Certified care by
Samsung experts
Introducing the Samsung Care+* for TV & Home Appliances,
spread the cost at 0% Interest for up to 60 months with our finance partners.1
Key Benefits at a glance
Remote Trouble Shooting Support
Power Surge Coverage
Guaranteed Replacement
Exclusive discounts on products and repairs
How to buy
1. Purchase with Appliance
Choose Samsung Care+ together with your new TV or Home Appliance and add it to your cart.
2. Samsung Care+ Portal
You can add Samsung Care+ within 60 days of buying your appliances on Samsung.com.
Stay protected even after checkout with flexible, affordable coverage.
|
TV |
Samsung Care+ Lite |
Samsung Care+ Basic |
Samsung Care+ Frame (Eligible for Frame TV only) |
|---|---|---|---|
|
Service Period |
2 Years |
2 Years |
2 Years |
|
Price |
$89.0 |
$149.9 |
$349.0 |
|
Remote TroubleShooting Support
Get expert help from wherever you are. Our team can remotely diagnose potential issues on compatible devices, saving you time and effort |
O |
O |
O |
|
Guaranteed Replacement
If your product is not repaired within 14 days of inspection by an expert |
O |
O |
O |
|
25% accidental damage discount on panels only
Accidentally damaged your panels? Enjoy up to 25% discount for your new panel. Other labour and transport fees apply |
O |
O |
O |
|
Power Surge Damage Cover
If an unexpected power surge causes your TV to fail, we'll cover the cost of your repair (See full T&C) |
O |
O |
O |
|
Free Remote controller Replacement
Up to 2 requests can be made |
O |
O |
|
|
$100 Displacement support
Moving places? We’ll help support relocation cost up to $100 NZD |
O |
O |
|
|
Art Store subscription (*Frame Service only)
Enjoy a free 2-years subscription to Samsung Art Store for your Frame TV — turn your TV off-screen into a rotating gallery of 5,000+ museum-quality art display (worth $170/2 years) |
O |
||
|
One Free Bezel Replacement (*Frame Service only)
Free Customisable Bezel included — pick your colour, make your Frame TV truly yours**(**Worth $179.9) |
O |
||
|
Next Purchase discount voucher 20%
Get 20% off your next TV upgrade or Soundbar purchase on Samsung Online store to complete your premium entertainment set-up |
O |
|
REF |
Samsung Care+ Lite |
Samsung Care+ Basic |
Samsung Care+ Water Filter (Eligible models only) |
|---|---|---|---|
|
Service Period |
2 Years |
2 Years |
2 Years |
|
Price |
$89.0 |
$149.9 |
$399.0 |
|
Remote TroubleShooting Support
Get expert help from wherever you are. Our team can remotely diagnose potential issues on compatible devices, saving you time and effort |
O |
O |
O |
|
Guaranteed Replacement
If your product is not repaired within 14 days of inspection by an expert |
O |
O |
O |
|
25% accidental damage discount on selected parts
For those unexpected moments. With a valid document of purchase less than 24 months (See full T&C) |
O |
O |
O |
|
Power Surge Damage Cover
If an unexpected power surge causes damages to your appliance, we'll cover the cost of your repair (See full T&C) |
O |
O |
O |
|
Monthly Care report
Stay informed with a personalised view of your device usage and energy consumption to help you live more efficiently and save more |
O |
O |
O |
|
40% Discount – Water Filter/Shelves Replacement
up to 2 claims for water filter and 1 claim for a shelf |
O |
O |
|
|
$200 Food spoilage compensation
Rest assured that you’re covered if an unexpected breakdown causes food in your fridge to spoil. You’ll be reimbursed up to $200 to help restock groceries |
O |
O |
|
|
$100 Displacement support
Moving places? We’ll help support relocation cost upto $100 NZD |
O |
O |
|
|
Water Filter Supply for 2 years (Delivery Only)
Keep your water fresh and clean with a free filter replacement** for every 6 months, we will deliver to your home. (**Worth up to $356) |
O |
||
|
Next Purchase discount voucher 10%
Get 10% off your next Appliance upgrade on Samsung Online store |
O |
|
Laundry |
Samsung Care+ Lite |
Samsung Care+ Basic |
|---|---|---|
|
Service Period |
2 Years |
2 Years |
|
Price |
$89.0 |
$149.9 |
|
Remote TroubleShooting Support
Get expert help from wherever you are. Our team can remotely diagnose potential issues on compatible devices, saving you time and effort |
O |
O |
|
Guaranteed Replacement
