55" Neo QLED QN1EF 4K Samsung Vision AI Smart TV
Gallery popup
Please scan the QR Code with your mobile device, then place the product image in desired place.
{{upgradeResult.displayModelName}}
{{upgradeResult.discountText1}}
{{upgradeResult.description1}}
{{upgradeResult.description2}}
{{offerFinance.title}}
{{offerFinance.learnMoreCta.text}}{{offerFinance.description}}
{{galaxyForeverResult.displayModelName}}
{{galaxyForeverResult.discountText1}}
{{galaxyForeverResult.description1}}
{{galaxyForeverResult.description2}}
Bezel_Choose your color
Customizable bezels sold separately
Choose your skin color
Customizable skin sold separately
-
{{item.name}}
Out Of Stock
Modern Type
-
{{item.name}}
Out Of Stock
Beveled Type
-
{{item.name}}
Out Of Stock
Skin color
-
{{item.name}}
Out Of Stock
Bezel type
- Modern Type
The Frame's custom bezels magnetically click into place. Now, you can switch between styles in a snap.
Bezel type
- Beveled Type
The new Beveled type bezel design offers an elegant 45-degree angled inner edge bezel.
{{tradeIn.title}}
{{tradeIn.learnMoreCta.text}}{{tradeIn.description}}
{{tradeInResult.displayModelName}}
{{tradeInResult.discountText1}}
{{tradeInResult.discountText2}}
{{tradeInResult.discountText3}}
{{tradeInResult.discountText4}}
{{tradeInResult.discountText5}}
{{tradeInResult.discountText6}}
{{tradeInResult.specialDiscountText}}
{{tradeInResult.description}}
{{tradeInResult.contentText}}
DeleteDealer stock quantity
You can check the stock quantity for each region
Please select city
{{assuredBuyBack.title}}
{{newAssuredBuyBack.title}}
{{newAssuredBuyBack.learnMoreCta.text}}{{newAssuredBuyBack.description}}
Please select Samsung Assured Buyback or no coverage
{{care.title}}
{{care.learnMoreCta.text}}{{care.description}}
Please select Samsung Care+ or No to continue
-
{{item.specialText}}
-
{{warrantyResult.displayModelName}}
{{warrantyResult.discountText1}}
{{warrantyResult.description1}}
{{warrantyVdResult.title}}
{{warrantyVdResult.priceDisplay}}
{{delivery.headline}}
{{delivery.errorMessage}}
{{deliveryResult.priorityText}}
{{deliveryResult.mainText}}
{{deliveryResult.subText}}
Standard installation charges may apply.Click here for more details.
{{deliveryResult.decText}}
{{item.disclaimer}}
{{tariffOptionResult.displayModelName}}
{{tariffOptionResult.discountText1}}
{{tariffOptionResult.description1}}
{{tariffOptionResult.description2}}
{{tariffOptionResult.description}}
{{tariffOptionResult.price}}
{{tariffOptionResult.disclaimer}}
{{embedAddon.title}}
{{embedAddon.description}}
-
{{item.name}}
{{item.modelCode}}
{{item.description}}
{{item.finalPrice}}
{{item.originalPrice}}{{item.savePrice}} Out Of Stock
-
{{item.name}}
{{item.modelCode}}
{{item.description}}
- {{item.dotList1}}
- {{item.dotList2}}
- {{item.dotList3}}
{{item.finalPrice}}
{{item.originalPrice}}{{item.savePrice}} Out Of Stock
{{message.item.tcCTAText}}
{{message.item.periodText}}
Highlights
NQ4 AI Gen2 Processor
Feel the full power of AI in 4K
Quantum Mini LED
Our advanced Mini LED technology
Motion Xcelerator 144Hz
Get smooth motion for games up to 144Hz
AirSlim
Sleek and slim
[TUV] Real Quantum Dot Display
Certified as Real Quantum Dot Display with Quantum Dot sheet and Blue LED applied according to IEC standards.
[SGS] No Cadmium
The Quantum Dot sheet used in QLED TVs has received certification for compliance with the RoHS directive and has been verified to contain no cadmium by the global certification institute, SGS. *This logo is a variation of the original SGS logo for marketing purposes.
