How to disable Google Factory Reset Protection

Last Update Date : Jan 16. 2018

* Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information.

 

 

Google FRP (Factory Reset Protection) is enabled automatically when a Google account is registered on a device and disabled if the Google account is removed. If the Google FRP is enabled, you will need to enter your Google account credentials before you can do a factory reset on the device.

 

Step 1: On the Home screen, tap Apps.

 

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Step 2: Tap Settings.

 

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Step 3: Under Settings, tap Accounts.

 

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Step 4: Tap Google.

 

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Step 5: Tap on the name of the Google account.

 

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Step 6: Tap More.

 

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Step 7: Tap Remove. FRP is now removed.

 

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For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days."

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