How do I clean my Galaxy phone?

Last Update date : Nov 23. 2020

Please refer to the guidelines outlined below to clean and maintain your Galaxy phone. 

To clean your phone, here are a few guidelines to follow.

  • Before cleaning, power down your Galaxy smartphone, remove any case or cover, and unplug any cables or accessories.
  • Use a soft, lint free, microfibre cloth such as a camera lens cleaning cloth to gently wipe the exterior surface of the phone.


GIF image of pressing the device

  • Avoid getting moisture in any opening and do not apply liquid solutions directly to your phone. If necessary, dampen the corner of your cloth with a small amount of distilled water or disinfectant, such as hypochlorous acid solution (OXCIDE) or any chemical products, which include Hypochlorous Acid Formal with its percentage between 0.02 to 0.08% or alcohol-based (more than 70% ethanol or isopropyl alcohol) product, and gently wipe the front and back of your phone without applying too much pressure. Avoid excessive wiping.
  • Do not use compressed air, and do not apply or spray bleaches or liquid solutions directly on your phone.
  • Please read the safety precautions listed on the chemical for correct usage and handling,

First-Aid measures for chemical products: 


If inhaled, remove to fresh to fresh air. If not breathing, give artificial respiration. If breathing is difficult,give Oxygen. Get medical attention.


Do not induce vomiting unless directed by medical personnel. Never give anything by mouth to anunconscious person. Get medical attention.

Skin Contact:

The compound is not likely to be hazardous by skin contact but cleansing the skin after use isadvisable.

Eye Contact:

Remove contact lenses. Flush eyes thoroughly with water for 15 minutes. If irritation persists, getmedical attention.

GIF image of opening device

  • This cleaning recommendation is only intended for the glass, ceramic and metal surfaces of your phone; it is not recommended for soft accessories, i.e. those that are made of leather, rubber or plastic.
GIF image of pressing the device


  • Guidelines applies to : Galaxy smartphones , Galaxy tablets and the Galaxy Watch (excluding watch straps). 
  • Guidlines not applicable for : Galaxy Buds, keyboards (external keyboard and those of Galaxy laptops), plastic straps for wearables, and any other Samsung product not explicitly listed.

Disclaimer :

  • Samsung cannot guarantee as to the efficacy of the proposed guidelines. Cleaning results may vary and may not kill all bacteria, germs and viruses.

Thank you for your feedback!

RC01_Static Content