Features
Samsung is ranked No.1 TV brand* for 19 years
Reader's Digest Most Trusted Electronics Brand 2025*
*For more information please visit https://www.trustedbrands.co.nz/#mostTrusted↗
Upscale your experience with Samsung Vision AI
Key features at a glance
A companion to help enrich your life
A smart voice assistant
Bixby
Bixby in your Samsung AI TV is the perfect center of your AI home. It can process multiple commands at once, and it's capable of grasping the wider context. Enjoy smooth conversations, easy searches, intuitive reactions and seamless device control.
* Voice commands and multi turn is supported for 10 languages (US/UK/IN(en)/DE/FR/IT/ES/BR/MX/KR).* Not all accents, dialects and expressions recognized.
* Q8F and above support far-field mics. Q7F and above support TV remotes. U8000F needs a SmartThings mobile remote.
Settings that intelligently optimise picture and sound
AI Mode
AI Mode offers a quick-access menu to adjust adaptive picture and sound settings, intelligently optimising your TV experience to your surroundings and the content you're watching.
Sound optimised and remastered to your content and space
Adaptive Sound Pro
Listen to sound just as the creators intended, with clear voices and vivid, balanced tones. Your TV's AI processor recognises different sounds — like dialogue and background music — and optimises them for their type and your room's acoustics, before ultimately refining them with audio remastering technology.
* Experience may vary depending on the content and environment.
Make your own mood-matching wallpapers with AI
Generative Wallpaper
Choose keywords for the ambiance you want, and let AI work its magic. Your TV will generate beautiful, one-of-a-kind images that can change the atmosphere of your home.
* The number of generation attempts allowed per day may be limited.
Stay connected to your pets
Pet Care
Use your TV as a pet-sitting assistant. Your TV can detect noises like barking through its microphone, and then automatically turn on your pet's favourite content to help calm them down.
* Real-time streaming on mobile devices is supported on Android OS 11.0 and higher versions or iOS 16.0 and higher versions, and is available on 2025 Samsung TVs and later models. It only works when the TV is turned off.* TV must be connected to a power source to use this feature.
* TV and mobile device must be connected to SmartThings to send and receive notifications.
Feel the full power of AI in 4K
NQ4 AI Gen2 Processor
This processor uses the power of 20 AI neural networks to optimise picture and sound quality. The result is superb performance, whether you're using streaming apps, playing your favourite video games or watching live sports.
* Upscaling may not apply to PC connection and Game Mode.
Boost shows and movies to 4K resolution
4K AI Upscaling
Watch your favourite content in more brilliant detail. Our AI processor can take content and enhance it up to 4K resolution with 20 AI neural networks — all while maintaining sharp and smooth picture quality.
* 4K AI Upscaling may not apply to PC connection and Game Mode.
Picture Quality
Our advanced Mini LED technology
Quantum Mini LED
Experience ultra-fine contrast with Quantum Mini LED, precisely controlled by Quantum Matrix Technology Slim. This innovative backlighting technology featuring Quantum Mini LED delivers sharp and accurate contrast.
More about
Picture Quality
Intelligently enhanced colour expression
Colour Booster Pro
AI recognises each scene and enhances colour expression accordingly, so your viewing experience becomes vivid and dynamic.
Enhances content to HDR-like picture quality
Auto HDR Remastering
Enjoy bright highlights, clear details and vibrant colours. Our TV uses deep learning algorithms to analyse standard SDR content, then optimises it to HDR-like quality.
Real depth perceived
Real Depth Enhancer
Watch the figures on screen stand out with more realism. Real Depth Enhancer increases the contrast between the objects in the foreground from the background — mirroring how a human eye processes depth.
Enjoy a full range of authentic colours
PANTONE Validated
As a trusted symbol of colour fidelity by industry experts, ‘PANTONE Validated'* certifies the accurate expression of 2,140 PANTONE colours and 110 newly-added skin tone shades. So you can be sure that you're getting a rich, true-to-life viewing experience.