If your product is not repaired within 14 days of inspection by an expert |
O |
O |
|
25% accidental damage discount on selected parts
For those unexpected moments. With a valid document of purchase less than 24 months (See full T&C) |
O |
O |
|
Free inlet & outlet hose, filter replacement
Up to 1 request during the Service Period |
O |
O |
|
Monthly Care report
Stay informed with a personalised view of your device usage and energy consumption to help you live more efficiently and save more |
O |
O |
|
Power Surge Damage Cover
If an unexpected power surge causes damages to your appliance, we'll cover the cost of your repair (See full T&C) |
O |
O |
|
$100 Laundry compensation
If an unexpected breakdown causes damage to your clothes in your washer, we’ll cover the cost up to $100 to help replace items. |
O |
|
|
$100 Displacement support
Moving places? We’ll help support relocation cost upto $100 NZD |
O |
|
Dryer |
Samsung Care+ Lite |
Samsung Care+ Basic |
|---|---|---|
|
Service Period |
2 Years |
2 Years |
|
Price |
$89.0 |
$149.9 |
|
Remote TroubleShooting Support
Get expert help from wherever you are. Our team can remotely diagnose potential issues on compatible devices, saving you time and effort |
O |
O |
|
Guaranteed Replacement
If your product is not repaired within 14 days of inspection by an expert |
O |
O |
|
25% accidental damage discount on selected parts
For those unexpected moments. With a valid document of purchase less than 24 months (See full T&C) |
O |
O |
|
Free Heat-pump filter replacement
Up to 1 request during the Service Period |
O |
O |
|
Monthly Care report
Stay informed with a personalised view of your device usage and energy consumption to help you live more efficiently and save more |
O |
O |
|
Power Surge Damage Cover
If an unexpected power surge causes damages to your appliance, we'll cover the cost of your repair (See full T&C) |
O |
O |
|
$100 Displacement support
Moving places? We’ll help support relocation cost upto $100 NZD |
O |
Things you need to know
Disclaimer
*Samsung Care+ (Product Care for TV and Home Appliances) is an extended warranty and service program provided by Samsung Electronics New Zealand Limited. It is not an insurance product, is not underwritten or administered by Assurant, and is separate from Samsung Care+ for eligible mobile devices, which is underwritten by Virginia Surety Company, Inc. and administered by The Warranty Group Australasia Pty Ltd.
1NOW Rewards Visa: 6 months (min spend $200), 9 months (min spend $200), 12 months (min spend $249), 24 months (min spend $449), interest free is available on NOW Rewards Visa. NOW Rewards Visa terms and conditions, credit criteria, rates and fees (including a one-off $55 establishment fee and a $34 account fee charged 6-monthly) apply. Purchase interest rate of 26.65% p.a. applies to the outstanding balance after interest free term ends. Cash advance interest rate of 29.40% p.a. applies. Rates and fees are subject to change. NOW Dollars can be redeemed at certain Participating Retailers only. NOW Dollars cannot be earned or redeemed on long-term interest free purchases. Offer only available at samsung.com/nz. Click here for more information.
Q Card: 12/24/36/48/60 Months Interest Free - Available on Long Term Finance (LTF) for online only. Min Spend $200/$600/$800/1000/1200 respectively. 48 and 60 months terms only valid until 30th Sep, 2026. Lending criteria, $50 annual Account Fee, fees, T&Cs apply. $55 Establishment Fee applies to your first LTF transaction, $35 Advance Fee applies to subsequent LTF transactions. Min payments of 3 % of the monthly closing balance or $10 (whichever is greater) are required throughout interest free period. Paying only the minimum monthly payments will not fully repay the loan before the end of the interest free period. Standard Interest Rate of 28.95 % p.a. applies to outstanding balance at the end of LTF Interest Free Period. Other interest rates and fees may apply, please visit www.qcard.co.nz for further details. Rates and fees subject to change. Columbus Financial Services Limited and Consumer Finance Limited reserve the right to amend, suspend or terminate the offer and these T&Cs at any time without notice.
