consider a Samsung S- or Q-Series Soundbar with Q-Symphony, which works in sync with your TV speakers. If the image you’re seeing doesn't meet your expectations, there are several adjustments you can make to the picture settings. Go to Home > left directional key > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1. Standard: Is the default mode suitable for general viewing environments 2. Dynamic: Makes the picture brighter and clearer in bright viewing environments 3. Eco: Provided to save energy 4. Movie: Suitable for watching TV or movies in a dark room 5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching. AI Mode and AI Settings further recognize and analyze the surroundings, noise, the content, and your usage patterns to provide the best viewing experience. You can enable AI Mode by going to Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. If adjusting settings does not improve your experience, please contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website. ~ Samsung Specialist
2025-06-29
2026-06-16
Samsung AU
Hi, thank you for your detailed feedback. We're pleased to hear that your TV arrived promptly and that the delivery updates kept you informed throughout the process. It's wonderful to know that setup was straightforward and that you're enjoying the impressive picture quality and 4K viewing experience. Thank you for choosing Samsung.
2025-12-06
2026-04-25
Samsung AU
Thanks for the detailed feedback! It’s great to hear setup and connectivity were seamless, and that you’ve been able to fine-tune the settings to suit your viewing. Enjoy the action, especially for sport!
2025-12-11
2025-11-30
2025-05-19
2025-11-17
2026-05-05
Samsung AU
Thanks for your honest feedback on your 65" Neo QLED QN70F 4K Samsung Vision AI Smart TV. We’re glad you’re enjoying the picture quality, though we understand your concerns about the remote. If you need help getting the most out of your device or accessories, please reach out to our support team here: https://www.samsung.com/au/support/contact
2025-10-13
2025-06-11
2025-06-19
2025-09-19
South east uk
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Neo QLED 4K Vision AI Smart TV! ^LB at Samsung Support
2025-10-02
2025-11-21
2025-10-17
Basingstoke
CX
Thank you for your lovely five-star review of your Neo QLED 4K Vision AI Smart TV! Thanks to the incredible NQ4 AI Gen2 Processor, your viewing and audio experience will be brought to life! Not to forget, with Motion Xcelerator 144Hz, gaming will never be more entertaining! Enjoy! ^LB at Samsung Support
2026-01-20
Samsung Specialist
Razor, We appreciate your review and apologize for the misunderstandings. To adjust how content is displayed, you can change the picture size settings on your external device or on the TV itself: Home > left directional key > Settings > All Settings > Picture > Picture Size If this setting is grayed out, it typically means the option is not currently available based on the input source, specific feature settings, or connected devices. In many cases, grayed-out settings appear because a streaming app like Netflix or Hulu is running in the background. To resolve this, press and hold the Return button on your remote to fully exit the app. Then return to the settings menu – your options should now be accessible. Please also note that the TV Control button is located beneath the Samsung logo on the bottom of your TV. This button allows you to power the TV on/off, change channels, adjust volume, and switch input sources. If you need help these functions or have any other questions, please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available on the ‘Support’ page of our website. ~ Samsung Specialist
2025-10-11
Samsung Brand Ambassador
Disappointed, We’re sorry to hear that the picture on your Samsung QN1EF TV appears too dark. If this isn’t meeting your expectations, there are several settings you can adjust to improve the overall brightness and clarity of your screen. First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following: • Dynamic – Brighter and clearer for well-lit rooms • Standard – Balanced for most environments • Movie – Ideal for watching in a dark room • Eco – Designed for energy savings • Filmmaker Mode – Preserves the creator’s original intent You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50). Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further assistance with setup or adjustments, feel free to contact Samsung Customer Support at 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website. ~ Samsung Pro
2025-06-23
2025-07-07
Samsung Specialist
MrDG2009, We’re very sorry to hear your TV arrived with damage upon opening and setup. Even when a TV is double-boxed and the outer packaging appears intact, damage can still occur during transit if the unit isn’t kept upright or handled properly - such as being laid flat or tilted during delivery. If your TV was ordered directly from Samsung.com and the damage occurred during delivery, you can initiate a return on our website by selecting Support (upper right corner) or by scrolling to the bottom of the home page and clicking Order Support. For order-related questions, please call 1-855-726-8721. For product-related support, contact us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or reach a LiveChat agent through the Support link on our website. ~ Samsung Specialist
2026-07-01
Samsung AU
Hi, thank you for your glowing review! We're thrilled to hear you're enjoying the premium features, intuitive experience, and outstanding picture quality of your QN70F. We truly appreciate your recommendation and hope you continue enjoying your TV.
2025-11-30
2025-10-01
2026-01-20
2025-10-20
2025-12-20
2025-07-01
2025-12-10
2025-12-07
Metuchen NJ
Samsung Specialist
ASIK, Thank you for sharing your concerns. Please know that the QN1EF TV's stand was solidly designed and extensively tested for stability. If it seems wobbly or looks crooked, please ensure the legs are installed correctly: “R” on the right, “L” on the left. The legs should slant outward toward the edges of the TV, and you should hear a “click” once they’re fully inserted. Samsung’s limited warranty covers manufacturer defects, but does not extend to damage during delivery, installation, or improper handling. You can find more details by entering your model number here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty Should you have further questions or concerns, please reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist
2025-12-20
2025-08-19
2025-11-06
2026-05-24
2026-01-05
High Springs, FL
Samsung Specialist
Zero, We appreciate your input on the picture quality of Samsung’s QN1EF TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience. First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode 1. Standard – Default mode for general viewing 2. Dynamic – Brighter and clearer in well-lit rooms 3. Eco – Optimized for energy saving 4. Movie – Best for watching in dark environments 5. Filmmaker Mode – Preserves content exactly as intended by creators You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website. ~ Samsung Specialist
2025-05-02
2025-12-30
2025-11-25
2025-06-30
2025-12-30
2025-11-29
Seattle, WA
Samsung Specialist
Hi, We’re sorry to hear that your TV arrived with damage. While every unit is packaged carefully for transit, incidents can still occur during handling and delivery. Please reach out to our support team as soon as possible so we can review your case and guide you through the steps to get this resolved quickly. At your earliest convenience, please contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist
2025-11-09
Jefferson city
Samsung Specialist
Sidim1, Thank you for your review. If you have concerns about your TV's build, please do not hesitate to reach out to us at your earliest convenience. We can be reach at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info • Creating a Service ticket ~ Samsung Specialist
2025-09-26
2025-06-12
2025-06-20
2025-10-14
2025-08-24
2025-10-24
2025-05-06
2025-10-13
2025-06-05
2025-12-30
2025-12-14
2025-06-30
2026-07-12
2025-12-01
2025-06-16
2025-09-07
2025-08-25
2026-05-23
2026-03-31
2025-07-30
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/sa_en/trustmark/User manual & downloads
Solutions & Tips
* Key feature may different from Key Spec