* PANTONE validation received based on HDR screen.
Catch hidden details in dark scenes
HDR Brightness Optimiser
When there's bright daylight or ambient light in the room, our processor responds by enhancing visibility in dark scenes. That way, you can always enjoy clear, vivid HDR imagery with all the little details.
Experience 4K with rich colours and nuanced details
Neo Quantum HDR
Enjoy richer and more accurate colours in 4K resolution. You can also appreciate more nuanced details, thanks to deeper contrast realised by the HDR10+ tone mapping that dynamically adapts to the characteristics of each scene. HDR 10+ now streaming on OTT services.
* HDR10+ availability may differ by content.* Available OTT services may differ by country. Separate subscriptions required for certain streaming services. Terms apply.
* The range of Quantum HDR luminance is based on internal testing standards and is subject to change according to viewing conditions or specifications.
Real Colors, Real QLED. You deserve nothing less.
Vibrant and accurate colors amplified by Samsung's Quantum Dot sheet without cadmium.
Gaming Experience
Get smooth motion for games up to 144Hz
Motion Xcelerator 144Hz
Enjoy seamless visuals at incredibly fast speeds. Samsung’s unique dynamic refresh technology provides smooth motion performance for VRR games up to 4K 144Hz*.
* 4K 144Hz is only available with PC connected games that support such specifications (PC graphic card required).
* Performance may vary.
Seamless AI-driven game optimisation
AI Auto Game Mode
Let your TV detect the type of game you're playing and optimise the settings. You can free yourself from the usual setup hassle and just play.
* AI Auto Game Mode is available for certain console and PC games.
Fine-tune your game settings as you play
Game Bar
Optimise your gameplay even more with Game Bar*. Samsung TVs give you a handy in-game menu for settings like FPS, input lag, minimap zoom and more. It also lets you apply ultra-wide aspect ratios of 21:9 and 32:9 to expand your view on bigger screens.
* Super Ultrawide GameView (21:9, 32:9) is available for certain PC and console games supporting ultrawide screens.* Some game titles may not support this feature.
* Game Bar's Zoom-in mode is not supported for certain refresh rates.
* Game Bar UI is subject to change without prior notice.
Tear free, stutter free, low latency HDR gaming
FreeSync Premium
Built on AMD FreeSync™ core technology to reduce stutter and screen tearing, FreeSync Premium provides a true HDR gaming experience. It produces exceptional high dynamic range visuals while maintaining low latency for effortlessly smooth gameplay.
* Viewing experience may vary according to types of content and graphics processing unit, as well as network connection speeds and ping levels when gaming on the cloud.
Immersive lighting that syncs with your game
Hue Sync
Create a dynamic atmosphere with smart lights that sync to your content. Samsung TVs can analyse the colours and movements on screen, then signal to Hue lights* for matching effect — resulting in an incredibly immersive viewing experience.
* Smart light sold separately.* Samsung account required. Additional installation of the Philips Hue Sync app and paid subscription are required.
Sound
TV and soundbar play together in smooth harmony
Q-Symphony
Surround yourself with beautifully orchestrated sound. Samsung technology syncs the TV and soundbar audio* to play simultaneously — without muting the speakers of either device.
* Check for Q-Symphony compatibility on soundbar product specifications.* Soundbar sold separately.
* The location and number of speakers may vary depending on the model.
Immersive virtual sound that tracks the action
Object Tracking Sound Lite
3D surround sound with our virtual top channel audio allows you to be immersed in the audio experience.
Catch every word without distractions
Active Voice Amplifier Pro
Enjoy clear dialogue, no matter what's going on. Our AI technology enhances voice clarity by analyzing ambient noise and background sounds from your content.
One UI Tizen
Personalise your screen experience
One UI Tizen
One UI Tizen provides a personalised screen experience. With Samsung Tizen OS, it delivers all the latest innovative Samsung features. Your experience is also secured by Samsung Knox across SmartThings devices. Plus, One UI Tizen will support Tizen OS upgrades for the next 7 years.
Enjoy 7 years of OS Upgrade for free
* Agreement to Smart Hub Terms and Conditions and Privacy Policy is required before use.
