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Find additional info

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    Warranty

    Register your product and find out what's covered.

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    News & Alerts

    For important products and service announcements.

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    Washing Machine Safety Recall

    Important notice regarding the Safety Recall of Samsung Washing Machine

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    Remote Service

    Take advantage of Remote Support for TV's, mobile phones and tablets.

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    Screen Replacements for Galaxy Smartphones

    Samsung Electronics New Zealand has recommended retail pricing for screen replacements on certain Galaxy smartphones.

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    Smart Switch

    Want to transfer your contacts, photos, messages, and more over from your old device? Using Samsung Smart Switch, it has never been easier or more convenient.

  •  
    Samsung Smart View

    Discover a smarter viewing experience with the app that lets you seamlessly share content from your mobile and PC to your Samsung Smart TV.

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    Samsung Members

    Set up, manage and optimise your device with the all-in-one app that offers customer care access as well as special privileges and promotional updates.

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    Samsung Service T&C

    Check out the latest Samsung Smart TV T&Cs and Samsung’s Privacy Policy.

Contact Us

Online

Monday to Sunday (Excluding Public Holidays)
8.30am - 8.30pm

Email

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.

Call

0800 726 786For all products

0800 SAMSUNG
24 hours / 7 days a week

0800 6 726 786For Smart Mobile Devices

0800 M SAMSUNG
24 hours / 7 days a week

* For any printer related enquiries please visit the HP website .

Face-to-face support

Find a Service Centre

Find out more about how you can get face-to-face help.

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