* Some content and services require registration and subscription.* Requires Samsung account.
* Tizen OS upgrades will be supported for up to 7 years starting from 2025, for products released in the year 2025.
* Please note that the upgrade does not cover hardware-related performance, features or durability.
Access 120+ channels for free
Endless Free Content
Access free channels, including Samsung TV Plus premium channels.Enjoy news, sports, movies, entertainment, music, kids’ shows and more. With new content continuously added, there’s always more to explore.
More about
One UI Tizen
Find world-famous galleries in your TV
Art Store
Find your ideal artwork from the world’s leading museums and artists. Discover new art pieces with relevant and timely selections that complement each season, holiday and mood.
* Subscription is required to enjoy all the art from the Art Store.
The best of Samsung TV Plus. All for free.
Samsung TV Plus
Dive into a vast collection of shows, movies and other content on Samsung TV Plus*. It comes installed for free on your TV — no payment, subscription or setup required.
*Available for free for all Samsung Smart TV models released in 2017 and later.*Internet connection required
Your privacy. Secured.
Samsung Knox Security
Sensitive data stored on your Samsung Smart TV is protected with Knox Security*. Your TV automatically blocks malicious apps or access to phishing sites. Plus, Samsung's helps keep your TV safe with regular updates for at least 3 years from TV launch.
* Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015.* Latest software update is required.
Elevate your day with curated lifestyle experiences
Samsung Daily+
Find apps and services for health, work and lifestyle on Samsung Daily+. You can access SmartThings, Workout Tracker, karaoke and more, all in one place.
* Samsung is not responsible for any third-party services, and is not liable for any damages or losses caused by any third-party services.
Access useful info even when your TV is off
Daily Board
Have useful widgets* appear on your TV throughout the day. Even when your screen is off, your TV can detect when users come nearby and activate to display Daily Board. You can customise it with widgets like Weather, Memo, Music and more. Daily Board can also be activated hands-free by voice command.
* Supported widgets vary by region and are subject to change without notice.SmartThings
Connect and manage your smart home devices, all from your TV
SmartThings
With a built-in smart hub, your TV can connect and control smart devices — even those requiring Matter and HCA compatibility. You can also get notifications about your devices straight from the screen, including a 3D Map View that shows your entire smart home system at a glance.
* Requires a Wi-Fi, Bluetooth or other wireless network connection and login to Samsung account.
* Connected devices are sold separately.
* Use of calm technology requires agreement to privacy notices from both SmartThings and the auto-registered device.
* TV and mobile device must be connected to SmartThings to use 3D Map View function. For a detailed list of supported devices, visit https://partners.smartthings.com/supported-devices (↗).
* UI is subject to change without prior notice.
More about
SmartThings
Gestures to control with your watch
Universal Gestures
Easily control your TV with your smartwatch. Just wear your Galaxy Watch and use hand gestures, like pinching to select an option, or moving your wrist back and forth for pause and play.
* Available apps and services may vary and are subject to change without notice.* Only supported on Galaxy Watch4 and later models, and Wear OS 5 and higher versions.
Save energy with AI Energy Mode
AI Energy Mode
Energy saving made easy with SmartThings. By turning on AI Energy Mode, it auto detects surrounding light levels and analyses usage behaviours to adjust the brightness. Also, it analyses the content scene-by-scene to subtly adjust brightness where possible, to manage energy consumption.
* Energy saving rate may vary by region, model, size, viewing conditions and type of content.* Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy saving levels when AI Energy Mode is turned on may appear lower compared to Standard Mode.
* AI Energy Mode does not work with Game Mode.
* Energy savings are based on internal test results and may vary depending on the content being displayed and surrounding brightness levels.
Control your TV from your phone
Quick Remote
Through your mobile device, you can access key Samsung Tizen TV features such as media, features, ambient mode and menu. Quick Remote can also act as your TV remote, allowing you to change channels, adjust the volume and more right from your phone.
* Push notifications for mobile remotes for TVs are available on (Mobile) Android OS 10.0 and higher versions with (TV) 2020 Samsung TVs and later models, and operates when the mobile device is near the TV.* Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions.
Spatial 3D sound with Galaxy Buds
360 Audio Mode
Immerse yourself in the scene with fluid sound from all around. Samsung TVs pair seamlessly with Galaxy Buds to deliver multi-directional 3D audio*. With enhanced head tracking, it even syncs the direction of sound with your head movements.
* Galaxy Buds 360 Audio Mode is available with Galaxy Buds2 Pro, Galaxy Buds2, Galaxy Buds Pro and Galaxy Live.
Transform your TV into a karaoke stage
Karaoke
Have fun with friends and family with the karaoke feature in Samsung Daily+. You can even connect your phone to use as a mic. No need for any separate equipment — your singing setup is already here.
* Requires SmartThings app to be installed on the mobile device and connected via the same Wi-Fi network as the TV set.* Mobile mic is optimised only for Galaxy S23 or later models and iPhone 15 & above.
* You must download the Karaoke app from Tizen to use the Karaoke function.
* An additional paid subscription is required for this service after 6 months of free use. (Users can access 5 songs per day for free without a subscription.)
Sleek and Slim
AirSlim
An elegantly slim design that blends seamlessly into your wall.
Design
Sustainability
Charge it with light
SolarCell Remote
With a solar panel on its back, our SolarCell Remote is charged by natural sunlight and indoor lights — you no longer need disposable batteries. And with smart features like a built-in microphone and voice assistant, this remote is innovative in more ways than one.
* To charge the remote with solar energy, set the TV remote down with the solar panel facing up. Place it in your living room while your lights are turned on, or you can place it near a window where it will soak in natural sunlight.* In case the remote's battery is depleted, you can charge it using a USB-C cable. To check the remaining battery level of the remote control, refer to the TV Menu (Settings > General & Privacy > Power & Energy Saving > Available Remote Battery).
Specifications
-
Product Type
Neo QLED
-
Refresh Rate
100Hz(Up to 144Hz)
-
Resolution
4K (3,840 x 2,160)
-
Display
55"
-
Neo QLED
-
Screen Size
55"
-
Refresh Rate
100Hz(Up to 144Hz)
-
Resolution
4K (3,840 x 2,160)
-
Picture Engine
NQ4 AI Gen2 Processor
-
HDR (High Dynamic Range)
Neo Quantum HDR
-
HDR 10+
Yes (ADAPTIVE/ GAMING)
-
AI Upscale
4K AI Upscaling
-
Contrast
Quantum Matrix Technology Slim
-
Viewing Angle
Wide Viewing Angle
-
Micro Dimming
Supreme UHD Dimming
-
Contrast Enhancer
Real Depth Enhancer
-
Motion Technology
Motion Xcelerator 144Hz
-
Smart Calibration
Basic
-
Filmmaker Mode (FMM)
Yes
-
HDR Brightness Optimizer
Yes
-
Colour Booster
Color Booster Pro
-
AI HDR Remastering
Auto HDR Remastering
-
EyeComfort Mode
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20W
-
Speaker Type
2CH
-
Active Voice Amplifier
Yes (Active Voice Amplifier Pro)
-
Adaptive Sound
Yes (Adaptive Sound Pro)
-
360 Audio
Yes
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes
-
Far-Field Voice Interaction
Yes
-
Built-in Voice Assistant
Alexa
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
Works with AI Speaker
Alexa
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Yes
-
Multi Device Experience
TV to Mobile, Mobile to TV, TV initiate mirroring, Sound Mirroring, Wireless TV On, Tap View
-
Multi-View
upto 2 videos
-
Apple AirPlay
Yes
-
ScreenVitals
Yes
-
Storage Share
Yes
-
Generative Wallpaper
Yes
-
Karaoke Mic
Yes
-
Auto Game Mode (ALLM)
Yes
-
Game Motion Plus
Yes
-
Dynamic Black EQ
Yes
-
VRR
Yes
-
Surround Sound
Yes
-
Super Ultra Wide Game View
Yes
-
Mini Map Zoom
Yes
-
FreeSync
FreeSync Premium
-
Light-sync
Yes
-
HGiG
Yes
-
AI Auto Game Mode
Yes
-
Digital Broadcasting
DVB-TS2(T2 Ready)
-
Analog Tuner
Yes
-
Data Broadcasting
HbbTV 2.0.3
-
TV Key
Yes
-
HDMI
4
-
USB
2 x USB-A
-
HDMI (High Frame Rate)
4K 144Hz (for HDMI 1/2/3/4)
-
Ethernet (LAN)
1
-
Digital Audio Out (Optical)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1/0(Common Use for Terrestrial)/1
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes(5.3)
-
Anynet+ (HDMI-CEC)
Yes
-
HDMI Audio Return Channel
eARC
-
Design
AirSlim
-
Bezel Type
3 Bezel-less
-
Front Colour
BLACK
-
Stand Type
AERO LINEAR
-
Stand Colour
BLACK
-
Art Store
Yes
-
Embeded POP
Yes
-
EPG
Yes
-
Extended PVR
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Accessibility - Voice Guide
UK English, China Chinese, Korean, France French, Italian, German, Spain Spanish, Malay
-
Low Vision Support
Magnification, Audio Description, Zoom Menu and Text, High Contrast, SeeColors, Color Inversion, Grayscale, Auto Picture Off
-
Hearing Impaired Support
Closed Caption (Subtitle), Multi-output Audio, Sign Language Zoom
-
Motor Impaired Support
Slow Button Repeat, Remote Control App. for All
-
Eco Sensor
Yes
-
Power Supply
AC220-240V~ 50/60Hz
-
Power Consumption (Max)
200 W
-
Energy Efficiency Class
4
-
Power Consumption (Stand-by)
0.5 W
-
Power Consumption (Typical)
112.0 W
-
Yearly Power Consumption (EU standard)
412 kWh
-
Auto Power Off
Yes
-
Auto Power Saving
Yes
-
Package Size (WxHxD)
1369 x 819 x 142 mm
-
Set Size with Stand (WxHxD)
1232.9 x 768.5 x 238.6 mm
-
Set Size without Stand (WxHxD)
1232.9 x 709.2 x 25.7 mm
-
Stand (Basic) (WxD)
910 x 238.6 mm
-
Stand (Minimum) (WxD)
258 x 238.6 mm
-
VESA Spec
200 x 200 mm
-
Package Weight
19.3 kg
-
Set Weight with Stand
14.6 kg
-
Set Weight without Stand
14.2 kg
-
Remote Controller Model
TM2360E
-
Slim Fit Wall-mount Support
Yes
-
Studio Stand Support
Yes
-
Mini Wall Mount Support
Yes
-
User Manual
Yes
-
Full Motion Slim Wall Mount Support (Y22)
Yes
-
SlimFit Cam Support
Yes
-
Zigbee / Thread Module
Built-In
-
Power Cable
Yes
Reviews
55" Neo QLED QN1EF 4K Samsung Vision AI Smart TV
- Customers praise vivid colors, deep blacks, and exceptional contrast throughout all content
- Reviewers highlight crisp 4K resolution and Neo QLED technology delivering lifelike detail
- Many appreciate smooth motion handling and responsive performance for sports and gaming
- Customers note seamless setup, snappy interface, and fast app loading across smart features
- A few report isolated interface delays, though most find the overall experience exceptional
Reviews with images & videos
Filters
Relevancy sort places the best reviews at the top, factoring in helpfulness votes, latest reviews, images, and other traits that readres look for in their reviews.
Filters
1,128 Reviews
2026-01-29
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1kZV9jaA/697c8424-3d7b-55da-b3e0-46dc40924d1d)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1kZV9jaA/3d605f9b-5f3b-55d1-8135-c8764ef116d3)
Samsung
Hallo Rudiman! Vielen Dank für deine Bewertung. Wir bedauern, dass dein Neo QLED-TV bereits bei der Lieferung einen Defekt aufgewiesen hat und du mit der anschliessenden Abwicklung nicht zufrieden warst. Wir können gut nachvollziehen, dass dies zu erheblichem Frust und Enttäuschung geführt hat. Deine Kritik nehmen wir sehr ernst und aufmerksam zur Kenntnis. Selbstverständlich geben wir dein Feedback auch an die zuständigen Stellen intern weiter. Liebe Grüsse Dein Samsung Service Team
2026-02-19
2025-05-02
2026-04-01
2026-05-23
2025-05-28
Samsung Specialist
Hello Oklahoma, Thank you for your review. It's unclear which type of connection you're referring to - whether it's HDMI, Optical, Bluetooth, or Wi-Fi. Connection stability can depend on the type and condition of the cable used or the wireless setup in place. To help troubleshoot the exact issue, we encourage you to contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
2025-05-24
2026-05-23
2025-07-11
2026-04-10
Samsung AU
Thank you for your detailed review! We’re thrilled you’re enjoying the picture quality, refresh rate, and customisation options. We also appreciate your helpful tips around reflections and sound setup—great insights for other users. Enjoy your TV!
2026-02-05
Wilmington, DE
2025-06-28
Tulare
2026-07-06
Jacksonville Florida
2025-05-17
2025-07-19
2026-05-23
2025-10-20
2025-06-03
Richmond
2026-05-06
Samsung Specialist
Hi, We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat. ~ Samsung Specialist
2025-05-02
Northglenn
2026-06-05
Florida
2026-07-11
Fort wayne, IN
2025-10-17
Samsung Specialist
DomFig, Thank you for your review. You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). If you’d like your externally connected devices to turn on/off when you turn your TV on/off, please make sure Anynet+ is enabled. To turn on Anynet+ (HDMI-CEC), go to: Settings > All Settings > Connection > External Device Manager > Anynet+ (HDMI-CEC) = ON. If you need more help with this function, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Specialist
2025-10-04
2025-10-11
2026-01-20
Texas
Samsung Specialist
Texan, We appreciate you sharing details about the brightness fluctuations you’ve experienced on your Samsung QN70FD TV. This behavior may be related to energy-saving features, AI-powered optimizations, or dynamic picture settings that automatically adjust screen brightness based on content and viewing environment. Please try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization, Energy Saving Solution, and Motion Lighting If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on scene changes: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer Samsung’s newer TVs also include AI-powered features designed to adapt picture settings automatically. While many viewers enjoy this enhancement, others prefer more manual control. To adjust these features, go to: Settings > All Settings > Advanced Features > AI Mode Settings To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now We hope these steps help stabilize your screen brightness. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
2025-11-29
2026-04-01
Orange city Fl
2026-04-21
2025-05-10
2025-04-12
2025-11-13
2026-03-23
New York
2025-10-14
Samsung Brand Ambassador
UnhappyCustomer, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Pro
2025-11-21
CX
We are over the moon to see you are enjoying your new stunning Neo QLED 4K Vision AI Smart TV! Thanks to the exceptional Quantum Mini LED and Colour Booster Pro, your picture will come to life, and we know you'll enjoy each aspect of the TV for years to come! We do our best to make sure all products are delivered as quickly as possible, however, due to stock limitations, this may get sent out separately from your other purchase! ^LB at Samsung Support
2026-07-07
Samsung AU
Thank you for sharing your feedback! We're delighted to hear you're enjoying the vibrant picture quality and that fast-moving sports are looking great on your TV. We appreciate you also mentioning the occasional issue you've experienced. If this continues, we'd be happy to help. Please contact our Samsung Support team at https://www.samsung.com/au/support/contact so we can assist you further.
2025-05-06
Waunakee
2026-06-05
2026-07-05
Normal Illinois
2025-07-30
2026-05-05
2026-07-15
Samsung AU
Thank you for your review. We're delighted to hear you're enjoying the bright display, large screen, and wide range of apps available. It's great to know the TV looks fantastic mounted on your wall.
2025-11-21
2025-10-27
2025-06-28
CX
Thank you for taking the time to share with us this stellar review about your amazing 65" Neo QLED QN70F 4K Vision AI Smart TV, Laura! We are pleased to see that you are incredibly happy with the vibrant picture and sound quality of this premium smart TV, as well as with its flawless connectivity and brilliant range of applications. It is also great that you like the two remotes included with it, and especially the consciously crafted SolarCell Remote, which charges on indoor light and doesn't need disposable batteries. The QN70F will enhance any content you love to the next level of quality, clarity, and detail! ^CL at Samsung Support
2026-06-20
2025-07-14
2025-08-19
2026-03-03
2025-09-22
2025-10-16
2026-07-06
2026-03-24
Las Vegas NV
2025-05-27
Fort Lauderdale
2025-06-08
2025-06-28
CX
Thank you for your exceptional five-star review of your Neo QLED 4K Vision AI Smart TV! Thanks to the incredible NQ4 AI Gen2 Processor and 4K AI Upscaling, your viewing experience will be taken to new depths, and you won't be disappointed! Along with AI Sound Pro, Adaptive Sound Pro that adjusts the sound to the room you are in to Active Noise Amplifier which will enhance dialogue to combat background noise, you will get the ultimate sound journey! ^LB at Samsung Support
2025-05-27
Evergreen
2026-04-02
Battle Creek Michigan
2025-08-25
2025-10-14
2026-06-22
2026-03-24
Indiana
2025-05-13
FAIRFIELD
2025-05-02
High Point
2026-05-25
2026-05-23
2026-07-05
Leander, Texas
2025-10-22
2025-04-24
Rocklin
2025-04-29
Rocklin
2025-07-31
2026-05-21
Raleigh, NC
2025-06-12
2026-05-03
2025-05-29
2025-11-21
2026-04-18
Samsung AU
Thank you for your detailed review! We’re thrilled to hear the TV has exceeded your expectations, from its immersive display and smooth performance to the smart features and design. It’s great that you’re enjoying everything from movie nights to music and connectivity. Enjoy your viewing experience!
2026-04-12
Samsung AU
This is a really balanced and thoughtful review. You’ve captured the strengths well—especially the motion handling and brightness, which are key advantages of Neo QLED in well-lit environments. Your comments on contrast and HDR are also valid. Without higher-end local dimming precision, mid-range panels can struggle to achieve the deeper blacks and highlight impact seen in premium models. Pairing it with a soundbar could help address the audio limitations and elevate the overall experience.
2025-09-20
2025-10-29
2025-08-21
2025-07-07
2025-07-30
2025-10-14
Samsung Brand Ambassador
JesseG, We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Pro
2026-02-21
Texas
2026-07-13
Washington DC
2026-06-22
philadelphia
2025-07-05
2026-04-20
Indiana
2026-05-24
2025-07-20
2025-08-20
2025-12-10
2025-12-30
2025-12-05
2026-04-20
Texas
2026-06-05
South Carolina
2026-05-22
2025-09-05
Samsung Specialist
JD1469, We appreciate you sharing your experience. For optimal glare control, we recommend positioning the TV to minimize direct light on the screen or consulting with a professional installer for best placement. Samsung’s Glare Free technology, engineered to minimize reflections from ambient light, is available on the QN90F Neo QLED 4K and higher. Anti Reflection is also featured starting with the S85F OLED and up. If you have any questions about features, specifications, or setup, we’re here to help – please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Specialist
2025-05-14
Stetson
These reviews are managed by Bazaarvoice and comply with the Bazaarvoice Authenticity Policy, which is supported by anti-fraud technology and human analysis. Details at
https://www.bazaarvoice.com/nz/trustmark/User manual & downloads
Solutions & Tips
* Key feature may different from Key Spec.
* App availability may vary by region and is subject to change at any time without notice.
Samsung New Zealand reserves the right to amend, suspend, or withdraw the offer and these T&Cs at any time without prior notice.
* Flexible interest-free options with simple monthly repayments.
**NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.
**Q Card: 12/24/36 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800 respectively. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3% of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95% p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.
**Afterpay: Afterpay late fees, eligibility criteria and terms & conditions apply. Purchase up to a maximum cart value of $3000 NZD. Visit www.afterpay.com/en-NZ/terms-of-service for full terms.
